Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

1Channel Field Activity Management Software is a cloud-based solution designed to streamline the organization and documentation of tasks carried out by field sales, merchandising, and audit teams in retail environments. Administrators can create questionnaires featuring seven different types of questions, categorize them, and assign specific activities to designated roles, stores, and time frames. Field personnel can fill out forms using Android or iOS applications, with the capability to work offline, while also integrating photo and GPS data. Managers have the ability to review, modify, and approve these submissions. Additionally, the software facilitates market-visit planning and conducts people-hygiene audits that encompass checks on photos, lanyards, uniforms, dress, and grooming standards, along with providing insights on visit productivity, activity outcomes, and photographs from field visits. There is also an AI Assistant available to respond to retail-execution queries, such as confirming if a point-of-sale marketing item is present in a store. A web portal is included for managing questionnaire setups, overseeing activity submissions, and generating reports. Collectively, these features enhance structured store evaluations and the collection of field data among dispersed teams, ultimately improving overall operational efficiency. This comprehensive approach ensures that all aspects of field activity management are effectively addressed.

Description

1Channel Route Planning is a cloud-driven solution designed for optimizing route and beat planning for field-based sales teams. Managers have the capability to categorize outlets across various levels such as zones, regions, areas, and territories; they can also set visit frequencies and devise daily, weekly, or monthly plans through the web portal or by uploading spreadsheets. After the plans are created, approval workflows ensure they are sent directly to the mobile apps used by representatives. Additionally, Market Visit Plans facilitate the scheduling of unique visits, complete with set objectives and specific date ranges. The application captures GPS-validated check-ins, records timestamps, and allows users to upload visit photos. Comprehensive dashboards provide insights by comparing planned visits with completed, missed, and unplanned ones, while also reporting on metrics such as compliance, distance traveled, outlets per kilometer, and idle time. An AI Journey Planner enhances efficiency by organizing outlet visits to minimize travel distance between stops while adhering to existing beat plans and territory assignments. This innovative system supports various field teams across industries, including FMCG, distribution, consumer durables, pharmaceuticals, beverages, personal care, financial services, and telecommunications, ensuring that they can operate more effectively and efficiently. As a result, teams are better equipped to meet their sales goals and improve customer engagement.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

1Channel Expense Management Software No 

Integrations

1Channel Expense Management Software Yes 

Pricing Details

Monthly month-to-month and annual-commitment plans are available. Pricing varies by selected features, user count, and deployment model. Plans include cloud hosting, Android and iOS apps, training, and support at no additional cost.
Free Trial No 
Free Version No 

Pricing Details

Flexible monthly and annual plans are priced according to user count, selected features, deployment model, and support level.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

1Channel

Founded

2014

Country

India

Website

www.1channel.co/sfa/field-activity-management-software

Vendor Details

Company Name

Channelplay SaaS

Founded

2024

Country

India

Website

www.1channel.co/sfa/route-planning-software

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

Product Features

Route Planning

Capacity Planning No 
Drag & Drop Scheduling No 
Driver Management No 
Emergency Dispatch No 
GPS Tracking No 
Performance Metrics No 
Route Costing No 
Territory Management No