Find and compare the best Artificial Intelligence software for Smart IVR in 2025
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Use the comparison tool below to compare the top Artificial Intelligence software for Smart IVR on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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Dialogflow
Google
4 RatingsDialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers. -
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Amazon Lex
Amazon
Amazon Lex is a service designed for creating conversational interfaces in various applications through both voice and text input. It incorporates advanced deep learning technologies, such as automatic speech recognition (ASR) for transforming spoken words into text, along with natural language understanding (NLU) that discerns the intended meaning behind the text, facilitating the development of applications that offer immersive user experiences and realistic conversational exchanges. By utilizing the same deep learning capabilities that power Amazon Alexa, Amazon Lex empowers developers to efficiently craft complex, natural language-based chatbots. With its capabilities, you can design bots that enhance productivity in contact centers, streamline straightforward tasks, and promote operational efficiency throughout the organization. Furthermore, as a fully managed service, Amazon Lex automatically scales to meet demand, freeing you from the complexities of infrastructure management and allowing you to focus on innovation. This seamless integration of capabilities makes Amazon Lex an attractive option for developers looking to enhance user interaction. -
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Amazon Polly
Amazon
Amazon Polly is a service designed to convert written text into realistic speech, enabling the development of applications that can communicate vocally and fostering the creation of innovative speech-enabled products. Utilizing state-of-the-art deep learning technologies, Polly's Text-to-Speech (TTS) service produces natural-sounding human voices. With a variety of lifelike voices available in numerous languages, developers can create speech-enabled applications that are functional in diverse global markets. Beyond the Standard TTS voices, Amazon Polly also provides Neural Text-to-Speech (NTTS) voices, which enhance speech quality significantly through a novel machine learning technique. In addition, Polly's Neural TTS supports two distinct speaking styles: a Newscaster style designed for news narration and a Conversational style that is perfect for interactive communication scenarios such as telephony. This flexibility allows developers to tailor the auditory experience to fit their specific application needs. -
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Azure Text to Speech
Microsoft
Create applications and services that communicate in a more human-like manner. Set your brand apart with a tailored and authentic voice generator, offering a range of vocal styles and emotional expressions to suit your specific needs, whether for text-to-speech tools or customer support bots. Achieve seamless and natural-sounding speech that closely mirrors the nuances of human conversation. You can easily customize the voice output to best fit your requirements by modifying aspects such as speed, tone, clarity, and pauses. Reach diverse audiences globally with an extensive selection of 400 neural voices available in 140 different languages and dialects. Transform your applications, from text readers to voice-activated assistants, with captivating and lifelike vocal performances. Neural Text to Speech encompasses multiple speaking styles, including newscasting, customer support interactions, as well as varying tones such as shouting, whispering, and emotional expressions such as happiness and sadness, to further enhance user experience. This versatility ensures that every interaction feels personalized and engaging.
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