Best Business Phone Systems for Microsoft Exchange

3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat. The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.

Engage customers throughout the entire journey via voice and digital channels (chats, email SMS, email and social media). Integrate business communications with business system, giving valuable information to employees at every customer touchpoint. CoreInteract's drag-and-drop design makes it easy to manage workgroups and routing rules that meet your business needs. You can set the priority and order of which workgroups will receive customer inquiries. CoreInteract lets you manage your interactions in Teams natively without the need for a separate desktop software or application. Your team members can easily distinguish between customer calls and internal calls by clearly marking workgroup calls. CoreInteract can retrieve a Dynamics 365 customer record for each answered call. This gives you more control over your customer information and allows you to call a customer directly within Dynamics 365.

MiCloud Connect is a cloud communications, collaboration, and contact center service that is simple to use. MiCloud Connect combines an intuitive user experience and Google Cloud's proven reliability to make every aspect of the service simple and secure. Google Cloud's industry-leading reliability and security, as well as scalability, ensures that MiCloud Connect delivers uptime, SOC 2 compliance and HIPAA compliance. The user interface is modern and intuitive, making it easy for admins and end users to get work done quickly. It offers single-click functionality, seamless management across devices, and seamless experience across all devices. Clear expectations and timelines will ensure a smooth transition so you can switch quickly and confidently. The admin portal allows you to add functionality and update permissions in real-time. Rich PBX features, softphone, IP desk and mobile options allow you to talk and meet anywhere.

CX-E can be deployed on-premises and in the Cloud. It integrates seamlessly with all major communication platforms, including Avaya and Cisco, Microsoft, Mitel and NEC. This allows for seamless integration with any telephony or email infrastructure. High-quality functionality with end to end voice message encryption. Single number reach, mobile application, smart call forwarding and separated business & personal communication, inbound call screening, mobile protection, and many more. It combines voicemail, email, fax, and other communications into one inbox. Secure messaging, text-to-speech, voicemail transcription and text-to-speech are all available. Speech enabled, hands-free/eyes-free access to email, voicemail, calendar, and fax. To play an informative personal greeting, federated presence can be used to access the calendar. Multiple attendants, speech recognition interfaces, greetings to different departments, multilingual interfaces and scheduled messages are all supported. Automated outreach can be done via text messages or telephone calls.