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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

1Channel Field Activity Management Software is a cloud-based solution designed to streamline the organization and documentation of tasks carried out by field sales, merchandising, and audit teams in retail environments. Administrators can create questionnaires featuring seven different types of questions, categorize them, and assign specific activities to designated roles, stores, and time frames. Field personnel can fill out forms using Android or iOS applications, with the capability to work offline, while also integrating photo and GPS data. Managers have the ability to review, modify, and approve these submissions. Additionally, the software facilitates market-visit planning and conducts people-hygiene audits that encompass checks on photos, lanyards, uniforms, dress, and grooming standards, along with providing insights on visit productivity, activity outcomes, and photographs from field visits. There is also an AI Assistant available to respond to retail-execution queries, such as confirming if a point-of-sale marketing item is present in a store. A web portal is included for managing questionnaire setups, overseeing activity submissions, and generating reports. Collectively, these features enhance structured store evaluations and the collection of field data among dispersed teams, ultimately improving overall operational efficiency. This comprehensive approach ensures that all aspects of field activity management are effectively addressed.

Description

1Channel Workforce Management streamlines the process of managing distributed field teams by eliminating the need for spreadsheets and manual rosters. Managers can easily approve daily or weekly plans that assign stores to staff, upload these plans from Excel, and monitor coverage against the designated stores. Employees have the capability to log their attendance using Android or iOS applications that incorporate geo-tagged photos; the AI technology then verifies their locations against initial login references and conducts random checks throughout working hours. Additionally, earned leave is provided on a monthly basis and can be carried over, while expense claims are categorized by type and routed through the organizational hierarchy to reporting managers. Hygiene audits ensure compliance with uniform and grooming standards, supported by photographic evidence. At the end of each month, attendance records are compiled to summarize days worked, present, absent, and tardy, which can also be synced through Excel, CSV, or API integrations. Catalyst identifies representatives who require weekly coaching by analyzing their attendance, adherence to beat schedules, and activity trends. This versatile system accommodates a variety of sectors, including field sales, retail, FMCG, manufacturing, healthcare, logistics, BPO, service, and maintenance teams, ensuring that all aspects of workforce management are covered efficiently. Moreover, its comprehensive features enable organizations to enhance productivity and maintain a high level of operational oversight.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Monthly month-to-month and annual-commitment plans are available. Pricing varies by selected features, user count, and deployment model. Plans include cloud hosting, Android and iOS apps, training, and support at no additional cost.
Free Trial No 
Free Version No 

Pricing Details

Plans are available month to month or with an annual commitment. Pricing varies by selected features, user count, and deployment model. Every plan includes cloud hosting and Android and iOS mobile apps.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

1Channel

Founded

2014

Country

India

Website

www.1channel.co/sfa/field-activity-management-software

Vendor Details

Company Name

Channelplay SaaS

Founded

2014

Country

India

Website

www.1channel.co/sfa/workforce-management-software

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

Product Features

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

Alternatives