Compare 12Return vs. Master Terminal in 2025

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Description

12Return stands out as a premier cloud-based solution focused on managing product returns within a customer-driven and circular economy. The comprehensive 12Return platform, along with its ecosystem, provides an integrated returns management service tailored for retail brands engaged in cross-border commerce. Designed with a global perspective, 12Return is fundamentally built to handle returns on an international scale, serving as the exclusive returns solution for your Direct-to-Consumer operations worldwide. Recognizing that each brand has unique needs, 12Return offers you personalized access to your account settings, allowing you to customize return policies, specify return reasons, manage emails, choose carriers, determine logistics routes, and much more. With a commitment to accessibility, the customer interface supports multiple languages, enabling the return portal, emails, return reasons, and documentation to be configured in nine different languages to cater to a diverse clientele. Furthermore, while 12Return seamlessly integrates with popular platforms like Shopify, its extensive suite of APIs ensures that you can maintain flexibility and compatibility with any system within your supply chain, thus enhancing your operational efficiency.

Description

Master Terminal, the terminal operating system (TOS), is the heart of your terminal operations. It is designed to handle all types of cargo and is extremely stable. Flexible working environments can be supported from multiple sites, terminals and sub-terminals. All can be managed in one database. Master Terminal provides a single, real-time view that allows you to make better decisions and take faster actions. Bank-level encryption and intelligent technology that powers Master Terminal ensure high levels of security. This makes Master Terminal a reliable and flexible solution that you can trust. Master Terminal allows ports to share cargo information across the supply chain. This helps them grow their businesses and increase visibility.