Our live chat tools allow you to provide great customer service for multiple agents. Our APIs allow you to integrate with our chat, CRM, and social media tools. To maximize your results, choose from 100% bots, 100% live chat, or a hybrid model. Our AI engine uses Natural Language Processing (NLP). It helps us understand the intentions of users in common business contexts. Our engine can handle text and voice messaging, and can be supplemented with third-party AI tools. Our AI uses cognitive models and machine learning. The platform is robust and allows you to customize your bot behaviors. The Botmaker API allows you to integrate your preferred platforms for one or more functions, such as CRM, live chats, reporting, specific AI processing and pipeline management. We can help you create and integrate custom projects.