Best Audience Intelligence Platforms in Australia

Domo puts data to work for everyone so they can multiply their impact on the business. Underpinned by a secure data foundation, our cloud-native data experience platform makes data visible and actionable with user-friendly dashboards and apps. Domo helps companies optimize critical business processes at scale and in record time to spark bold curiosity that powers exponential business results.

Brandwatch is a leading Social Media Management and Consumer Intelligence solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Brandwatch offers one of the most unified social media management platforms around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics.

Empowering brands, agencies, publishers to know and grow their audiences with an intelligent audience platform.

Explore, investigate, and comprehend audiences, brands, and competitors using the most user-friendly social listening tool featuring an unparalleled unlimited search capability. Infegy Atlas provides top-notch social listening services, enabling you to gain insights into audiences and consumers like never before. Transform vast amounts of online discussions into practical consumer insights that support market research, development of customer personas, brand analysis, campaign monitoring, competitive intelligence, demographic studies, identification of industry gaps, sentiment evaluation, influencer tracking, crisis management, and much more. Rather than merely assessing social data, showcase it elegantly. With Infegy Canvas, our reporting platform, you can craft personalized reports utilizing data directly from Infegy’s social intelligence and listening tools. Harness Canvas for client presentations and comprehensive reporting while ensuring your team stays informed with visually appealing reports, eliminating the need for any design expertise. This powerful combination of tools not only enhances your understanding of the market landscape but also elevates your communication with stakeholders.

HyperVue is an advanced platform that delivers immediate and practical insights through an elegantly designed user interface. Unlike typical AI and Machine Learning solutions that offer social insights, HyperVue transforms how social data can be utilized. It generates, constructs, and forecasts results for various entities such as brands, topics, cities, industries, demographics, and communities. By merging human intelligence with algorithmic capabilities, HyperVue sets a new standard for user-centric software, making it a groundbreaking tool in its field. Furthermore, its innovative approach empowers users to make informed decisions with confidence.

KPI6 is a Software as a Service Suite that brands and media agencies use to understand their customers, identify their needs, define segments of their audience, and develop marketing strategies. It analyzes a variety of user-generated content as well as unsolicited sources such social and web panels, open data, and online reviews to provide critical strategic insights that a company needs in order to drive innovation, opportunity evaluation, strategic planning, segmentation and creative development. Each person has unique characteristics that can benefit a brand or an industry. These traits can be a great asset to your company. Your leaders should spend their time on strategic planning and management and not on interpreting conversations or building user profiles. Your organization requires custom solutions that do the work and carry out the research.

Gain access to comprehensive behavioral insights, obtain valuable information on your key inquiries, and identify high-performing audiences—all essential for navigating the digital landscape while prioritizing privacy. Enhance your business intelligence with immediate, reliable, and actionable data regarding consumer mobile activities. Reduce advertising waste and increase your return on ad spend by utilizing highly precise audience data that can be activated through Lotame or any other Data Management Platform. Transform your market research approach by acquiring in-depth feedback from genuine consumers, tailored according to their online behaviors. Offering groundbreaking market insights in a privacy-centric environment, VTION allows you to delve deeper into the mechanisms that drive its unique consumer behavior analytics. Its passive, real-time data collection method guarantees that the gathered data remains untampered, resulting in significantly improved accuracy. Furthermore, this innovative approach not only enriches your marketing strategies but also empowers you to make informed decisions that align with evolving consumer preferences.

DemandJump is the most popular Marketing Insights & Attribution Platform. It shows marketers what their target audience does, what their competitors do, and what actions they should follow to achieve better results. Customers can be empowered by knowing what content they should write, which keywords to use, which websites to target, and what videos to produce. DemandJump assembles disparate data to build networks of customer touchpoints around any topic. This allows customers to prioritize what actions to take next. Companies can also close the loop between marketing and sales by seeing which actions are driving revenue growth and pipeline growth.

Transform global news into immediate business intelligence. Organizations rely heavily on news for essential information, but the sheer volume produced daily can be daunting, leading to overlooked incidents, misguided choices, and sluggish workflows. Utilize AI-driven search tools to locate the news that matters to you while filtering out irrelevant information. Each article is enhanced with NLP-based tags, ensuring that search and discovery are both precise and efficient. Advanced analytics enable the identification and visualization of trends and key insights, making it straightforward to derive meaning from dynamic data visuals. With our user-friendly features, you can start gaining insights in just five minutes through a complimentary 14-day trial. Accessing news data has never been easier: it's tagged, searchable, and ready for action. Analysts can take the initiative to identify, research, and keep tabs on news via Radar. Furthermore, you can create applications and models powered by News API, thanks to streamlined access to structured news data feeds, enhancing your organization's adaptability in a fast-paced information landscape. This innovative approach ensures that businesses stay informed and ahead of the curve.

