Best Citizen Engagement Software for Mac of 2024

AccessE11 is the software of choice by local governments to engage their residents and improve services to them. AccessE11 manages interactions between residents and their municipal government. AccessE11 has over a decade's experience working directly with municipal governments. It provides powerful software for service request management and Citizen Relationship Management to automatically translate citizens' requests into quantifiable action. AccessE11 offers a suite public web portals, a rich workflow engine and is the tool to use for enhancing communication between your staff members and the community that they serve. AccessE11 is committed to partnering with its extensive list of small and medium-sized municipal clients, sharing years' worth of expertise and best practice to deliver outstanding service requests management and enhanced engagement of citizens.

eSCRIBE is a leading provider of cloud-based meeting management solutions that enables its customers to focus on higher-value projects that better serve their stakeholders. Owned by OnBoard, a board management solutions company based in Indianapolis, Indiana, eSCRIBE is the go-to-choice for public sector councils, committees and boards across North America. eSCRIBE supports the entire meeting lifecycle with comprehensive tools and workflows to improve efficiency, transparency and engagement. For organizations that run hybrid or remote meetings, eSCRIBE seamlessly integrates both virtual and physical meeting environments into a single, unified experience.

Holding governments accountable for strong governance practices including fair and free election. Supporting communities affected in conflict, by natural disasters, and by humanitarian challenges. Protecting human rights in times of violence and discrimination. Ushahidi is a crowdsourcing and mapping platform that helps communities transform information into action. It's intuitive and easy to use. By enabling the rapid collection, management and analysis of crowdsourced information, Ushahidi empowers everyone--individuals, community groups, governments, activists, and organizations--to create meaningful change. We provide technology and expert knowledge to organizations and communities that align with our mission. As voices are amplified and social impact is increased, organizational effectiveness increases.

The Accela Civic Platform provides the foundation for our Civic Applications and other solutions that help governments improve citizen services, and meet the needs of growing communities. The Accela Civic platform includes all shared technologies and functionality in a SaaS environment to meet varying needs of government agencies from large states to small department. It provides everything citizens need to open and manage a business, apply to permits, and schedule inspections. The platform gives agencies the flexibility and scalability they need to allow innovation over time without the need for new technology. Automate complex to simple processes that involve multiple departments and many process components. Our workflow engine assigns tasks to users, routes approvals and steps, as well as manages SLAs.

Simplicity simplifies city life by providing easy access to city services, events and updates. Our platform is the perfect one-stop shop for residents who need to pay their bills, learn about garbage day, find city resources, or stay informed on city news. Simplicity Analytics helps you understand the way residents consume your content. Observe open rate, notification Click-Through Rate, Subscribers, and more. Collect, categorize, and assign suggestions for improvement to the right people. Suggestions will be sent to your private mailbox and are not visible by others. Simple polls and questionnaires allow you to collect opinions from your residents. Get quick insights into current issues and topics that resonate with your community.

IEG4’s OneVu solution allows you to provide your customers with a single digital view of your council. OneVu is designed to answer customer questions, not just provide data. It has reduced phone calls by up to half in some councils. OneVu allows your customers to self serve and receive personalized answers to questions that are asked frequently. Customers can also submit and track progress for >300 different pan council services. OneVu eliminates the need for telephone calls to check progress or chase failures. OneVu comes with a library of 250+ forms to get you started quickly. With eDesigner, you can add more. OneVu has an open process, a next-generation workflow engine that allows for multi-stage processes to be tracked online by citizens within their OneVu accounts.

Discover the community insights that will help you make informed decisions. CitizenLab's community engagement platform makes engaging with residents easy, allows governments to manage their input, and allows them to make informed decisions all from one place. CitizenLab's mission aims to strengthen democracy by making public decision-making more inclusive and responsive. We have made our platform safe for you and your community. The platform is built on transparent, two-way conversations. This leads to increased participation and greater community trust. Your CitizenLab engagement specialist will help you design impactful projects, from start to finish. It is easy to use for admins and residents alike. Text analytics highlight trends, keywords, and sentiments from open-ended community input.