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Average Ratings 0 Ratings

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ease
features
design
support

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Description

12Return stands out as a premier cloud-based solution focused on managing product returns within a customer-driven and circular economy. The comprehensive 12Return platform, along with its ecosystem, provides an integrated returns management service tailored for retail brands engaged in cross-border commerce. Designed with a global perspective, 12Return is fundamentally built to handle returns on an international scale, serving as the exclusive returns solution for your Direct-to-Consumer operations worldwide. Recognizing that each brand has unique needs, 12Return offers you personalized access to your account settings, allowing you to customize return policies, specify return reasons, manage emails, choose carriers, determine logistics routes, and much more. With a commitment to accessibility, the customer interface supports multiple languages, enabling the return portal, emails, return reasons, and documentation to be configured in nine different languages to cater to a diverse clientele. Furthermore, while 12Return seamlessly integrates with popular platforms like Shopify, its extensive suite of APIs ensures that you can maintain flexibility and compatibility with any system within your supply chain, thus enhancing your operational efficiency.

Description

Our robust omnichannel commerce solutions empower businesses to tap into new markets and expand internationally without the constraints of borders, currencies, or outdated mindsets. With Carat’s all-in-one commerce engine, the entire process becomes smooth, simple, and secure. We have integrated our range of solutions into a potent technological ecosystem that facilitates commerce creation. Our always-on APIs support over 30 fundamental and advanced features, which include an intelligent routing system and a business logic layer. A unified integration connects financial institutions, merchants, experience providers, and more, allowing you to develop a diverse range of commerce opportunities. As we continuously enhance our commerce ecosystem and upgrade our technology infrastructure, we ensure that our clients remain ahead of the curve in a rapidly evolving market landscape. This commitment to innovation enables us to adapt to emerging trends and meet the ever-changing needs of our clients effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Intercom
LiveChat
Magento
Shopify
Slack
UPS Ready
Zendesk
Zuora

Integrations

Intercom
LiveChat
Magento
Shopify
Slack
UPS Ready
Zendesk
Zuora

Pricing Details

€ 495 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

12Return

Founded

2010

Country

Netherlands

Website

12return.com

Vendor Details

Company Name

Fiserv

Founded

1984

Country

United States

Website

merchants.fiserv.com/en-us/products/merchants/carat/

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

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Alternatives

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