Best Chatbot Software for Eloqua

Your customers have high expectations. Companies that can deliver personalized, fast and easy buying experiences are the ones that will succeed in a world that is increasingly on-demand and instant. Drift can help you with this. Drift combines chat, video, and automated to remove friction from business buying. Drift allows you to have conversations with potential customers on your terms. Drift is used by over 50,000 businesses today to increase revenue, reduce sales cycles, and make purchasing easy.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Measure customer experience, such as NPS, CSAT, and CES, and take smart actions based on collected feedback to improve customer experience and business performance. Balance top user experience with the need to have as much relevant data as possible by collecting input from consumers. Through the entire customer journey, the Howazit business logic engine enables advanced customization capabilities.

Engage customers using an AI-powered digital assistant. It captures users in a personal way and provides actionable insights for your sales, service, or marketing teams. Oracle Digital Assistant is much more than a chatbot. It provides answers across all customer touchpoints. Conversational CX enhances customer relationships by personalizing interactions at scale. Oracle Digital Assistant is built on Oracle's next generation cloud infrastructure. It uses AI and natural language understanding (NLU), to simplify customer acquisition and retention. It uses context and profile to automate tasks such as personalized recommendations and informational queries. Customers and sales personnel have seamless access to information via text and voice. Oracle Cloud CX users can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate creating configured quotes using voice commands.