Best Communications Software for monday.com

PhoneBurner is a power dialer and sales acceleration platform that helps B2B & B2C sales teams engage more contacts in quality conversations. Powering millions of monthly conversations, our software helps teams increase answer rates and call engagement - with no awkward pauses or connection delays. PhoneBurner improves agent efficiency up to 4x, seamlessly blends calls, email, and SMS and handles call logging and post-call processes. Admins get the visibility they need to hold reps accountable, and scale best practices that close deals. Try our top-rated solution for free - without a credit card.

Readymode (formerly XenCALL), a cloud-based CRM and VoIP solution, empowers telemarketers and contact centers to run campaigns, increase leads and close more deals. Top features include agent and call-list prioritization, agent calendar, agent callback calendar and blended inbound and outbound calling channels. Conference calling, call recording, and many more. Readymode, a browser-based solution, is easy to use and comes with personalized training and support. With an intuitive predictive dialer, you can streamline and automate administrative tasks. Take a proactive look at call center analytics reports to see how agents perform. With our integrated CRM and third-party integration capabilities, you have everything you need. Dynamically create new lists from all your leads to assign to your sales team. Direct server-to-server connectivity with TrustedTPV or VoiceLog Verification systems. Third party lead posts are easy to integrate.

Move faster with fewer meetings. Share ideas, give feedback, and make decisions in an async-first collaboration platform. Cancel a meeting, share a room instead: Share the links and docs you’d normally review in a meeting on the room’s huge canvas. Add apps, images, PDFs, video, diagrams, you name it. Rooms remember and save your work so you can share once and the team can access anytime. Talk face to face: Not all meetings are bad! Flip on video in any room to co-browse and co-accomplish more together. Give and receive feedback in context: Ask for feedback on anything in the room. Or invite the team to review multiple dashboards. You can leave comments on anything from an image to a PDF. Ask AI to do the things you always put off: Put the AI assistant to work to expedite writing, brainstorming, and summarizing any content in the room (the last one is so cool, you’ve got to try it).

A no-code form creator allows you to create customized forms for your business. You can easily set conditions to obtain the right information and reduce back and forth. To get faster results, embed any form to your website, launch it in an email, and instantly share the link to all stakeholders. All your forms' responses and completions can be visualized, prioritized, and tracked in one place. Monday.com allows you to create shareable reports that allow you to examine your data in detail. Automated actions can be set up to route requests to the correct people, notify team members for final approval, update project status and more. Streamline, prioritise, and manage your requests to make it easier for everyone to keep track of their work processes. Create surveys quickly to improve your connections with all your audiences. You can quickly create any form and turn your data into personalized experiences in minutes.

Your chatbot can interact with users as a human agent. Your chatbot can be created, tested, and then run. Establish a standard for customer support, engagement, interaction, and quality. Gallabox tool allows you to create advanced customer segments by tagging/labeling contacts. This will allow you to broadcast customer-specific products and services. Collaborate with colleagues, assign, @mention and label contacts. Agents can view customer history and take ownership to build better relationships. Integrate with your existing CRM databases, eCommerce shops, payment & logistic partners. Gallabox can help guide your business's customer service journey across all key touchpoints. Chatbot support is available 24/7 to engage customers. Your bot can handle all your questions and automatically respond to recurring messages. Your support staff should focus on priority-based conversations. Your users shouldn't search for queries on your site. Instead, let your bot answer frequently-asked questions.

Automatic time entries and notes can help you capture 40% more time on calls. You can win more placements and avoid disputes by automatically saving each call with candidates in your CRM or ATS. VXT offers flexible solutions to businesses that want to put customers first. VXT voicemail allows you to create smart greetings for your contacts, so you can personalize their experience. VXT Voicemail cloud software allows you to access voicemails from any device. You can record the call as you would normal phone calls. This can then be transcribed directly into your notes.

Everyone can easily report bugs. You can collect feedback from clients and your team without making developers crazy. Your clients and internal team can mark up bugs, ideas, and feedback on your site. It's similar to drawing on your screen with a marker. You can't track feedback in chat messages, emails, or meeting notes. You can easily gather bug reports within your existing issue tracker. Your developers can reproduce bugs faster by not asking reporters for technical data. This is the best way to report and collect bugs.