Mediatoolkit, an award-winning media intelligence tool that allows businesses of all sizes to monitor online conversations across 100+ millions sources (including social media), in real-time and in any languages, is Mediatoolkit It notifies users when their query is mentioned online via email or Slack or the Mediatoolkit mobile application. The tool will send a Spike alert if a query generates more online buzz than usual. Mediatoolkit offers very sophisticated yet simple-to-understand analytics. You can customize more than 2000 chart combinations to generate reports that are tailored to your business strategy and goals. This results in completely unique datasets. This allows users to identify and manage growth opportunities, monitor brand reputation, gather consumer feedback, avoid crises, and identify influential people. Boolean search, advanced filtering options, custom brands reports and data exports are just a few of the other features.

Radarly is a consumer insights platform enhanced by artificial intelligence, fundamentally centered around social data. It merges the swift nature of digital information with the established methodologies of Consumer and Market Insights. By providing continuous access to dependable structured quantitative and qualitative data, it enables businesses to gain invaluable intelligence. Move beyond mere social listening, as true success hinges on your ability to remain responsive to ever-evolving markets and rapidly changing customer behaviors, outpacing your rivals in the process. Radarly equips you to foster a more nimble, customer-focused, and data-centric approach throughout your brand's lifecycle. Transition from insight to action with greater speed and efficiency. This platform is tailored to meet the diverse needs of organizations across various industries, addressing every aspect of the brand and product-management lifecycle, from strategic planning through to execution and beyond. Additionally, with Radarly, organizations can enhance collaboration across teams, ensuring that insights are leveraged effectively to drive meaningful results.

Pulsar is a social listening, audience intelligence and narrative intelligence platform that helps organisations understand how people think, speak, and form meaning around topics that matter. By combining large-scale data, AI agents, and expert analysis, Pulsar enables teams to move beyond surface metrics to uncover the narratives shaping culture, behaviour, and decision-making. Pulsar allows users to design and run their own studies with training and customer success support, alongside optional research and consultancy programmes. By integrating social listening with audience segmentation in a single workflow, Pulsar reveals how different communities interpret the same narratives in distinct ways—supporting more informed strategy and targeting.

Explore the intricate traits of a specific social media audience to gain insights into its unique persona, either in isolation or in relation to other audiences. Our service provides in-depth data points alongside traditional metrics such as gender, marital status, age, profession, income level, and geographic location. Establish the genuine connection between influencers and their followers, ensuring that the interactions and engagements are authentic rather than fabricated before finalizing your choice of influencers for a marketing campaign. Discover the individuals, brands, and media outlets that wield the most influence over your target audience. Utilize specialized databases that encompass millions of prominent social media accounts to efficiently curate a focused list of influencers who can effectively engage with your desired audience. Furthermore, you can simultaneously analyze the audiences of various influencers, brands, or other users, enhancing your strategic decision-making process. This comprehensive approach not only saves time but also maximizes the potential for successful influencer partnerships.

The Appreciation Engine is a web-based application designed to enhance user engagement through social login, providing valuable insights that can be utilized to improve the effectiveness of your marketing and user acquisition strategies. With AE Connect, our customer identity and access management (CIAM) tool, you can easily capture users across various platforms, including social media, gaming, and streaming services. The integration of social login into any application or website is straightforward and seamless. Additionally, by utilizing AE Insights, our customer data platform (CDP), you can delve deep into user analysis, uncovering specific niche interests, identifying key influencers they interact with, and understanding which competitors they mention. Rest assured that your digital information is safeguarded, adhering to stringent privacy regulations with our advanced security measures, ensuring both user and business data is well protected. Furthermore, by creating custom seed lists, you can develop distinctive audiences for targeted advertising on platforms like Facebook and Google, with AE audience seed lists delivering up to nine times more online conversions than traditional methods, significantly boosting your overall marketing efforts. Ultimately, this comprehensive approach empowers businesses to build stronger connections with their users while maximizing their return on investment.

Acquigo is a comprehensive Algorithmic Marketing Cloud designed to empower its users in executing their marketing campaigns effectively. This platform features a complete suite of functionalities for managing campaigns from initial planning to the execution and monitoring of responses across various channels such as email, SMS, and push notifications. Regarding Acquigo, its integrated algorithms take charge of the entire campaign management process, which includes identifying the target audience, planning, designing, scheduling, executing, tracking, and optimizing campaigns. The platform also comes equipped with a library of pre-designed marketing campaigns, automated micro-segmentation capabilities, and a relationship dashboard for enhanced user insights. As a product of Xerago, which has been at the forefront of integrated marketing services for around 15 years, Acquigo benefits from a wealth of experience in marketing automation. Xerago played a pivotal role in introducing marketing automation to the Indian market back in 2005, establishing itself as a leader in this field. With Acquigo, businesses can achieve a more streamlined and efficient marketing approach, ultimately leading to better customer engagement and conversion rates.

