Best AR Remote Collaboration Software for Microsoft 365

At SightCall, we believe the more you see, the better you serve. See more, solve faster, serve better. SightCall enables you to deliver instant service through enriched video so you can guarantee remarkable customer experiences every time. SightCall enables your agents and technicians to solve customer problems faster through remote, guided interaction. By sharing live video enriched with augmented content, you can ensure remarkable customer experiences every time. Trust a platform built on a secure global network that works when and where you need it.

A unified platform can be deployed to enhance your organization's visual knowledge and automate tasks over time. TechSee's platform provides a single view of customer issues across an organization. This allows for warm transfer between channels and leverages visual data to enable AI-powered automation. The platform has been proven to work with large departments and tens to thousands of reps. It can also support technicians, agents, and end users in new locations without affecting availability or performance. The platform uses visual data to automate processes with Computer Vision AI. This includes real-time decision support for agents as well as self-service for customers. The organization has access to the full history of each customer's visual session. This allows them to understand the context of each contact. This information can be used to support internal collaboration and is compliant with privacy policies.

Campfire is an innovative startup dedicated to enhancing collaboration through holographic technology tailored for design and engineering processes. Spearheaded by experts who have shaped some of the most recognized augmented reality platforms, Campfire introduces a cutting-edge suite of devices and applications that facilitate seamless teamwork on 3D models as though utilizing a shared holographic projector. This groundbreaking solution significantly elevates visual performance, user-friendliness, and workflow integration compared to existing AR/VR options, underpinned by a robust portfolio of over 60 patents. Leading companies, such as frog design, are already implementing Campfire, with plans for commercial launch set for this upcoming Fall. Setup requires no WiFi or Bluetooth; simply attach the device and power it on to access the Campfire application. Users can easily manipulate and examine 3D models using a variety of tools that are intuitive enough to master within moments, while text input is simplified, and the touchscreen offers greater precision than traditional hand or arm gestures. As the technology continues to evolve, Campfire aims to redefine how teams interact with digital content across various industries.