Best AI Customer Service Software for Linear

Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in. No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers. Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

A neural engine that is lightning fast for next-generation software development and customer support. Bring the power of LLMs to rebuild your relationship. The auto route, collaboration, and triage are used to solve customer problems in real time. Modern AI can elevate your support team and help you deflect customer questions. Connect your development teams to the impact of their sprints. Get feedback on product improvements and triage customer signals. One shared view for software development and customer support. Live chat, support tickets, and engineering issues all on one platform. Custom objects, views and more allow you to personalize your experience. Extend your experience using APIs and Webhooks. Automate your own workflows, test them, deploy them, and then publish them. Map your work, customers and product data into one system. Modern stack with cloud-native scaling for millions of users. Text, audio and video in real-time and consumer grade. Enterprise-grade compliance and security.

Lindy, an AI-powered assistant, is designed to streamline professional tasks. It integrates seamlessly with numerous applications including Gmail, Zoom and Twilio. It allows users to automate workflows, such as email management and customer support, scheduling and CRM data entry. Lindy's intuitive interface allows users to create AI agents within minutes, automating complex processes without coding expertise. Lindy also offers templates that can be customized to meet specific needs. For example, it is able to convert real-time interactions between clinicians and patients into accurate, comprehensive notes. Lindy allows professionals to focus on the most important aspects of their job, while ensuring that routine tasks are handled efficiently.

Support requests can be handled where your team and users are most comfortable. Let your teams work wherever they feel most comfortable. Torvalds tracks In-App/Email/Slack/Discord and forums to centralize knowledge while allowing your team to interact where your customers are, without having to switch between apps. Torvalds AI Assist allows you to tweak AI generated answers, and keeps your supporters at the wheel. Your team can edit and review responses before sending them to your customers, or Torvalds will auto-answer. Streamline collaboration between your technical support, engineering, and customer success teams by keeping chat-based and ticket-based support in sync. Torvalds triages your issues for you with its shared omnichannel inbox, so that you don't miss a beat. The bi-directional sync makes sure that conversations don't get lost in the app, Discord or Slack, Github, or your team's favorite ticketing system like Zendesk.

Ducky uses tools like Slack, Notion, & Jira, to help support agents find and respond to the right information in seconds. Ducky uses AI to search internal knowledge sources like Slack Notion Jira Google Drive Confluence Airtable Airtable Google Drive Jira Jira Jira Jira Jira Jira Jira Jira Jira Jira Jiri Jira Jira Jira Jira Jira Jira Jira Jira Jira Jirra Jira Jira Jira Jira Jira Jira Jir Ducky creates responses in your brand's voice to answer customer questions. This ensures personalized and consistent communication with every customer. Connect to any knowledge base or support platform. You have incredible support agents. Ducky helps them work faster and more efficiently. Support agents are vital to your business. Ducky automates AI to help customer support teams be at their best. Ducky helps them to find answers faster, while reducing frustration. Ducky helps your agents help customers more accurately, leaving them as happy as a duck on water.

Beam AI, a leading platform that specializes in agentic automation, allows businesses to deploy self learning AI agents which streamline operations and reduce cost. Beam AI agents are used by Fortune 500 companies as well as startups. They deliver precise, efficient task automatization comparable to human performance. They operate continuously to minimize mistakes and enhance productivity. The platform provides a variety of pre-trained AI agents that are tailored to various workflows including customer service, email categorization and appointment management. Beam AI also offers tools for creating and customizing AI-based agents to meet unique organizational needs. These agents can be integrated seamlessly with existing systems, optimizing workflows and driving business efficiency.