Accelerate your understanding of your customers' authentic voices with cutting-edge AI that pinpoints emerging trends and common consumer phrases. Innovative models inspired by market research highlight critical insights you might overlook, keeping you informed about significant changes in dialogue. Move beyond simple conversations by diving into behavioral data to reveal the distinct and interconnected nature of your audience groups. Create tailored widgets for internal distribution and begin making informed, consumer-focused decisions on a larger scale. With Social Listening Dashboards, you can gather, visualize, and interpret real-time conversations happening online. These Dashboards are designed with specific use cases in mind, developed in collaboration with your dedicated Client Service Manager, ensuring they meet your unique needs. Your Dashboard will empower you to adapt swiftly to the evolving preferences of your consumers and the shifting market landscape. Consequently, you will be equipped to make quicker, reliable decisions centered on consumer insights that lead to better outcomes. This proactive approach not only enhances decision-making but also fosters stronger connections with your target audience.

Explore the intricacies of a brand's creative strategy with Oracle Moat, an advertising intelligence tool that allows you to analyze the creative and messaging efforts of your competitors over the past three years. Gain insights into the current market landscape by examining your rivals' advertising tactics and how they compare to your own creative output. With access to a rich dataset of over three years, you can scrutinize various advertisements, filtering and sorting the information to pinpoint exactly what you need. Understand audience engagement with different ad types, including images, text, and videos, across various platforms, including mobile. Using heatmaps, identify which sections of your ads capture the most viewer attention. This knowledge empowers you to invest wisely and execute campaigns with assurance. Moat enables you to connect with genuine audiences, effectively grab their attention, and accurately assess the success of your campaigns. With these insights at your disposal, you'll be better equipped to innovate and stay ahead in a competitive marketplace.

Sprinklr is a Unified-CXM platform that enables enterprises to manage every customer interaction from a single AI-powered system. It combines marketing, social media management, customer service, and consumer insights into one cohesive platform. Sprinklr uses advanced AI to analyze unstructured data from millions of conversations to uncover actionable insights. Its AI copilots and intelligent agents help automate workflows and enhance team efficiency. Marketing teams can run compliant global campaigns while maintaining brand consistency across channels. Customer service teams benefit from omnichannel support tools and real-time context for every interaction. Sprinklr enables human-AI collaboration to deliver more empathetic and personalized experiences. The platform integrates seamlessly with existing enterprise technology stacks. Built for scale, it supports global teams with high customization and governance. Sprinklr helps organizations transform customer experience into a competitive advantage.

We provide tools to help you keep track of, comprehend, and shape the environment you operate in. By equipping public relations, communications, and marketing teams with a user-friendly all-in-one product suite, fueled by AI-powered insights, we enable them to excel. In a fast-paced, always-connected world, the responsibilities of a marketer are never truly complete; that's why our range of products is specifically designed to assist you in maintaining control over your digital strategy and evaluating marketing effectiveness. Our comprehensive suite addresses the challenges that contemporary PR, communications, and marketing specialists encounter. With insights and workflows strategically crafted to enhance your social media and digital marketing initiatives, you gain a competitive edge. Enjoy the benefits of a versatile solution that enables you to track social media mentions that matter, allowing you to stay ahead of competitors. Moreover, with unlimited ad-hoc searches and no restrictions on volume across over 20 channels, including various social networks, your social listening abilities will be unparalleled. This holistic approach ensures that you are not only reactive but also proactive in your marketing endeavors.

Transform millions of genuine, unsolicited consumer reviews into unmatched insights for your marketplace. The O360 AI-driven insights platform converts the voice of customers into a competitive edge for brands. In today's digital landscape, where personal interactions with customers are rare and barriers to market entry are diminishing, businesses that have a deep understanding of their market and consumer dynamics will emerge victorious. Clients utilizing the O360 Insights Platform embark on a variety of initiatives aimed at boosting conversions, increasing sales, and enhancing operational efficiency. Here are some inspiring use cases to spark your creativity. O360 serves as a crucial asset for organizations across various sectors including CPG, retail, financial services, automotive, travel, and fashion, enabling them to surpass rivals in a multifaceted digital environment by fostering a more profound comprehension of consumer behavior and market trends. Explore our case studies to discover further insights and applications. Additionally, leveraging O360 can significantly enhance strategic decision-making, leading to sustained growth and a stronger market position.

