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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

1 Stop Data stands out as a premier provider of marketing, lead generation, and call center solutions. Our UK-based call center excels in delivering global call handling, direct marketing, and direct sales in numerous languages. Utilizing cutting-edge technology, 1 Stop Data ensures that you maximize your sales and marketing investments efficiently. Renowned companies around the globe trust us with their salesforce tasks, confident in our commitment to data compliance and security, backed by our expertise in data protection and GDPR regulations. Whether you need inbound or outbound calling services, sales lead generation, or compliant email list building, 1 Stop Data possesses the necessary technical know-how. With over 15 years of experience in the call center industry, we have earned a reputation as a reliable and preferred partner for businesses worldwide. Our extensive range of customizable services is designed to meet your specific needs while remaining cost-effective, ensuring you receive the best value possible. At 1 Stop Data, we are dedicated to helping you achieve your marketing and sales objectives with precision and professionalism.

Description

Fastcall is a cloud-based communication platform tailored for teams utilizing Salesforce, seamlessly integrating both inbound and outbound calling within the Salesforce environment. This application empowers sales and customer service professionals to make and receive calls, utilize click-to-call features, and link call activities directly to Salesforce records. Among its various functionalities are call routing, queues, IVR, call recording, voicemail, monitoring, reporting, and automated logging of activities; the availability of these features is contingent on the chosen plan and configuration. Additionally, Fastcall facilitates business texting and messaging, incorporating functionalities for WhatsApp as well. Administrators have the ability to set up users, phone numbers, and call flows directly within Salesforce, while agents can engage with the platform through both desktop and mobile Salesforce interfaces. This solution is ideally suited for organizations aiming to integrate telephony and contact center capabilities with their Salesforce CRM, making it an excellent choice for sales teams, service departments, and contact center operations alike, ensuring a cohesive communication experience across the board.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce No 
Slack No 
Twilio No 
WhatsApp No 

Integrations

Salesforce Yes 
Slack Yes 
Twilio Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$30/user/month
Monthly billing is $30 per user per month; annual billing is $24 per user per month. A 10-user minimum applies. Additional usage charges may apply to calling and messaging.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

1 Stop Data

Founded

2001

Country

United Kingdom

Website

www.1stopdata.com/wp/

Vendor Details

Company Name

Fastcall

Founded

2007

Country

United States

Website

fastcall.com

Product Features

B2B Data

B2B Contact Data No 
B2B Intent Data No 
B2B Leads Data No 
B2B Marketing Data No 
Business Ownership Data No 
Company Data No 
Employee Data No 
Firmographic Data No 
Job Posting Data No 
Salary Data No 
Technographic Data No 

Product Features

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

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