Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
100X is an advanced platform powered by artificial intelligence, designed to effectively troubleshoot intricate software systems by autonomously examining tickets, alerts, logs, metrics, traces, code, and knowledge in order to identify and resolve issues. It follows a multi-stage approach that includes establishing a detailed knowledge graph by connecting to your environment, thoroughly investigating each alert or support ticket received, dynamically querying telemetry data, and correlating signals across various systems to isolate specific problems backed by evidence. Furthermore, it recommends reliable solutions complete with pertinent context and continuously learns from every resolution by recording commands, fixes, and failure patterns identified by your team. With seamless integration capabilities with tools such as Datadog, Grafana, LaunchDarkly, Jenkins, Kafka, Redis, and Salesforce, 100X can be deployed within your cloud infrastructure, guaranteeing that all data is accessed, processed, and retained solely within your cloud environment. This fosters a secure and efficient troubleshooting process that adapts to evolving challenges in software management.
Description
root9 is an Alert Management, On-Call, and IT service management (ITSM) platform for IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure teams. It runs the full operational lifecycle on one foundation that learns from your operation itself, so alerts, incidents, changes, problems, requests, and on-call response all share the same operational identity, memory, and understanding.
root9 provides alert management, event correlation, incident management, problem management, change management, service request management, on-call and escalation management, knowledge management, operational analytics, automation, and collaboration in Microsoft Teams and Slack.
AI agents assist on every record, from incident investigation and change preflight checks to problem root cause and request fulfillment, with the evidence and reasoning shown so your team decides what happens next.
Instead of a CMDB nobody keeps current,
root9 builds operational identity from real activity through its Identity Correlation Database (ICDB): a self-building inventory earned by evidence, not maintained by hand. By combining alert data, response behavior, ownership, correlations, and operational history, root9 reduces alert fatigue, improves incident response, increases visibility, and uncovers the operational patterns that traditional monitoring and observability tools often miss. It gets sharper every time you use it. Built to learn, not to be taught.
Works alongside Splunk, Datadog, Grafana, Azure Monitor, CloudWatch, New Relic, Prometheus, Dynatrace, ServiceNow, Jira, Microsoft Teams, Slack, and more, complementing your existing monitoring and ITSM investments.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Datadog
Yes
Grafana Cloud
Yes
Jira
Yes
PagerDuty
Yes
Slack
Yes
Splunk Cloud Platform
Yes
Zendesk
Yes
Dynatrace
No
Google Cloud Monitoring
No
IBM Instana
No
Integrations
Datadog
Yes
Grafana Cloud
Yes
Jira
Yes
PagerDuty
Yes
Slack
Yes
Splunk Cloud Platform
Yes
Zendesk
Yes
Dynatrace
Yes
Google Cloud Monitoring
Yes
IBM Instana
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$179/month unlimited users
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
100x
Country
United States
Website
www.with100x.com
Vendor Details
Company Name
root9
Founded
2026
Country
United States
Website
root9.io
Product Features
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
Product Features
Incident Response
Attack Behavior Analytics
No
Automated Remediation
No
Compliance Reporting
Yes
Forensic Data Retention
No
Incident Alerting
Yes
Incident Database
Yes
Incident Logs
Yes
Incident Reporting
Yes
Privacy Breach Reporting
No
SIEM Data Ingestion / Correlation
No
SLA Tracking / Management
Yes
Security Orchestration
No
Threat Intelligence
No
Timeline Analysis
Yes
Workflow Automation
Yes
Workflow Management
No