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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

1Channel Field Activity Management Software is a cloud-based solution designed to streamline the organization and documentation of tasks carried out by field sales, merchandising, and audit teams in retail environments. Administrators can create questionnaires featuring seven different types of questions, categorize them, and assign specific activities to designated roles, stores, and time frames. Field personnel can fill out forms using Android or iOS applications, with the capability to work offline, while also integrating photo and GPS data. Managers have the ability to review, modify, and approve these submissions. Additionally, the software facilitates market-visit planning and conducts people-hygiene audits that encompass checks on photos, lanyards, uniforms, dress, and grooming standards, along with providing insights on visit productivity, activity outcomes, and photographs from field visits. There is also an AI Assistant available to respond to retail-execution queries, such as confirming if a point-of-sale marketing item is present in a store. A web portal is included for managing questionnaire setups, overseeing activity submissions, and generating reports. Collectively, these features enhance structured store evaluations and the collection of field data among dispersed teams, ultimately improving overall operational efficiency. This comprehensive approach ensures that all aspects of field activity management are effectively addressed.

Description

Outlet & Store Management is a cloud-centric retail operations software designed for businesses overseeing widespread store and outlet networks. It features a unified store master that includes details such as outlet codes, names, addresses, and adjustable attributes, with the capability to create records individually or upload them in bulk from Excel files. Organizations can categorize stores based on size, type, or business potential, assign outlets to specific territories, and designate stores to field representatives as coverage requirements evolve. The mobile application allows field agents to access designated locations and gather visit and execution data, even without an internet connection. Managers have the ability to evaluate coverage against scheduled visits, track store performance using dashboards, and generate reports related to store and mapping. This software primarily serves FMCG and CPG businesses, consumer-durable brands, retail chains, pharmaceutical networks, food and beverage enterprises, and automotive aftermarket companies that need to coordinate field teams across various outlets. Additionally, the system enhances operational efficiency by streamlining data collection and ensuring that field teams are effectively managed.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Monthly month-to-month and annual-commitment plans are available. Pricing varies by selected features, user count, and deployment model. Plans include cloud hosting, Android and iOS apps, training, and support at no additional cost.
Free Trial No 
Free Version No 

Pricing Details

Plans are available with month-to-month billing or an annual commitment. Pricing varies by store count, user base, selected modules, and deployment scale. Cloud hosting, mobile apps, training, and support are included in every plan.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

1Channel

Founded

2014

Country

India

Website

www.1channel.co/sfa/field-activity-management-software

Vendor Details

Company Name

1Channel

Country

India

Website

www.1channel.co

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No