Cognigy is a global leader for conversational AI automation in contact centers. Cognigy.AI is a low-code platform that allows enterprises to automate employee and customer communications with intelligent chatbots and voice commands. Cognigy.AI provides superior user experiences and reduces support costs. It also integrates seamlessly into backend systems. Cognigy.AI can be used in SaaS or on-premise environments. It supports conversations in any language, on any channel, including phone, SMS, and mobile apps. Cognigy has many clients worldwide, including Daimler, Bosch and Lufthansa. Learn more at cognigy.com.

Get real-time intelligence on important conversations. Easy-to-use APIs allow you to extend your communication workflow. Marsview is an all in one platform for real-time conversation Intelligence. Marsview Notes allows you to record, transcribe, and generate insights automatically from video, voice, and text-based communications at large scale. Learn how Marsview APIs are used by developers to provide the best user experience. Zoom integrates with Zoom to record voice calls and video conferences from any phone or web app. In minutes, you will receive clean, punctuated transcripts with assigned speakers in your email. To collaborate and share, edit or download transcripts and notes. Marsview, an AI-powered meeting assistant, helps you automatically schedule, record and transcribe voice and video conversations. Users can use the intelligent MeetingspaceTM to manage all client relationships.

Our virtual receptionists are available 24/7 to answer your calls, chats, emails, sales inquiries, and schedule appointments. Our answering service is available for all your customers. We do more than answer phones. Businesses of all sizes benefit from our bilingual and highly-trained virtual receptionists who help them grow their revenue and provide a superior customer experience. Nexa's virtual receptionists can help you grow your business, whether you're a small business looking to get ahead of the pack or a large company looking for staffing and scale, in English and Spanish. Your customers will feel like they are speaking to a real person when one of our virtual receptionists answers the phone. Nexa's receptionists have extensive industry knowledge and can handle more calls with greater accuracy and speed. Our experts can qualify leads, reach out to prospects proactively and answer all calls with professionalism.

ASC is a professional answering service available 24/7 to over 3500 businesses across the country. Our reliable service caters to various industries, including law firms, medical offices, insurance agencies, financial advisory firms, and more. Our highly trained customer service professionals can handle all kinds of calls, from greeting callers to scheduling appointments, transferring calls, and relaying messages. With ASC, you can expect accurate and dependable message-taking at all times. Our service allows you to never miss a call and answer all live chats while giving your customers a great first impression. We capture all important messages round the clock, saving you money on hiring full-time receptionists. Our platform integrates seamlessly with over 5000 applications, and our web and mobile app allow you to access our services from anywhere. We also offer Payment IVR and comply with HIPAA and PCI regulations. Choose ASC and experience the power of smiling faces that care.

Video branching can drive engagement and action. Tolstoy's interactive video platform guides viewers to the right content. It is simple and easy to use. Your Tolstoys are open to viewers' responses. They can respond with text and video messages, choices, and contact information. Each response can help you gain a deeper understanding of your market and tailor your messaging. You can better understand your customers by listening to their responses. Tolstoy seamlessly integrates into your existing marketing tools and workflows. Your responses and analytics can be sent to any of your existing CRMs, email marketing solutions, or anywhere else you work with thousands of integrations. No code required to embed Tolstoy on any website. Video branching is a great way to drive engagement and take action. Learn more about your market and tailor your message to your customers' responses. Tolstoy seamlessly integrates into your existing marketing tools, workflows, and processes.

Chat agents are available to provide immediate assistance during critical buying windows. Chat agents can help you generate more leads online from website visitors to your company who might not otherwise complete a contact form. Chat agents can save you time by helping your business fill out routine tasks such as filling out forms to capture new clients 24/7. Chat Agents assist customers to book and schedule appointments. We will do whatever it takes to make sure you get the most from your appointments. We will match or beat any competitor's prices, so don't overpay. Our fixed monthly rate includes unlimited chat engagements for your account. Your marketing and brand-building efforts are the reason your web visitors are there. We won't be surprised. There will be no additional charges. Don't limit your potential. We provide 24/7 staffing for your website with real people.

Your language data can be turned into insights quickly and easily with no code. Join over 10,000 companies, researchers, marketers, and other professionals who use Speak to reduce manual labor, unlock competitive advantage, strengthen customer relationships, and make better business decisions. Speak allows for easy uploading audio, video, and other data to be used in qualitative research, academic research and marketing research. You can convert audio and video to text using automated transcription, import CSVs to bulk analyze, capture recordings with an embedded recorder, create directly within Speak, or use popular integrations that automate capture. Speak can help you find actionable, competitive insights in data.

