Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
1 Stop Data stands out as a premier provider of marketing, lead generation, and call center solutions. Our UK-based call center excels in delivering global call handling, direct marketing, and direct sales in numerous languages. Utilizing cutting-edge technology, 1 Stop Data ensures that you maximize your sales and marketing investments efficiently. Renowned companies around the globe trust us with their salesforce tasks, confident in our commitment to data compliance and security, backed by our expertise in data protection and GDPR regulations. Whether you need inbound or outbound calling services, sales lead generation, or compliant email list building, 1 Stop Data possesses the necessary technical know-how. With over 15 years of experience in the call center industry, we have earned a reputation as a reliable and preferred partner for businesses worldwide. Our extensive range of customizable services is designed to meet your specific needs while remaining cost-effective, ensuring you receive the best value possible. At 1 Stop Data, we are dedicated to helping you achieve your marketing and sales objectives with precision and professionalism.
Description
Fastcall is a cloud-based communication platform tailored for teams utilizing Salesforce, seamlessly integrating both inbound and outbound calling within the Salesforce environment. This application empowers sales and customer service professionals to make and receive calls, utilize click-to-call features, and link call activities directly to Salesforce records. Among its various functionalities are call routing, queues, IVR, call recording, voicemail, monitoring, reporting, and automated logging of activities; the availability of these features is contingent on the chosen plan and configuration. Additionally, Fastcall facilitates business texting and messaging, incorporating functionalities for WhatsApp as well. Administrators have the ability to set up users, phone numbers, and call flows directly within Salesforce, while agents can engage with the platform through both desktop and mobile Salesforce interfaces. This solution is ideally suited for organizations aiming to integrate telephony and contact center capabilities with their Salesforce CRM, making it an excellent choice for sales teams, service departments, and contact center operations alike, ensuring a cohesive communication experience across the board.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
No
Slack
No
Twilio
No
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$30/user/month
Monthly billing is $30 per user per month; annual billing is $24 per user per month. A 10-user minimum applies. Additional usage charges may apply to calling and messaging.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
1 Stop Data
Founded
2001
Country
United Kingdom
Website
www.1stopdata.com/wp/
Vendor Details
Company Name
Fastcall
Founded
2007
Country
United States
Website
fastcall.com
Product Features
B2B Data
B2B Contact Data
No
B2B Intent Data
No
B2B Leads Data
No
B2B Marketing Data
No
Business Ownership Data
No
Company Data
No
Employee Data
No
Firmographic Data
No
Job Posting Data
No
Salary Data
No
Technographic Data
No
Product Features
Call Tracking
CRM
No
Call Log
No
Call Recording
No
Call Routing
No
Caller Identification
No
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No