Best Change Management Software for ServiceNow

The Canfigure Service Desk module has been built according to ITIL principles. When combined with the Canfigure CMDB and Change Management, a fully integrated ITSM solution is delivered. Features. Incident Management, Problem Management, End User Self Service, E-mail integration, Custom Reports, CMDB Integration, Flexible SLA definition, Service Portfolio Mgmt, Multi-level categorization, Auto notification, Knowledge Management, Dashboard builder, Request Fulfilment, Custom Workflows, Calendar + Reminders, Escalation,

VIRIMA is a SaaS platform that provides highly automated IT Asset Management, IT Service Management (ITSM), and IT Operations Management solutions (ITOM). It is easy to use and affordable to deploy. VIRIMA enables business processes to be linked to the technology and services they rely on through advanced infrastructure discovery and visualization capabilities. VIRIMA CMDB's innovative automation capabilities provide insight, control, and value to IT companies large and small. This allows them to efficiently address the challenges of managing and securing today’s dynamic, dispersed, and complex IT estate.

Equip your team with the only learning platform that’s purpose-built for software adoption. Accelerate onboarding, reduce support, deepen engagement, and grow usage. Whether you’re a Solution Provider onboarding new clients, an IT team needing a more scalable way to manage end-user training, or an L&D team focused on onboarding employees to the company tech stack, BrainStorm will make your results better. Activate un-engaged users – BrainStorm is the only learning platform that proactively targets licensed users who haven’t logged in yet. When you convert dark users, your usage impact moves from incremental to exponential. Accelerate adoption – Don’t just teach users how, teach them when and why to use features and applications. BrainStorm is built to automate training that gets people to change the way they work. Course authoring: Upload and assemble your learning assets into BrainStorm Flows™, adaptive workflows that deliver relevant, timely learning to every learner. Role-based learning: Custom-content flows organized by groups ensure the right content is teed up for the right audience. Targeted communications: Attract and activate unengaged learners through timely communications.

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

Faddom's software for application dependency mapping uses network traffic protocols in order to automatically map all cloud and on-prem platforms. Get a 24/7, real-time holistic view of all hybrid servers, applications and dependencies. Lightweight. No agents. No credentials. No firewalls. Pricing starts at $1 per node per month. Free for 30 days. Trial is free with no credit card.

UMT360's Strategic Portfolio Management Solution provides critical portfolio management capabilities that many organizations are lacking. UMT360 ensures that you have the right business planning and controls in place to help model and analyze all aspects and align investments with strategy, accelerate business transformation, and facilitate business growth. Our unique approach allows clients to incrementally deploy the capabilities they need to gain visibility, gain insight, and establish enterprise connections to accelerate business transformation and improve decision-making. These are key capabilities: * Governance Controls for All Portfolios * Demand & Innovation Management * Forecasting and Budgeting * Resource Utilization & Management * Outcome Management * Strategic Portfolio Analysis * Roadmapping and Release Management * Business Intelligence & Metrics

Each module can be used independently or together to create a powerful unified pipeline that spans CI, CD and Feature Flags. Every Harness module is powered by AI/ML. {Our algorithms verify deployments, identify test optimization opportunities, make cloud cost optimization recommendations, restore state on rollback, assist with complex deployment patterns, detect cloud cost anomalies, and trigger a bunch of other activities.|Our algorithms are responsible for verifying deployments, identifying test optimization opportunities, making cloud cost optimization recommendations and restoring state on rollback. They also assist with complex deployment patterns, detecting cloud cost anomalies, as well as triggering a variety of other activities.} It is not fun to sit and stare at dashboards and logs after a deployment. Let us do all the boring work. {Harness analyzes the logs, metrics, and traces from your observability solution and automatically determines the health of every deployment.|Harness analyzes logs, metrics, traces, and other data from your observability system and determines the health and condition of each deployment.} {When a bad deployment is detected, Harness can automatically rollback to the last good version.|Ha

Rev-Trac is the SAP DevOps orchestration platform. The solution Automates native SAP transports and Cloud changes, while the 3rd party integrations and highly flexible workflows allow any organisation to build a unified SAP DevOps strategy for complex SAP landscapes. Rev-Trac is an SAP DevOps platform that allows you to safely deploy faster and more frequent SAP applications and updates, maximizing business value on your technology investments.

Apty is a Digital Adoption Platform which helps enterprises optimize their business processes. Successful digital adoption requires both the ability to guide people through new software applications and proactive pushing them to complete new processes. Apty is the only company that combines the power and efficiency of on-screen guidance with automated proactive process compliance. Apty is trusted by IT operations managers, Application Owners and VP HR/Sales as well as top CIOs to help them get the most out of their employees' use of web-based apps in their day-today jobs. Nearly 1 million people use Apty every month to learn web-based applications and excel at their jobs in top companies such as Delta Airlines, Boeing and Agile CRM. Remember that the problem isn't the software; it's how you use the software.

OnScreen is the most trusted Digital Adoption Platform (DAP), for SAP or any other browser-based enterprise application. Just in time OnScreen guidance can help you increase process efficiency and user productivity. Optimize SAP onboarding, Increase Employee Productivity, and Reduce Training Costs by up to 50% In-application walkthroughs for SAP ECC and SAP S4HANA transform business users into superusers. OnScreen is highly rated for its simplicity and usability. Any subject matter expert or trainer can create and manage content in minutes. OnScreen guides Users can access live overlays in any web application such as SAP, Salesforce SuccessFactors and Workday. OnScreen is very easy to set up and requires no server installation. OnScreen is a digital adoption platform for enterprises that offers flexible licensing and guarantees a high ROI.

Deliver resilient IT services, and create experiences to help your team be more productive. AI and machine-learning can help you resolve issues faster and accelerate innovation, all using a single cloud platform. Consolidate IT tools and services to simplify your business and deliver modern IT experiences. Automate critical processes and run them on the Now Platform - a single system for action in the enterprise. Increase the productivity of your IT staff by reducing the workload. AI-assisted Intelligence helps you identify, track and resolve incidents quickly. Virtual agents that speak natural language can provide instant solutions to repetitive IT tasks. ITSM comes with powerful platform capabilities that allow you to optimize processes, create seamless customer experiences, and create new value through innovation. Transform your enterprise with a single platform.