Best AI Assistants of 2024

LivePerson's Conversational Cloud is a preferred choice for some of the most innovative brands in the world. Our AI-powered Conversational Cloud made it possible to have over a billion brand - consumer conversations. We make it easy to make purchases and ask questions in the same messaging channels that consumers use every day. LiveEngage now has the Conversational Cloud, an AI-powered command centre for consumer conversations. Intent Manager allows you to see the intentions of your customers in real-time, as well as how well they are being fulfilled and those that can easily be automated. Create chatbots powered by AI that can work with human experts to fulfill the needs of your customers at scale. Conversation Builder is a simple and intuitive interface that allows you to create automated conversation flows. Conversation Manager is a dynamic workspace that allows you to interact with consumers and manage conversations. It is available on both desktop and mobile.

Easy, yet powerful, omnichannel solutions that engage customers quickly and efficiently. Companies with thousands of agents can have great experiences. Two-person support teams can also be provided. One contact center platform allows you to communicate with customers. ChatrHub allows employees to communicate with customers via voice, chat, email, text, and social built on AI. It offers voice, chat and text as well as email and SMS. Easy-to-use IVR, chat, email, SMS and chat allow you to achieve your customer service goals. Your customers and agents will receive instantaneous answers. Give them the right answer the first time, every time. You can use templates to reply to common emails, SMSs, chats, and social messages. AI chat allows you to schedule appointments, generate leads, promote your business, and even set up appointments. You can connect to any of our APIs or create custom webhooks to give your customers and employees the information they need right away.

Kore's AI first virtual assistants streamline and automate the customer journey via voice and digital channels. They can respond to complex questions with high accuracy and deflect them. SmartAssist is an AI-first customer experience platform. It automates inbound calls and digital interactions to increase containment and improve Net Promoter Score (NPS). BankAssist is an intelligent virtual assistant that delivers personalized, conversational banking experiences across a variety of digital and voice channels. The Kore 'no code' platform and solutions combine an AI-first conversational interface with digital UI. The platform allows enterprises to design, build, test, deploy, and maintain AI-powered virtual assistants, process advisors, and digital apps in less than 30 days. Kore's vertical and horizontal solutions are highly customizable, domain-trained, and easily deployable on a variety of digital and voice channels.

Our platform is constantly evolving so you can gain knowledge from the best ecommerce companies around the world. Ecommerce businesses have a unique strategic advantage because of their customer service. A frictionless buyer journey is essential. It will cost you a lot. We live in an experience economy, where customers are the most important thing. Your customers can get personalized, multi-channel, multilingual customer service no matter where they are located or when they need it. DigitalGenius empowers you to make your customers' experience exceptional with quick and accurate responses. They'll feel like they're talking to a real person, regardless of whether it's about their order or product availability, the store location, or even sizing.

Leena AI is an AI-powered HR Assistant that provides instant responses to employee questions, improving employee experience. Leena AI can be accessed on multiple platforms and communication channels. Leena AI uses a standard platform UI to ensure minimal confusion and the best possible user experience. Leena AI allows multiple employees to communicate simultaneously. Leena AI eliminates the need to wait before asking a question or receiving an answer. Leena AI allows for personalized interactions with each employee. Leena AI uses the best security features to protect your data from prying eyes.

The world's most user-friendly, no-code, no fuss conversational AI platform. The boost.ai platform, powered by proprietary self-learning AI and equipped with an enterprise-ready feature list, is the easiest, most efficient, and most scaleable way for businesses to automate and streamline their internal business processes. Boost.ai combines deep learning and natural-language processing (NLP), with its proprietary automatic semantic interpretation (ASU), technology to interpret and respond directly to queries via a chatbot, Messenger, Skype, Messenger, or Slack. It provides a host of features, including a centralized information repository and authentication management, pre-defined template, language detection, conversational voice recorder, and more. With support for Microsoft Teams and Zendesk, Salesforce, and other analytics, gain insights into customer conversation data, quality rating, as well as other metrics, to optimize customer engagement.

With our intelligent automation platform, you can create your own eworkers to automate business processes from end to end. Techforce.ai's integrated technology allows IT and business teams to create AI-powered e-workers using our proprietary Low Code Conversational AI and Document Processing AI capabilities. Customers say Techforce.ai's integrated low-code AI/Automation suite, and its "As a Service" e-worker business options are significant value differentiators compared with other siloed automation tools that require expensive and time-consuming system integration efforts to achieve the same.

