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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

12Bot is a versatile cloud-based platform designed for businesses to manage customer interactions across popular messaging apps like WhatsApp, Instagram, and Facebook. It features AI-enhanced responses, seamless transitions to human agents, intuitive no-code workflows, collaborative team inbox functionalities, lead generation tools, and a comprehensive CRM system. Businesses can effectively execute messaging campaigns, oversee product catalogs and orders, and facilitate booking processes directly through chat. Additionally, the platform provides both web and mobile access, along with API keys and webhooks, and integrates with e-commerce platforms such as Shopify and WooCommerce. Its MCP server enables the connection of AI assistants like Claude and ChatGPT to build customized workflows and automation. Designed specifically for small to medium-sized enterprises, 12Bot caters to various local brands across sectors including retail, food service, real estate, healthcare, and education, ensuring they can enhance their customer engagement strategies. By providing these diverse tools and integrations, 12Bot helps businesses streamline their communication processes and improve overall customer satisfaction.

Description

AutoPilotDM is an online platform designed for Instagram automation, catering to creators, coaches, e-commerce firms, agencies, and local businesses that manage customer interactions on Instagram. Users can design workflows that activate based on comments on specific posts or reels, identified keywords in direct messages, and replies to Stories. These workflows can be configured to either respond publicly or privately, or both, depending on user preferences. Additionally, users have the ability to develop and test their messages, monitor their workflows, and pause automations when needed; there's also a feature for human intervention to handle conversations that require a personal touch. The platform includes an inbox, essential CRM functionalities, automated FAQ responses based on set rules, lead capture forms, performance analytics, customizable templates, and AI-driven responses. Subscribers to higher-tier plans enjoy increased automation capabilities, collaborative inbox features for teams, and the ability to train the AI with specific knowledge. AutoPilotDM integrates with professional Instagram accounts via Meta's Graph API, and an advanced Commerce AI feature linked to Shopify can leverage a store's catalog to provide answers about products. With its comprehensive features, AutoPilotDM streamlines and enhances the efficiency of managing Instagram customer interactions for various types of businesses.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Instagram Yes 
Shopify Yes 
ChatGPT Yes 
Claude Yes 
Facebook Yes 
Model Context Protocol (MCP) Yes 
WhatsApp Yes 
WooCommerce Yes 

Integrations

Instagram Yes 
Shopify Yes 
ChatGPT No 
Claude No 
Facebook No 
Model Context Protocol (MCP) No 
WhatsApp No 
WooCommerce No 

Pricing Details

$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Trial Yes 
Free Version Yes 

Pricing Details

7-day free trial
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

12Monday Technologies

Founded

2026

Country

United States

Website

12bot.io

Vendor Details

Company Name

AutoPilotDM

Website

autopilotdm.com

Product Features

Product Features

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

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