Best Communications Software for Discourse

Zendesk provides a full-featured customer support platform that helps businesses deliver exceptional service through various channels like live chat, voice, email, and messaging. By incorporating AI and automation, the platform ensures that customers receive quick, personalized responses, while providing teams with the tools to manage and resolve inquiries efficiently. Zendesk integrates with existing systems to deliver valuable insights and analytics, supporting businesses in optimizing workflows and improving overall customer satisfaction, no matter the size or industry.

Chat for distributed teams. Zulip combines real-time chat and email threading to provide instant messaging. Zulip allows you to keep up with important conversations and ignore the rest. Zulip is powered by Electron, React Native and has modern apps for every platform. Zulip is 100% open-source software, developed by hundreds of developers from around the globe. Zulip has 120,000 words worth of documentation, a high-quality code base, and a friendly community that makes it easy to modify or extend the software. Zulip has a much larger and more active developer community than modern open-source group chat solutions like Mattermost and Rocket.Chat. Zulip supports more than 90 native integrations. Hubot, Zapier, IFTTT and IFTTT offer hundreds more integrations. You can also create your own integrations using Zulip's powerful API.

Telegram messages can self-destruct and are highly encrypted. Telegram allows you to access your messages from multiple devices. Telegram delivers messages quicker than any other app. Telegram servers are distributed worldwide for security reasons and speed. Telegram offers an open API and protocol that is available to everyone. Telegram is available for free for all time. No ads. No subscription fees. Telegram servers are distributed worldwide for speed and security. Telegram offers an open API and protocol that is available to everyone. Telegram is available for free for all time. No ads. No subscription fees. Telegram protects your messages from hackers. Telegram does not limit the size of your media or chats. Spread the word about Telegram to make messaging safer again.

Slack, a cloud-based project collaboration software solution that facilitates communication between teams, is designed to seamlessly integrate with other organizations. Slack offers powerful tools and services all integrated into one platform. It provides private channels for interaction within smaller teams, direct channels for sending messages to colleagues, as well as public channels that allow members to start conversations across organizations. Slack is available on Mac, Windows and Android as well as iOS apps. It offers a variety of features including chat, file sharing and collaboration, real-time notifications and two-way audio/video, screen sharing, document imaging and activity tracking and logging.

Discord is a free communication app that works on both mobile and desktop devices. Millions of Discord users use the popular game platform every single day to chat with their friends via voice or text or stream their gameplay in crystal clear quality to other Discord users. You can organize a voice/text party within seconds. You can also use the service for finding other players/teammates, searching for specific types of groups/activities or just to talk about games during your free time. Discord isn't limited to any particular game or genre; it can be used to coordinate communications for any type of game.

Mattermost is an open-source messaging platform that allows for secure team collaboration. You can create intuitive workflows and collaborate across large groups without worrying about data privacy or security. You can quickly get up and running with hundreds of pre-built integrations or create custom workflows that can scale to thousands of concurrent users. Mattermost connects people, tools and automation to improve collaboration. This is how many of the world's most privacy-conscious companies work. Mattermost is used by DevOps teams to facilitate collaboration at all stages of the DevOps process. Mattermost combines people, tools, and automations to enable your team to increase innovation and agility. Mattermost is an open-source Slack alternative. It is written in Golang, React and runs as one Linux binary with MySQL and PostgreSQL. Access the source code and enjoy the features you love (file sharing, real time group chat, and webhooks to name a few).

X, formerly known as Twitter, is one of the largest social networks in the world. Follow your interests. Listen to what people are saying. Join the conversation. Watch what's happening around the world. Conversation is the key to real change. Here, your voice matters. Come as you are, and together we will do what is right (not easy) to serve public conversation.

Brightcove creates the world’s most reliable, scalable, and secure streaming technology solutions to build a greater connection between companies and their audiences, no matter where they are or on which devices they consume content. In more than 80 countries, Brightcove’s intelligent video platform enables businesses to sell to customers more effectively, media leaders to stream and monetize content more reliably, and every organization to communicate with team members more powerfully.

Deliver emails on time to both the business and public mailboxes of recipients. Monitoring the IP and domain of an organization's email senders in real-time allows you to monitor their reputation. You can send transactional emails within minutes with the API. With the cloud API and webhook, you can process inbound emails, track opens & clicks, and handle bounce efficiently. Aritic Mail delivers transactional email to your customers quickly and on-time. Aritic Mail delivers transactional emails immediately with zero lag in email delivery speed or inbox placement. Email delivery is made possible by Aritic Mail's cloud-based email server. It also provides constant email delivery monitoring. Aritic Mail API is compatible with almost any programming language. Manage your email reputation and send all emails to your Organization through Aritic Mail Api.

Aritic Swarm allows you to go beyond traditional messaging. Engage in interactive messaging using text formatting, emojis and sharing. You can easily collaborate with your entire team and other teams to complete work faster and increase business growth. You can instantly share media, videos, or files with anyone and everybody by simply uploading them from your computer. You can do more than one-on-1 messaging. Make group calls, create video calls, format texts with bold, italics, etc. Transform discussions into actions. Your team can take a leap forward in smart collaboration by creating and assigning tasks in Aritic Swarm rooms. You know how important it is to mark important messages in your email? Why wait for an email? You can save valuable discussions and tag them later to continue the conversation or use it as a reference. Aritic Swarm Meetings can be used on both desktops and mobiles.