Best AI Customer Service Software for Discord

AI assistant for customer-facing departments. Sapling works with messaging platforms and CRMs to assist agents in creating personalized responses. Managers can gain conversational insights that will help them coach and prepare their teams. Sapling offers functionality for autocomplete, spelling, grammar checking, as well as snippets/canned message/text expander. All services can be hosted on-premise or in the cloud to meet security and privacy requirements. The Grammar and Spelling APIs allow Sapling's language models to be integrated into custom applications and use-cases. Sapling Suggest pulls relevant answers from a team knowledge database and allows agents to respond faster to customer inquiries by clicking on the desired response. Instead of giving brittle, decision tree-based chatbots, empower agents.

In just 2 minutes, turn your knowledge base into AI chat. You will need to provide links to your knowledgebase. That's it! You are now ready! Fini allows you to have an AI agent available 24/7, ready to answer customers' questions. All without the need for code, Intercom, Search and Slack can be integrated with Discord, Search, Slack, Slack, and Slack. Interactive chat that you can manage 24/7, using your knowledge base. This will help you engage and retain more users. You can easily add a link from your knowledge base to get an interactive Q&A chat. Your customers will get instant answers 24/7 for all their questions. This creates a magical experience that makes them happy. Fini AI allows you to customize every aspect of your personal agent, from tone to character to the questions you want it answer. Customers are automatically routed to a human when they don't know the answer or for pre-configured topics.

A neural engine that is lightning fast for next-generation software development and customer support. Bring the power of LLMs to rebuild your relationship. The auto route, collaboration, and triage are used to solve customer problems in real time. Modern AI can elevate your support team and help you deflect customer questions. Connect your development teams to the impact of their sprints. Get feedback on product improvements and triage customer signals. One shared view for software development and customer support. Live chat, support tickets, and engineering issues all on one platform. Custom objects, views and more allow you to personalize your experience. Extend your experience using APIs and Webhooks. Automate your own workflows, test them, deploy them, and then publish them. Map your work, customers and product data into one system. Modern stack with cloud-native scaling for millions of users. Text, audio and video in real-time and consumer grade. Enterprise-grade compliance and security.

Your knowledge base can be transformed into a ChatGPT-like context aware bot. Upload your docs: technical documentation, educational program materials, product/services description, etc. You can create a bot in minutes using your favorite app. ChatGPT/AI-generated answers to questions about relevant materials. Free plan for up to 3 bots. 1K requests, 10K tokens and a 10Mb dataset. IngestAI allows you to quickly create and deploy ChatGPT-like chatbots that answer questions based on knowledge-based (technical documentation or educational program content, company knowledge, etc.). OpenAI will generate relevant and accurate answers about your product if you upload your knowledge base to IngestAI. Our new users are encouraged to spend just 2 minutes creating their first bot on Telegram.

Give your team AI superpowers to increase support volume instead of increasing staff. Markprompt is integrated into all touchpoints in the agent journey and customer journey. Integrate customer support into your product across all touchpoints. You can integrate customer support into the user experience using our REST APIs and JavaScript libraries. Give your customer service team the tools to automate the mundane so they can focus their efforts on what really matters: delighting the customers. Configure the behavior, design, and instructions of your chatbots, and test them in a play environment before deployment. Learn how customers and agents interact your AI apps in order to identify any gaps in your knowledge.

Support requests can be handled where your team and users are most comfortable. Let your teams work wherever they feel most comfortable. Torvalds tracks In-App/Email/Slack/Discord and forums to centralize knowledge while allowing your team to interact where your customers are, without having to switch between apps. Torvalds AI Assist allows you to tweak AI generated answers, and keeps your supporters at the wheel. Your team can edit and review responses before sending them to your customers, or Torvalds will auto-answer. Streamline collaboration between your technical support, engineering, and customer success teams by keeping chat-based and ticket-based support in sync. Torvalds triages your issues for you with its shared omnichannel inbox, so that you don't miss a beat. The bi-directional sync makes sure that conversations don't get lost in the app, Discord or Slack, Github, or your team's favorite ticketing system like Zendesk.

Turn your content into a copilot AI you can trust. Answer questions from users, sales, and support based on your own knowledge. Add Inkeep in less than 10 seconds to your website, app or community. Use our APIs for your own UX and copilot. Focus on new questions and save hundreds hours for your support team and engineering team. Our AI assistant offers rich citations and admits when it is wrong. It also stays on topic. Add useful links to your support channels, or create a ticket directly from the chat. Get insights into where users get stuck and what they ask for. We are also very concerned about the end-user experience, zero-effort onboarding and actionable reporting. Our product and team were built to deliver the best-in class experience. Content and product teams use insights to prioritize content and product improvements that address root causes of questions from users.

Gleen AI is a generative AI/ML that works with GPT-4 in order to maximize the accuracy of all generative AI answers. Your customers want action, not idle chatter. Gleen action chat bots can be configured in a way that they perform any action for your customer within the context of a generative AI conversation. Gleen AI can easily gather information from diverse sources, such as your help desk answers and community discussion boards. Gleen AI can be updated with just one click. Gleen AI crawls multiple sources of knowledge for your company in as little time as 2 hours. Gleen AI can be integrated with your help desk or deployed on your support channels. Gleen AI can be used to monitor consumer feedback, documentation inconsistencies, and update knowledge as the company grows. Use Gleen AI for greeting visitors, answering questions, and setting up appointments and demos.