Best Application Development Software for Salesforce Service Cloud

Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in. No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers. Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more

Your operations can be transformed by delivering workflows and real-time visibility so that your teams can keep up with the pace of change. To drive deeper insight and automation across complex systems and processes, extend and connect data, processes and workflows. Rapidly adapt your operations to meet new opportunities and to address potential risks. You can tailor workflows to meet the changing needs of your employees. In days, not weeks, create new workflows that respond to new challenges and support new ways to work. Connect, govern, and continuously improve an ecosystem of digital solutions that you can use to secure your most important data and processes. Transform how your data is used, and empower your employees to provide real-time insights using one unified platform. Unlock the potential of your team. Quickbase is now available.

For decades CCMS and content authoring solutions have been lagging behind in the fast-paced world of cloud technology. We’re changing that. Paligo was founded by people with many years of experience in the field of technical documentation. We’re using that experience to build the modern web platform that we would have wanted to use ourselves. Our goal is to make structured authoring more accessible to a wider audience by simplifying and demystifying the process. This is achieved through our intuitive and user-friendly CCMS, which is both powerful and robust, enabling our customers to easily author, manage, translate, and publish multichannel content.

Shelf is a secure central content library that can be used by your entire team. Shelf is a knowledge platform that offers the best search capabilities. Shelf is a knowledge base platform that helps teams become more productive and efficient through powerful search and document tag features, file sync, share, content analytics and many other features.

Use the language you already love to prototype ideas quickly, develop production-ready communications applications, and run serverless applications on one API-powered platform. Twilio is a single fully-programmable platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Consult our community of over 9 million developers for guidance and inspiration on your next project. Sign up and start building today.

Nintex Process Platform is used by enterprise organizations all over the world to automate, manage and optimize their business process. Nintex Process Platform features include process mapping, workflow automation and document generation. It also includes mobile apps, process intelligence, forms and forms generation, and forms. All of this is done with a drag and drop designer. Nintex Workflow Cloud, the latest version of Nintex Workflow Cloud, accelerates your organization's journey towards digital transformation. Put The Power of Process™ in the hands of your ops and IT professionals, process analysts, business analysts, power users, and more. Digitize forms, workflows and more. The Nintex Process Platform provides the most comprehensive platform for automation and process management. Nintex makes it easy to automate and optimize business processes.

With industry-leading IBM API Connect, you can expertly secure and manage all aspects of your API ecosystem across multiple cloud platforms. This includes boosting socialization efforts and monetization efforts. IBM API Connect®, a complete, intuitive, and scalable API platform, allows you to create, securely expose and manage APIs across multiple clouds. This allows you and your customers to power digital applications and encourage innovation. IBM API Connect can also be used with other capabilities as an IBM Cloud Pak®, which can help you reach your application modernization goals in your journey to the cloud. IBM API Connect security is built using the advanced IBM(r] DataPower(r] Gateway. It comes with a single, signed and encrypted gateway that greatly reduces the risk of cybersecurity incidents. IBM API Connect has 22% market share, more than any competitor1.1 It's a trusted API solution that manages and protects services and data across multiple cloud environments.

Cyclr (embedded IPaaS) is an embedded integration toolkit that allows you to create, manage and publish white-labeled integrations directly into your SaaS app. We make it easy to deliver your users' integration requirements with a visual, low-code integration builder and flexible deployment options.

Cloud Elements is an API integration platform that connects software as a Service (SaaS), digital enterprises and the applications used by their customers or partners. Cloud Elements offers 115+ pre-built integrations that allow users to quickly build client-facing connections to internal solutions through powerful API integration. Cloud Elements offers formula management, resource management and element-builder functionalities. It also provides a repository of integrations that can be grouped by type of service, such as accounting, finance and customer relationship management.

Swiftype Site Search provides businesses and their customers a fast and flexible site search experience. Swiftype Site Search allows businesses to add a search function to their website. This will allow customers, readers, and followers to find highly relevant results. The solution can be tailored to meet the specific needs of a business, whether it's an online shop looking to increase conversion rates, or an online publication looking to boost engagement.

Dell Boomi AtomSphere makes it easy to integrate all of your business applications. Dell Boomi AtomSphere is a single-instance, multitenant integration platform as an service (iPaaS). It gives enterprises and their teams full access to all capabilities that speed up integrations. Boomi AtomSphere's enterprise-grade performance and visual interface can guarantee scalability, high availability, and support for all your app integration requirements.