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

Humanize end-user experience with conversational intelligence User expectations are perpetually growing, but the resources to meet them are limited. The various challenges around delivering a world-class end-user experience include: • Limited availability of support resources • Complex systems and applications • Linguistic limitations & seamless omnichannel response • Matching End user experience • Rising cost of round-the-clock service support • Inconsistent response to user queries In DRYiCE Lucy, you have a conversational artificial intelligence (AI) platform and a digital colleague that makes multi-turn conversations and offers a superlative user experience

Yosh.AI has been officially recognized as a global Google Cloud Partner. After many successful international implementations of AI solutions, Yosh.AI was awarded a global partnership by Google. Yosh.AI's mission is to improve the communication between retailers, users and their customers through the use AI-powered Virtual Voice Assistants. This will allow them to provide a more enjoyable and seamless shopping experience. Brands can now seamlessly communicate with their users using innovative AI technology that supports both text and voice conversations. This allows for personalized, meaningful, and user-driven communications. Our mission is to enable e-commerce using AI solutions and drive sales and user engagement through an effortless fashion shopping experience that uses voice.

The role of artificial intelligence is growing in our daily lives as machine learning continues to improve. This is no longer a science fiction dream. Voice assistants are everywhere, from smartphones to cars to hi-fi systems to cars to our cars. It was only a matter time before these assistants could be used by companies for customer service support. Chatbots and voice assistants are revolutionizing customer service in all industries, from healthcare to tourism to financial. Chatbot technology is constantly evolving. While companies across all industries are using it to improve customer satisfaction and relieve staff from repetitive tasks and increase productivity, there are still challenges to overcome. These limitations must be understood by organizations using chatbot technology and voice assistants.

Your customers will be guided through a customized buying experience. Based on their answers, they will find the right product for them in just a few questions. You can access customer data, order history, inventory status, and other information right from your dashboard so you can create or modify orders without leaving the dashboard. You can use your customer data to create data-driven customer profiles, run personalized ads and recommend new products. Get detailed sales conversion data, automatic customer satisfaction reports, as well as real-time insight into your agent performance. Join hundreds of other businesses who have added MyAlice to simplify managing customer conversations across multiple channels.

A lot of touchpoints are required to find the right product. This can be a hassle for consumers, and costly for providers. Inability to provide sufficient search support to consumers can cost companies millions in lost revenue. A consumer can shop online for unlimited product options, but they don't have expert guidance or purchase guidance. Reduce your costs and reduce product returns. Your employees will be able to focus on the most important contacts if you pre-qualify your leads. Your customers will feel satisfied and trust you by helping them find the right product for them.

Forethought will automatically answer repetitive tickets to reduce agents' workload. Forethought uses sentiment analysis to accurately predict and tag incoming calls and reduces manual labor for your team. Customers shouldn't be left waiting in a line. Customers will be connected to the right agents if they are given the opportunity to think ahead. Allow customers to have incoming cases routed immediately and allow more agents to assist them. Forethought can identify and retrieve relevant tickets and articles for agents. Get a complete picture of how Forethought helps your support team. You can create dashboards and reports that you can share with your organization or team. Find the gaps in your knowledge documentation or support operations. Reduce first response time and average handling time to close cases quicker. You can instantly route and escalate tickets, matching customer problems with the right agent. Meet SupportGPT™: the World’s First Generative AI Platform for Customer Support. SupportGPT™ leverages Large Language Models—the same technology behind OpenAI’s ChatGPT—and fine-tunes them on your customers’ conversation history.

Automated service allows you to serve more customers. The AI bot handles all your SaaS business FAQs. Your customer service agents will have to work less. Increase the deflection rate on messaging channels. Agents can concentrate on complex issues and sales. Bot provides accurate answers to customers. When transferred to agents, there is no need to repeat. Conversational bot with NLU, intent detection and conversation. Enterprise grade with top SaaS templates. Automate all the tasks of your bot with one language. AI can suggest improvements to your training data. Use a ready-made URL to share your bot with colleagues. AlphaOS allows you to write custom code for bot actions. Bot authenticates users via your standard log-in.

Empower your contact centre agents with intelligent customer journey orchestration and conversational guidance. Our clients most-used features: Next Best Action - Make sure agents are recommending the right product or service to every customer, at the right moment in time. Intelligent Conversational Guidance - Guide each of your agents to create the best outcome for every customer and contact point. Behavioural Science - Use data-driven behavioural nudges inform agents not just what to say, but how to say it, to drive the ideal customer experience and desired outcome. Simple No-code Interface - Our platform is delivered using a powerful point-and-click interface, reducing the need for expensive specialist resources.

