Best Communications Software for Edmingle

MSG91, a cloud communication platform, helps businesses and developers seamlessly add communication to services and software via communication APIs (SMS. Email, Voice. RCS. WhatsApp and many more) and ready-to use solutions like Cloud contact center or customer segmentation products.

Zoom Meetings & Chat allows for enterprise video conferencing that includes real-time messaging and content sharing. Video conferencing and messaging made easy across all devices. Facilitate adoption with meeting capabilities that make it simple to join, start, and collaborate on any device. Zoom Meetings syncs to your calendar system and provides enterprise-grade video conferencing on both mobile and desktop. All-hands meetings, internal and external communications, trainings, and all-hands meetings can all be done through one platform. With support for up to 1000 participants and 49 videos per screen, HD video and audio can be added to your meetings. Multi-participants can share their screens simultaneously, and co-annotate to make it more interactive. End-to-end encryption of all meetings, role-based security, password protection and waiting rooms. You can also place attendees on hold. You can record your meetings locally or to cloud with searchable transcripts. Zoom offers HIPAA-compliant healthcare plans.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Use your videos for business. Increase engagement, collaboration, and growth for your business. Trusted worldwide by brands Built for you. Upload all your videos to up to 7TB storage. No weekly limits. You can organize your library and use advanced privacy settings to customize the player. You can add team members to your account and collaborate easily with video review tools that allow unlimited reviewers to leave time-coded notes. You can embed your videos anywhere you like, add clickable calls-to-action in the player, capture email addresses, and sync them with email marketing software. Google Analytics provides advanced stats and engagement graphs that will show you where viewers are most engaged (and where you can improve). High-quality, beautiful video sharing on desktop and mobile, tablet, as well as TV. Securely send and receive videos of any size, with password protection and domain-level privacy.

Mailgun is an email automation tool that is suitable to developers. Mailgun allows users to access a cloud-based email service that can track, send, and receive emails via their websites and applications. Mailgun supports many programming languages, including Python, Ruby and PHP. Mailgun's tracking feature allows users to track all emails and reduce spam.