Best AI Voice Agents for Elation Health

When patients call an independent practice, they too often hit hold music, voicemail, or a front desk that's already three calls behind. Talkie.ai fixes that. It's an AI receptionist that picks up every call, day or night, and actually resolves what the patient needs rather than just taking a message. A patient can book or move an appointment, request a refill, ask a common question, or complete new-patient intake—and Talkie sees it through, writing the outcome straight into the chart. New callers get a chart created from scratch, so they can schedule their first visit on the same call. After hours, it covers the phones, replaces voicemail, and escalates true emergencies to on-call providers. Non-English speakers are served in Spanish and 50+ other languages. What sets Talkie apart is how it connects to your records. Rather than bolting on through a third-party connector, Talkie builds each EHR integration directly with the vendor—athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—so appointments, patient cases, and charts land in real time inside the system your team already uses. Talkie is an approved Privia Health vendor, SOC 2 Type II certified, and HIPAA-compliant.

Assort Health is an innovative AI platform designed specifically for healthcare providers, adept at managing both incoming and outgoing patient communications through voice, text, and web channels, achieving a remarkable resolution rate of up to 90%. This platform operates continuously throughout the year in various languages and efficiently handles tasks such as scheduling appointments, rescheduling, cancellations, confirmations, addressing provider inquiries, responding to frequently asked questions, obtaining lab results, processing prescription refills, managing billing questions, and sending reminders or follow-ups. Furthermore, it intelligently directs interactions to human representatives when necessary, generates pre-visit notes customized for provider needs, and facilitates outbound outreach initiatives such as waitlist management and re-engagement through voice, SMS, or email. Assort Health seamlessly integrates with existing electronic health record (EHR) and practice management systems, including widely used platforms like Cerner, Epic, AthenaHealth, AdvancedMD, and eClinicalWorks. With a foundation of over 1.1 million workflows fine-tuned from countless patient interactions, Assort Health sets a new standard for patient engagement in the healthcare sector. Its ability to streamline operations while enhancing patient experiences positions it as a vital tool for modern healthcare practices.