Regain authority over your digital advertising efforts by implementing programmatic ad campaigns of any size using our comprehensive digital advertising platform. Identify the most effective targeting strategy tailored to your campaign objectives. Experience straightforward campaign setup alongside personalized assistance. Effortlessly oversee and refine numerous advertisers and programmatic ad initiatives, regardless of your specific goals. With our user-friendly and feature-rich software coupled with customer onboarding, you can efficiently plan and implement your campaigns. Initiate precisely-targeted campaigns utilizing custom audiences derived from both first and third-party data. Additionally, you have the ability to focus on specific geographic areas or tailor your approach based on website content and category classifications. Our platform provides innovative tools to deftly merge first and third-party data, resulting in custom audiences composed of your most valuable users, ensuring the best possible results. You can streamline your advertising process and significantly boost your campaign effectiveness with our advanced solutions.

Affinio is a pioneering company in the realm of Augmented Analytics that utilizes its proprietary graph technology to decode the countless connections inherent in vast datasets. By offering AI-driven segmentation and visualization tools, Affinio empowers business users worldwide to quickly uncover valuable insights that inform strategic decisions leading to success. In a landscape overflowing with information and an ever-increasing volume of data, many are creating data lakes, yet few are constructing effective means to navigate them. Affinio’s Analytics and Matchmaker solutions are conveniently accessible through the Snowflake Data Marketplace. Users can execute Affinio’s graph analytics on their own internal first-party PII data by leveraging Snowflake’s technology, enabling anyone—regardless of their technical expertise—to query their data efficiently, with responses generated in mere seconds instead of days. Additionally, users can explore the intersections between their customer information and that of other businesses, providing them the opportunity to collaborate in a data clean room environment. This capability not only enhances data utilization but also fosters strategic partnerships that can lead to mutual growth.

Lexer is the Customer Data & Experience Platform helping brands like Quiksilver, Igloo, Nine West, Rip Curl, Supergoop!, and more drive incremental sales from improved customer engagement. As the only CDP built specifically for retail, Lexer combines your customer data from any system into a single view of the customer and enriches it with predictive analytics, third-party data, and custom surveys. As your all-in-one hub for marketing, ecommerce, retail, and service, Lexer enables every team to independently gain customer insights, segment audiences, orchestrate personalized campaigns, improve service, and measure performance against key metrics and business KPIs. With a level of care and commitment unique in the SaaS industry, our Success team helps customers develop the technical know-how, process efficiencies, and transformational mindset they need to maximize Lexer’s value. Lexer has: > Driven 15x higher campaign revenue than benchmarks [Rip Curl] > Delivered 600% ROI for total campaign performance [Wondercide] > Decreased acquisition costs by 50% [Black Diamond] > Increased revenue from paid channels by 5x [Brand Collective] > Improved email engagement up to 270% [Harris Scarfe]

Isentia empowers clients to make informed decisions by providing a cutting-edge media intelligence and insights solution that assists high-performing communication teams in navigating global conversations. With Isentia, you can effortlessly monitor significant coverage, discussions, and feedback through a comprehensive array of services crafted for efficiency and depth. By improving your strategic communication efforts, being prepared for crises, and managing your reputation, you can effectively track essential messages, trending issues, and audience sentiments across various platforms with user-friendly data. Stay ahead of the game with instant alerts and real-time analytics that not only identify trends but also enable proactive measures to enhance your organization's reputation, ensuring you are always in the know and ready to respond. Ultimately, Isentia transforms the way organizations engage with media, fostering a more informed and responsive approach to communication.

Enhance your competitive advantage by leveraging agile consumer insights. Our advanced platform caters specifically to innovative brands, enabling them to thrive in today's market. Kantar Marketplace serves as an automated market research solution tailored for insights experts, marketing professionals, and agencies eager to experiment, learn, and accelerate their progress. This unique platform stands out as the only market research tool with independently validated capabilities that accurately forecast sales and brand expansion. Quickly obtain answers to your critical inquiries through proven automated research solutions crafted to meet the highest quality standards. Select from a comprehensive range of modular offerings, including surveys, reports, and data, allowing you to conduct your own market research or leverage Kantar’s specialized services. Gain access to global insights with solutions available in 70 countries, continually expanding to meet client needs. With dedicated local support and account management, rest assured knowing you have assistance whenever needed. As the world’s foremost data, insights, and consulting company, Kantar is committed to helping clients understand consumer behavior and drive growth effectively. Our expertise empowers brands to navigate the complexities of the market landscape with confidence and clarity.