Best Communications Software for Workers by Delos - Page 5

Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages.

Ably is the definitive realtime experience platform. We power more WebSocket connections than any other pub/sub platform, serving over a billion devices monthly. Businesses trust us with their critical applications like chat, notifications and broadcast - reliably, securely and at serious scale.

Conversation Intelligence Grain was designed with mid-market sales teams in mind. Transform customer conversations into revenue drivers, automatically identify coaching opportunities, capture insights, and auto-update your CRM to keep your deals moving forward. It’s free to use, simple to set up, and cost-effective for your entire company. Superpower your AEs Automatically update CRM properties, spot winning patterns using our “deals” feature, and move more deals to close with our…. Generate follow-up emails in one click using the context of your meetings with the potential client. Instantly sync your meeting summary and conversation data to your CRM. Change Customer Success Send AI-driven customer feedback to sales, product, or leadership with a click. Easily highlight, organize, and share customer insights to stay aligned on customer needs. Use Grain’s Trackers, Ask, and MCP integrations to identify customer sentiment, requests, and milestones. Build Better Products Use your meeting content to create context-informed deliverables including product briefs, roadmaps, and summarizations. Keep your team aligned with auto-send Slack updates containing decisions and next steps. Transform content into organized sprints with AI features that will help you focus on building your next big product.

Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference

Reliable delivery of your application emails. ActiveCampaign Postmark delivers your email on time and every time to customers. Customers expect transactional emails to arrive promptly, not later. We monitor our delivery times and share the data with the public. Our knowledgeable support team is always available to assist you, via 1-on-1 calls, webinars or email. Postmark integrates seamlessly into any stack thanks to its API libraries that support almost every programming language.

123FormBuilder, a Kiteworks company, builds secure forms for registrations, payments, applications, and surveys. Ensure safe data collection with encryption, HIPAA compliance, and Salesforce integration for streamlined workflows. The platform allows enterprises to effectively build, deploy, and manage forms, surveys, and questionnaires while maintaining high security standards. With millions of submissions per month, 123FormBuilder succeeds in regulated areas such as healthcare, government, and financial services.

Flodesk is a go-to platform for both novices and seasoned professionals aiming to develop campaigns that enhance their business growth. Craft visually appealing emails that recipients are eager to receive, ensuring they look fantastic on every device. Experience the most user-friendly email builder available, proving that effectiveness can indeed be straightforward. Immerse yourself in your creative process with this innovative design tool. Capture leads effortlessly with customizable forms that align with your brand across various devices. Gain insights through intuitive and timely dashboards that can elevate your email marketing skills. With marketing automation features, you can generate revenue even while you're resting. Small enterprises can enjoy unlimited subscribers and full access to all functionalities for just $38 per month, making it an attractive choice for those looking to expand their reach. This platform truly empowers users to harness the full potential of their email marketing efforts.

Transform audio and video files, along with live audio streams, into text effortlessly using AssemblyAI's robust speech-to-text APIs. Enhance your audio intelligence capabilities through features such as summarization, content moderation, and topic detection, all driven by state-of-the-art AI technology. AssemblyAI is dedicated to delivering an exceptional experience for developers, offering everything from thorough tutorials and detailed changelogs to extensive documentation. With a focus on core speech-to-text functionality and sentiment analysis, our straightforward API provides a comprehensive range of solutions tailored to meet the speech-to-text requirements of any business. We cater to startups at various stages, from those just starting out to those in the growth phase, by offering affordable speech-to-text options. Our infrastructure is designed to scale efficiently; we handle millions of audio files daily for a diverse clientele, which includes numerous Fortune 500 companies. By utilizing Universal-2, our most sophisticated speech-to-text model, you can capture the nuances of human speech, resulting in more precise audio data that generates clearer insights. This commitment to accuracy and efficiency makes AssemblyAI a leading choice for organizations seeking to leverage audio data effectively.

Smartlead is an AI-native outbound sales and cold email automation platform built to help businesses scale prospecting, improve email deliverability, and increase sales pipeline growth. The platform provides an all-in-one environment for managing cold email campaigns, AI sales agents, lead generation, deliverability optimization, CRM workflows, and multi-channel communication. Smartlead allows organizations to use unlimited mailboxes and unlimited contact storage while automatically configuring DNS settings, SPF, DKIM, DMARC, sender rotation, and email warm-up to maximize inbox placement. Its SmartProspect database supplies verified contact information and real-time buying signals, helping sales teams focus on prospects who are more likely to convert. AI-powered agents can automate prospect research, generate personalized email sequences, optimize send times, classify responses, and synchronize activity with CRM systems. The Master Inbox centralizes replies from multiple campaigns, allowing teams to organize conversations, prioritize opportunities, assign follow-ups, and manage communications from one dashboard. Additional features such as SmartDialer, integrated CRM pipelines, and workflow automation extend outreach beyond email while maintaining a unified sales process. With enterprise scalability, advanced automation, and infrastructure built specifically for cold outreach, Smartlead enables organizations to launch larger campaigns while maintaining strong deliverability and operational efficiency. The platform helps agencies, sales teams, and enterprises replace fragmented outbound tools with a single AI-powered revenue generation platform.

