Best Community Software for Common Room

inSided is the most popular Community Platform for Customer Success and Support. Our Community, Knowledge Base and In-Product Support products can help you reduce churn, deflect calls, and build better products.

Open-source forum software available at no cost allows you to facilitate searchable conversations with your customers, dedicated fans, and team members. You can establish a self-service resource center that houses frequently asked questions, intriguing concepts, and valuable discussions. With our automated trust mechanism, the entire community can contribute to fostering meaningful dialogue. Tailor the appearance to suit your preferences, connect with your preferred services, and build the community you envision while enhancing user engagement.

Create comprehensive customer journeys using a robust digital experience platform that enables the rapid development of secure websites, portals, and applications with integrated data. Uncover the platform that not only enhances customer engagement but also boosts revenue through pre-built applications and intuitive drag-and-drop tools. Equip your team to efficiently design and refine secure, captivating digital experiences utilizing low-code web solutions. Tailor personalized content through connected data and AI-driven methodologies while establishing a unified source of truth to foster stronger relationships. Collaborate across departments to provide your customers with a straightforward path to find what they need. Ensure seamless experiences throughout sales, service, marketing, commerce, and beyond, allowing customers to seek answers on their own terms and timelines. Whether you're in need of a knowledge base, self-service portal, or a community forum, our platform offers comprehensive solutions to meet your needs and enhance customer satisfaction. By empowering customers to find information independently, you create a more engaging and user-friendly experience.

Don't merely conduct a virtual event; cultivate a thriving community instead. Utilize the sole enterprise-grade platform designed for year-round annual conferences to develop, expand, and enhance your virtual events community. Instantly create virtual events while maintaining full control of the entire experience. Equip organizers with automated email notifications and an integrated video conferencing tool. Seamlessly connect with Zoom for efficient event creation, registration management, and attendee data tracking. Additionally, link with essential marketing and customer relationship management systems. Our platform complies with SOC 2 Type 2, ISO 27001, and GDPR standards, ensuring robust security and privacy. Benefit from comprehensive dashboards that are fully integrated and visually intuitive. Experience a white-labeled community hub with a unique permission system, making it easy to set up and promote both virtual and in-person events. Prioritize what truly matters: delivering an exceptional customer experience. Furthermore, join CMX, the largest network of community professionals globally, to enhance your community-building efforts.