Best Call Center Software for Microsoft Dynamics 365 Business Central

Kixie: Smarter Calling & Texting for Revenue Teams Kixie is the AI-powered sales engagement platform that helps teams connect faster, close more deals, and scale effortlessly—all while keeping it personal. 🔥 Outbound Sales: Boost connection rates up to 400% with AI-powered Local Presence, Multi-Line PowerDialer, and Spam Risk Prevention. 🚀 Marketing: Automate calls & texts for instant follow-ups and high-converting outreach—without the manual work. 📞 Inbound Sales & CS: Handle more calls with smart CRM-based routing, shared SMS inboxes, and instant auto-replies. 📊 RevOps & Leadership: Get AI-driven insights, real-time coaching tools, and advanced analytics to level up your team. 💥 Supercharge your sales team today! Visit our website to get started for free, no credit card required.

Five9 has been focused 100% on cloud contact centre software for over a decade. Five9 is the leader in execution in the Gartner Contact Center as the Service Magic Quadrant Leaders Quadrant. This has made it the preferred solution for enterprise contact centers who need a reliable, secure, and scalable solution.

Bright Pattern is the most simple and powerful AI-powered omnichannel call center software for innovative midsize companies and enterprise businesses. Bright Pattern is the only true omnichannel cloud platform that embeds AI. It can be deployed quickly by business users without costly professional services. Bright Pattern allows companies offer a seamless and personal customer experience across all channels, including voice, text, chat and email. Bright Pattern allows companies to track and respond to every interaction across all channels via embedded AI omnichannel management. Bright Pattern was founded by industry veterans who pioneered contact center solutions. Today, they deliver an unparalleled customer experience. Architecture for the future using advanced cloud-first approaches

An exceptional customer service experience flows effortlessly, utilizing intuitive technology to direct inquiries to the appropriate resolution or representative, independent of the communication channel. Telia ACE is an innovative platform that fosters smooth customer engagement and intelligent dialogues. Its integrated intelligence quickly guides users to answers or connects them with knowledgeable staff, ensuring that your team remains proactive during each interaction. Explore what Telia ACE has to offer and discover our partnership with Google’s Contact Center Artificial Intelligence Cloud through the 'Morning Coffee' initiative. You will access a comprehensive suite of features essential for efficient online customer support, which includes intelligent FAQs, chatbots, and live video capabilities. The simplicity and effectiveness of the system are noteworthy. Our chatbot is capable of independently addressing a wide range of common customer inquiries, yet it can effortlessly escalate the conversation to a human agent when necessary. This transition occurs without interruption, preserving the context of the discussion and ensuring that the customer's query is never overlooked. By integrating these advanced tools, businesses can enhance their customer service experience significantly.