Find and compare the best Artificial Intelligence software for Smart IVR in 2025
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Use the comparison tool below to compare the top Artificial Intelligence software for Smart IVR on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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Dialogflow
Google
218 RatingsDialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers. -
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Amazon Polly
Amazon
Amazon Polly turns text into speech. This allows you to create apps that talk and create new types of speech-enabled products. The Text-to-Speech service (TTS) by Polly uses advanced deep learning technology to synthesize natural sounding human voice. You can create speech-enabled apps that work in many countries using dozens of realistic voices from a wide range of languages. Amazon Polly also offers Standard TTS voices. However, Neural Text-to Speech (NTTS), voices are available that offer advanced speech quality improvements through a machine learning approach. The Neural TTS technology of Polly also supports two styles of speaking that will allow you to better match your application's delivery style to the speaker: a Newscaster reading style, which is best suited for news narration use cases; and a Conversational speaking style, which is ideal to facilitate two-way communication such as telephony applications. -
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Azure Text to Speech
Microsoft
Your apps will come to life with natural-sounding voices You can choose from over 110 voices and 45 languages to create apps and services that sound natural. You can differentiate your brand by using a custom voice and have access to voices with different emotional tones and speaking styles to suit your use case. All in your preferred programming language. Lifelike speech: Allow fluid, natural-sounding speech that is consistent with human voice patterns and intonation. Customizable voices: Your brand's voice should be unique. -
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Amazon Lex
Amazon
Amazon Lex allows you to create conversational interfaces in any application by using voice and text. Amazon Lex offers advanced deep learning functions such as automatic speech recognition (ASR), which converts speech to text, or natural language understanding (NLU), which recognizes the intent of the text. This allows you to create applications that are engaging and have lifelike conversations. Amazon Lex gives developers the same deep learning technology that powers Amazon Alexa. This allows them to quickly and easily create sophisticated, natural-language, conversational bots ("chatbots") with ease. Amazon Lex allows you to create bots that increase productivity in the contact center, automate simple tasks and improve operational efficiency across the enterprise. Amazon Lex is a fully managed service that scales automatically so you don’t have to worry about infrastructure management.
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