Find and compare the best Artificial Intelligence software for Dynamics 365 Customer Service in 2026
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Use the comparison tool below to compare the top Artificial Intelligence software for Dynamics 365 Customer Service on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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Rayven
$0 43 RatingsMost organisations already have the data. The problem is it sits in disconnected systems - ERPs, databases, SCADA, IoT devices, files, and APIs - and nobody has built the layer that ties it all together in real-time. AI makes this worse. Models need clean, integrated, multi-source data to work. Most data environments are not ready. 95% of AI projects never reach production. Rayven builds that layer. It connects IT, OT, IoT, cloud systems, files, data streams, APIs, and proprietary protocols into a single managed data platform - then executes automation, AI models + agentic AI directly on live data. Five unified layers: integration (600+ connectors, bidirectional, real-time), data (processing, storage, AI-ready structuring), execution (automation, AI models, and agentic AI), presentation (custom apps, dashboards, and conversational interfaces), and security, governance + hosting (role-based access, audit trails, and data residency - built in as standard). What gets built on top: custom software, AI agents, predictive analytics, field applications, workflow automations, dashboards, and portals - all from one platform with no external tooling required. Serves businesses from growth-stage to enterprise across 24+ industries globally. Delivery: DIY, Done-For-You (fixed scope, fixed price, two to 12 weeks) + Hybrid. More than 600 pre-built connectors. Ten native AI capabilities. More than 240 deployments live. Rated 5/5 across more than 140 independent reviews. -
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Microsoft Dynamics 365 Contact Center
Microsoft
$110/month Microsoft Dynamics 365 Contact Center serves as a comprehensive cloud-based solution for customer service, combining customer engagement, communication, and analytics into a single platform. This system enables businesses to handle customer interactions through various channels, such as voice, chat, email, and social media, thereby delivering a cohesive omnichannel experience. By leveraging AI and automation, the platform boosts agent efficiency through functionalities like sentiment analysis, real-time insights, and guided workflows. Additionally, it seamlessly integrates with other Microsoft products, including Teams and Power BI, to support collaboration and data-driven decision-making. Organizations benefit from customizable dashboards and analytics that allow them to track key performance indicators (KPIs) and refine their customer service approaches. Microsoft Dynamics 365 Contact Center is particularly well-suited for businesses aiming to elevate customer satisfaction and enhance operational efficiency. Ultimately, this robust solution not only improves service delivery but also empowers organizations to adapt to evolving customer needs.
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