Salesforce®-Jira® Connector. Integrate standard and customized Salesforce objects with Jira for cross-functional collaboration to deliver a superior customer experience. Accelerating Marketing Automation. To maximize ROMI, transform your Marketing Automation Platform. What do we do? Data Science We specialize in next-generation business analytics to assist you with better decision making Web Development Developing responsive web assets that drive maximum business value. Design. Design. Marketing. Streamlining your marketing efforts to become a revenue generator in an agile, offshore model. CRM. CRM optimization to foster new customer relationships. Communities. Transforming how you interact with customers, prospects, partners, employees, and employees. Select Grazitti as Your Trusted Partner Agile Delivery. Our developers, quality analysts, and designers

Connect and centralize data. Transform your data landscape into a flexible powerhouse. Data Virtuality is a data integration platform that allows for instant data access, data centralization, and data governance. Logical Data Warehouse combines materialization and virtualization to provide the best performance. For high data quality, governance, and speed-to-market, create your single source data truth by adding a virtual layer to your existing data environment. Hosted on-premises or in the cloud. Data Virtuality offers three modules: Pipes Professional, Pipes Professional, or Logical Data Warehouse. You can cut down on development time up to 80% Access any data in seconds and automate data workflows with SQL. Rapid BI Prototyping allows for a significantly faster time to market. Data quality is essential for consistent, accurate, and complete data. Metadata repositories can be used to improve master data management.

Customer Interaction Management platform using symbolic Ai. Maximize self-service rates. Increase customer satisfaction and brand loyalty Understands the meaning of every word. Inbenta can understand all the different ways users ask for the same thing. Rapid time-to market (days, not months) + high performance AI out-of the-box Patented NLP technology that uses Meaning-Text Theory + is highly conversational. Uses your existing knowledge, products, and content. Native support available in over 30 languages. Web, mobile, social, SMS, etc. Open APIs and SDKs that can easily be extended to suit your needs. Inbenta is trusted by many companies. Use our AI platform to manage common business use cases and other unique situations. Uses your existing knowledge, products, and content. Integrate, import, or manually add to Inbenta. You can create decision trees with our visual drag-and drop editor.

Fullstory is a platform for behavioral data that reveals the hidden story behind consumer behavior. Fullstory allows product, engineering and data teams to connect sentiments signals with other data sources in order to design the next best actions. Fullstory provides deeper and more immediate actionable insights than conventional web and product analyses that can only surface what is happening but not why. It is the only behavioral data platforms that provide the context needed to create in-the moment experiences that drive revenue. Fullstory's behavioral analytics is ready for AI. It uses first-party data that has been automatically captured, indexed and semantically structured. No longer do enterprises waste hours and resources on data analysis.

Everything you need to make your customers your greatest growth engine. Gainsight Customer Cloud combines all the technology necessary to make sure your customers adopt your products and reach their goals with your company. You can orchestrate every aspect of the customer journey and deliver great results at scale. To deliver exceptional user experiences, combine deep SaaS product analytics and personalized in-app interactions. To ensure a great customer experience, capture feedback, close the loop with respondents, discover insights, and make it happen. Open platform that acts as a central hub to customer data systems and provides actionable insight to all employees to make better decisions for the customer. Whitespace analysis, cross-sell playbooks and simplified renewals can all help to increase revenue.

Truto was designed from the start to be declarative. You can customize and add new Integrations and Unified APIs that we offer. Play around with the product before you plug in your real account. We provide sandboxes for all integrations we support. Hand-crafted SDKs are our preferred method of delivering the best developer experience. We know how frustrating it can be when APIs and documentation are different. Truto allows you to store data in the region of your choosing. Push data directly from third-party APIs into your database. Truto also supports vector databases. Self-hosting options ensure that data never leaves your virtual private cloud. Control access to team members with advanced user management.

Cobalt helps engineering and product teams build native integrations. They can deploy them in days and maintain them from a single place, all without having to start at the beginning. Manage your product integration lifecycle from beginning to end with one platform. Say "yes" for any integrations with third-party apps. With the help of AI agents, you can build connectors on our embedded platform in less than 10 min. Define integration logic to pull and push data with other orchestration builders. With our embedded iPaaS, you can control what your customers configure. You can see exactly what has happened. Automated and customizable security features will protect your customers, data and reputation. Cobalt can be used to build any integration scenario you can imagine. Integrate apps with confidence without having to worry about retries, throttling, or backoffs. Receive real-time notifications when something goes wrong to provide a great customer experience.

Facilitate self-service and personalized content at key points along the customer journey. Transform technical content that you already have into a great self-service experience. Customers need personalized, relevant, and easy-to find answers in your documentation portal, community or support site. Remote workers can benefit from real-time guidance that analyses each case and recommends relevant technical content. Enhance your product's value and customer experience by understanding where friction is occurring and how customers interact with your content. Zoomin seamlessly integrates with many of the most popular platforms and tools, providing a scalable solution that provides your customers with the answers they need, without requiring you to change your workflow.

Rally is an enterprise-class platform designed for scaling agile development practices. Enterprise agility will power your organization. Your development work must be aligned to your company's most important business goals in order to make better and faster decisions. To steer your business towards a results-oriented culture, align daily work with strategy and use data. Rally is a central hub that allows teams to plan, prioritize, and track work in a synchronized manner. Teams can visualize their work using lists, boards, timeline views, or boards. They can also understand how their daily work aligns with the larger business goals. Are you struggling to manage dependencies across multiple delivery groups or teams? Rally allows you to see a complete roll-up of progress, dependencies and plan health. This will allow groups and teams to make deliberate decisions and remain ruthlessly focused upon value.

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