Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
1Channel Field Activity Management Software is a cloud-based solution designed to streamline the organization and documentation of tasks carried out by field sales, merchandising, and audit teams in retail environments. Administrators can create questionnaires featuring seven different types of questions, categorize them, and assign specific activities to designated roles, stores, and time frames. Field personnel can fill out forms using Android or iOS applications, with the capability to work offline, while also integrating photo and GPS data. Managers have the ability to review, modify, and approve these submissions. Additionally, the software facilitates market-visit planning and conducts people-hygiene audits that encompass checks on photos, lanyards, uniforms, dress, and grooming standards, along with providing insights on visit productivity, activity outcomes, and photographs from field visits. There is also an AI Assistant available to respond to retail-execution queries, such as confirming if a point-of-sale marketing item is present in a store. A web portal is included for managing questionnaire setups, overseeing activity submissions, and generating reports. Collectively, these features enhance structured store evaluations and the collection of field data among dispersed teams, ultimately improving overall operational efficiency. This comprehensive approach ensures that all aspects of field activity management are effectively addressed.
Description
The 1Channel Mobile DMS App is a cloud-based application designed for field sales teams that interact with distributors. Sales representatives can view their scheduled routes, track their attendance using GPS, check in through geofencing or by logging phone visits, as well as review customer credit limits and balances. Additionally, they can place orders from a catalog that includes distributor stock levels, maximum retail prices, selling prices, and promotional schemes. The app enables the generation and sharing of PDF orders, updates retailer inventory, registers outlets for managerial approval, and facilitates the submission of returns with designated reasons and outcomes, such as credit notes, replacements, or refunds. When connectivity is restored, any orders captured offline will sync automatically. The app also provides analytics on order history, attendance, compliance with visit schedules, sales performance, achievement of targets, and identification of dormant outlets. An AI assistant is integrated within the app to respond to inquiries and help representatives navigate tasks like order placement. Managers can leverage a web dashboard to set up team configurations and oversee field activities, order details, and overall performance metrics. This comprehensive application is tailored for sales representatives, managerial staff, and distribution operations across various industries, including FMCG/CPG, pharmaceuticals, food and beverage, and consumer goods. Furthermore, its user-friendly interface ensures that all team members can efficiently utilize the app's features to enhance productivity and streamline their operations.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
Monthly month-to-month and annual-commitment plans are available. Pricing varies by selected features, user count, and deployment model. Plans include cloud hosting, Android and iOS apps, training, and support at no additional cost.
Free Trial
No
Free Version
No
Pricing Details
Monthly and annual plans are available; pricing varies with user count, selected features, beat configuration, and distribution network size.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
1Channel
Founded
2014
Country
India
Website
www.1channel.co/sfa/field-activity-management-software
Vendor Details
Company Name
1Channel
Founded
2014
Country
India
Website
www.1channel.co/mobile-dms-app
Product Features
Retail Execution
AI / Image Recognition
No
Collaboration Tools
No
Data Collection
No
Inspection
No
Pricing / Placement Optimization
No
Product Education
No
Product Promotion Strategy
No
Retail Site Audit
No
Workforce Management
No
Product Features
Field Sales
Activity Tracking
No
CRM
No
Channel Management
No
Collaboration Tools
No
Controlled Access
No
Dashboard Management
No
Expense Management
No
Fast Estimates
No
Inventory Management
No
Invoices
No
Lead / Opportunity Management
No
Online Payments
No
Order Management
No
Quoting
No
Reporting / Analytics
No
Route Optimization
No
Territory Management
No
Time Tracker
No
Visit Scheduling
No
Workflow Management
No