Automagically record, summarize, and share highlights with your group. MeetGeek is an AI assistant that automatically records, transcribes and summarizes every meeting. All the important information is automatically captured so you can focus on high-quality conversations. If you are not actively participating in the meeting, make it optional. Skip the meeting and view a summary later. You can use meeting insights and targeted tips to identify the areas where you are struggling and take immediate action. You can focus on the conversation and not worry about taking notes. MeetGeek automatically launches the transcription and recording as soon as you start a conversation. You can review your notes later and work with others. Skip meetings where you aren't actively participating and catch up with a brief summary in 5 minutes later. Delivered directly to your inbox Instead of spending time watching the entire meeting recording, you can use video highlights to quickly catch up on topics of interest.

Create engaging forms, surveys, and quizzes that will capture your audience's attention and responses. You can gather or refresh information in just 60 seconds, seamlessly linking your database or utilizing Fillout to store submissions. With an intuitive drag-and-drop interface for questions, you can easily share a link or embed your forms anywhere online. Collect accurate responses using over 40 customizable question types that are designed to engage users. Fillout empowers you to craft even the most sophisticated forms with its beautifully designed templates. You have the flexibility to choose between asking one question at a time or displaying multiple questions on a single page. Moreover, Fillout provides discounts for non-profits, students, and educational institutions, making it accessible for various organizations. This versatile platform is tailored to meet the demands of entities requiring advanced security and form-building functionalities. It serves as an effective tool for creating both straightforward, branded forms and complex, multi-page formats. You can generate an unlimited number of forms across all subscription levels, including the free tier, ensuring that your forms consistently collect responses without interruption. Furthermore, you have the option to upgrade your plan, buy bulk submissions, or simply wait for the next month to reset your response limits, enhancing the overall user experience. Whether you need simple or elaborate forms, Fillout offers the solutions that cater to your specific needs.

SMTP2GO is a reliable outgoing email service that allows you to track and send all emails securely and easily. SMTP2GO has a redundant, multi-data center infrastructure that allows users send emails even during an internet outage. SMTP2GO features include real-time analytics and bounce/spam tracking, weekly summaries spamtrap detection, blacklist monitor, DKIM/SPF and many other features.

Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly is the only CX platform designed to drive both radically personal experiences and real efficiency—without compromise. See a demo in action.

Demio was created to make marketers' lives simpler (and happier). It is a seamless communication platform that helps marketers to fuel growth through interactive events or webinars. Demio integrates seamlessly with existing marketing platforms, allowing marketers to engage prospects and customers, while measuring the results of their campaigns.

Airship is used by thousands of top brands around the globe to build closer relationships with customers through highly contextualized and relevant interactions. Airship's Customer Engagement platform is mobile-first and data-driven. This allows brands to focus on individual customers and their needs rather than which marketing channels to use. Airship makes it easier and more efficient to increase customer lifetime value in an omni-channel era. Airship optimizes every customer journey across all digital touchpoints with trillions of interactions across mobile apps, push notifications and mobile wallets.

NetHunt, a powerful CRM platform, is especially useful for sales and marketing departments that rely on Gmail or other Google Workspace apps. NetHunt has made the leap from a powerful CRM system into a dedicated sales-growth hub with the launch of its Workflows feature. It automates webform capture, drip campaign creation, and contact-email link generation. Notifications and algorithms make life easier, because sometimes it is too hard to work hard.

The team chat tool and inbox that allows teams to collaborate on email, SMS, WhatsApp and Twitter. The inbox was redesigned with business-first collaboration in mind. Missive allows teams to focus on their business growth. Everything you need to do the job. The Team Inbox provides a powerful workflow setting to manage your shared accounts and addresses.