Speak2Leads can be used to optimize sales. You love inbound leads. You don't want to lose sales because of poor follow-ups and response. Our lead response software sends your leads to your reps via phone. You can earn more revenue by waiting. Speak2Leads allows your reps to spend more time calling leads. We will tell you which prospects to call in order of priority. Keep your eyes on prospects and don't think. Your sales reps will be able to communicate with more leads in a matter of seconds. They will close more sales in less time and effort. Speak2Leads integrates seamlessly with your existing sales process. Your sales team doesn't need to learn anything or log in. Answer the phone and follow all the prompts.

Let us handle your customer support. Our UK-based teams are available 24x7 to help you communicate your brand voice and delight your customers. We can help you onboard in as little time as one week. We also document all knowledge. You can scale up or down as needed. We can work with your existing tools and grow with you business. We can communicate with your customers through all channels, including social media. We monitor customer interactions to continuously improve our service and ensure complete customer satisfaction. An amazing customer service experience drives customer loyalty. Our UK-based team is made up of award-winning customer service experts who will match your brand's voice and ensure that your customers are happy with the service they receive. Our partnership will help you stay ahead in your industry and meet modern customer demands. Receive the latest industry insights directly to your inbox every month from other customer success professionals.

You can easily create stunning Loom videos. The user does not need a Loom account or a browser extension. Do you need to embed question on more than one site? We can help. You can manage the look of your Question embed. Choose from our pre-designed themes. Choose from our HTML embed, react package or go custom and implement via our API. Send your users an email address or unique identifier. Receive notifications of new submissions. Send them wherever you like. Question supports more than 20 languages and adapts to your website automatically.

Atarim is trusted by thousands of teams around the world to work with their clients and teams. It reduces turnaround times for creative project from weeks (if you don't mind months) to just days. It's time for a collaborative environment without chaos. Get on the same page and centralize your workflow. The fastest collaboration experience in the world. Deliver great work instead of busywork. Atarim offers its customers the best in class onboarding and support. The world's largest brands and enterprises trust Atarim. Forget the endless emails and guesswork. Instead, use a central hub. You can let people leave comments on your work at any time, just by clicking and pointing. This way you don't have to chase up the person or explain what they meant. Log into your team's shared mailbox to see all client emails associated with the correct website. Each email is also associated with a specific task. Save hours each week and manage your project more efficiently.

Streamline sales with centralized, personalized, and trackable sales areas. Eliminate the chaos caused by overflowing email inboxes. Instead, create a space where all of your sales and customer satisfaction materials can be accessed via a single link. Share demo recordings, collaborative action plans and documents, educational content and more. Consolidate your entire sales process into a single, customizable and trackable workspace. We will support you throughout the entire process, from outreach to post-demo to closing, and then on to onboarding and managing your account.

Built for businesses, designed by people, loved and loved by teams Find out why we are the best survey platform for companies all over the world. Secure platform that works for all your employees. Drive innovation and growth. Our top priority is to protect your confidential survey data. We protect your data with encryption, SSAE-16 SOC II compliant servers, and our commitment towards HIPAA compliance and GDPR compliance. You can access dashboards and settings to increase visibility of user activity. You can control how data is shared and make sure that data is secure and accessible. Use integrations and APIs to combine survey data with data already in your system. Connect SurveyMonkey with Marketo, Eloqua and Microsoft Power BI. There are over 100 more integrations.

Pastel is a powerful tool that allows marketing teams to approve and review marketing collateral such as PDFs, image files, and live websites. Pastel has helped world-class marketing teams cut down on approval times for marketing collateral. All your marketing assets can be viewed and commented on in one place. No more searching through your inboxes or spreadsheets for a discussion about your latest design iterations. All your PDFs, images and websites are available in one place for review and approval. You can ensure that everyone has a say with an audit trail and approval history. Avoid costly errors before you launch a campaign. Pastel's seamless integrations seamlessly fit into your existing processes. There's no need to reinvent your process. You'll be able to complete tasks twice as quickly. You can save time by keeping all your tools in sync and receiving feedback.

Your customers will be delighted, informed, and reassured by the information they need, no matter where or when they need it. This includes your app. You can reach your customer via SMS or Telegram, without having to manage multiple APIs. Leveraging the network allows customers and your team to communicate at a lower cost. Multimedia messaging - photo and video, audio, location, and location - can be used to intrigue customers. It is a great way to validate new customers or accounts for your website. You won't be charged if customers verify your customer. It has spam protection, which protects you from spam.