You’re not the only one who finds the weekly meeting to be a source of anxiety, filled with tedious individual status reports—seriously, is that still happening? Picture a scenario where your endless stream of meetings is swapped for brief, project-focused video calls that occur only when necessary. You know those important documents are buried somewhere in the abyss of 21,396 unread emails and stacks of papers on your desk. What if all those overlooked file attachments were to be neatly organized by project or theme, providing clarity and context? We ensure that all your business data is safeguarded with cutting-edge 256-bit encryption, keeping your information secure and private. Additionally, our ISO27001 certification reflects adherence to the highest recognized security standards in the industry. Are you overwhelmed by the never-ending tide of emails? Consider trading that daily barrage for efficient real-time chat communications. It’s as easy as that. With group chats designed for international teams, collaboration can occur seamlessly, eliminating unnecessary distractions. It’s truly a remarkable transformation.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

Video can help you grow your business and improve your organization's communication. Live Streaming and Video Hosting Platform. We understand that hosting live events and streaming video can be difficult. We have a dedicated team that can provide 24/7 support as well as a strong knowledge base, and an active online community. Live streaming video can engage your audience. Transcoding, monetization and security features are all available to you for professional broadcasting. Dacast's secure video hosting capabilities allow you to live stream unlimited video content from your website. Private video hosting gives you complete control over your content. Professional broadcasting is all about security. Privacy tools can be used to restrict who can view your content, in addition to Dacast's cyber security features.

Provide prompt and tailored communication through international SMS/RCS and voice cloud services. Enhance your customer insights with actionable intelligence derived from global phone numbers and subscriber data. Utilize TeleSign’s Messaging API to code once and effectively reach your audience at scale, leveraging seamless delivery across various channels. The TeleSign Messaging API supports SMS, RCS, and WhatsApp, empowering you to create secure digital interactions that engage customers globally. By integrating a unified Messaging API, you can begin dispatching dependable and secure messages via SMS, RCS, and WhatsApp to your clientele today. Opt for one, two, or all three channels to diversify your programmable messaging approach and broaden your reach. With over 120 optimized points-of-presence and more than 700 direct-to-carrier routes, connect with an even larger customer base effortlessly. This expanded network ensures your messages are delivered efficiently and effectively.

Since 2005, ingover Group has been a European SaaS publisher and telephone operator. It is a true expert in business telecoms and has been offering Ringover since early 2018, a voice-video-chat-sms and call centre communication solution, 100% Cloud, to 10,000 users. Ringover integrates with business apps and provides real-time statistics. This makes it easy to manage business communications in just few clicks. Our keys: End-to-end technological expertise, an easy-to-use interface, and support at every stage. Ringover makes it possible to communicate with your business from anywhere in the world using smartphones or PCs. All you need is an internet connection.

You can use accurate speech recognition at scale and continuously improve model performance by labeling data, training and labeling from one console. We provide state-of the-art speech recognition and understanding at large scale. We do this by offering cutting-edge model training, data-labeling, and flexible deployment options. Our platform recognizes multiple languages and accents. It dynamically adapts to your business' needs with each training session. Enterprise-specific speech transcription software that is fast, accurate, reliable, and scalable. ASR has been reinvented with 100% deep learning, which allows companies to improve their accuracy. Stop waiting for big tech companies to improve their software. Instead, force your developers to manually increase accuracy by using keywords in every API call. You can train your speech model now and reap the benefits in weeks, instead of months or even years.

Chatwoot serves as a comprehensive customer engagement platform that brings together various communication channels, such as email, live chat on websites, and social media networks including Facebook, Twitter, and Instagram, along with messaging applications like WhatsApp and Line, all within a single interface. This seamless integration empowers businesses to ensure a uniform customer experience across diverse platforms. The suite includes tools such as predefined responses for common inquiries, keyboard shortcuts for quick actions, and collaborative features that facilitate internal conversations through private notes. Additionally, users can set up automation rules to minimize repetitive tasks, and they can customize live chat widgets to reflect their brand's identity on their websites. Furthermore, Chatwoot allows for chatbot integration and the inclusion of personalized dashboard applications, making it a versatile solution for effectively managing customer interactions. With its extensive features, Chatwoot is designed to enhance overall efficiency and improve customer satisfaction.

RingCentral's RingCX is an advanced contact center solution that leverages artificial intelligence to optimize customer support and improve communication. By unifying voice, video, and more than 20 digital channels on a single platform, it allows agents to connect with customers using their preferred modes of communication. The integration of RingSense AI enhances the experience by providing immediate insights, automating various tasks, and supporting agents throughout the customer journey, thereby boosting agent efficiency and overall customer satisfaction. With its intuitive interface and easy setup, businesses can quickly adopt RingCX, often within just a few days. The service is competitively priced, starting at $65 per user each month, which encompasses unlimited calling and access to essential contact center functionalities. Additionally, this solution is designed to scale with business growth, making it a flexible choice for companies of all sizes.