The Slang In App Voice Assistant is a multilingual overlay that you can add to your existing app. It allows your users to speak to it in multiple languages, and the app to speak back to them in the same. The VAaaS voice assistant dramatically simplifies the process of adding Voice Assistants to existing mobile and web apps. Low-code platform that allows you to add Slang In-App Voice Assistant to apps from specific domains that the Assistant supports. This hyper-flexible platform is programmable and can be used to support domains not supported by Slang. It can understand and respond in five languages, including mixed mode. Automatically converts everything to English so that both the frontend and backend of your app can remain in English. Slang's low-code approach makes it easy to integrate it into your app. Multiple platforms and frameworks supported. All with consistent integration models.

The customer success team's mission is to ensure that all Soul Machines digital people are successfully implemented and delivered for all customers worldwide. We work with our customers to develop and deploy innovative, human-like solutions. This allows us to redefine organizations and achieve key business outcomes. It also creates memorable, character-based experiences for some of the most recognizable brands in the world. Our customers' project managers are the central point of contact within the organization. They work with all stakeholders and internal teams to ensure that projects are completed successfully and KPIs are met. Our solution architects ensure that our platform integrates seamlessly with existing infrastructure and organizational processes. Our conversation engineers and designers create digital human characters and creative content for a new era in human-machine interaction.

Use AI Assistant to create leads through all channels. Push notifications immediately and forwarding leads to CRM upon capture Call when the lead is hot! Get Smart reports and analytics to understand your customers' interests. Our AI Assistant ensures that no lead goes unnoticed by using hyper-personalised conversations and nurturing every lead. Kenyt AI Assistant makes it easy to connect with prospects in real time, capture leads faster, and then hand them off to your sales team to help you generate more sales. You heard it! Our AI assistant provides all details (business phone number, email address, and website) that you would need about a prospect. Kenyt's AI Assistant provides deep analytics on customer preferences and seamlessly passes them off to your sales team to help drive faster conversions.

Meaningful consumer conversations, unique insights and conversions. I am a digital assistant for retail brands and do it all. SID's innovative AI solution stack for retail, which is driven by intelligence in every customer conversation, helps you not only sell more but also sell better and quicker. Unheard of in the industry, a digital shopping assistant that answers complex consumer questions and delivers effective solutions in a very short turnaround time. Our digital shopping assistant uses conversational data to identify consumer needs and generate business ideas. SID's digital shopping assistance, backed by verticalized retailer intelligence, answers all consumer questions in real time, resulting in lower call volumes.

Our Virtual Assistants have been trained in more than 50 tasks in-house and are available to help you with personal, business, and executive tasks. With our virtual social media assistants, you can set up your social accounts to go live and target your audience. Our virtual social media assistants can create engaging and relevant posts for you brand. Your virtual social media assistant will do keyword research online to help you decide what content to create. Schedule your content to maximize social media engagement. You can manage multiple social media profiles and engage with your audience on a variety of platforms. Our virtual social media assistants will keep you informed about the latest trends in your industry, and help you to create new social media posts and blog ideas. Wishup's virtual assistants monitor and optimize your social media metrics.

With a Full-Time Bottleneck Dedicated Distant Assistant you get an additional 12 hours every 4-weeks of audio/video editing, graphic design or web development/management. The Integrated Services Program (ISP), is designed to provide multiple levels of expertise to our clients. Your Dedicated Distant Assistant will submit these types of projects to our internal team of experts that have many years of experience in web development/management, graphic design and audio/video editing service on your behalf. Your designated distant assistant is trained to act as project manager to ensure that tasks move forward according to your instructions. This will save you the hassle of dealing with multiple vendors. This saves you time and money as you don't have to constantly retrain new employees.

Virtual assistants are appealing to many entrepreneurs. The demand for virtual assistants is on the rise due to the need to be efficient and convenient in a fast-paced world. Customers are increasingly looking for a local touch due to e-commerce's rise. It is easy to see why so many business owners are turning towards this amazing technology. Virtual assistants make it possible to delegate non-value-added tasks so you can concentrate on more valuable jobs such as sales and marketing. Virtual assistants can be used to outsource work in your area of expertise. They can also help you organize important information and assist with deadlines and details.

HCL Clara, an Intelligent Virtual Assistant from HCL Software, can understand human input and provide answers by tapping into a rich, specialized knowledge database. Clara allows users to interact directly with HCL Software products using natural language. It enables users to quickly learn about how to use and troubleshoot products. Clara provides a personalized, human-like experience that is personal and available round-the-clock to HCL Software product users. This helps to reduce the number of FAQ-type calls. Clara facilitates Semantic Search within product documentation to increase response rates. Clara saves IT staff time and frees up users. She manages how-to questions, handles the troubleshooting, and can be reached via voice command or text chat. Clara can access your knowledge, make recommendations, and complete tasks. Clara can retain the context of the conversation and identify intents more efficiently.

A true second brain for knowledge-based work. Orchard is an AI assistant that can converse with you and understand complex requests. Orchard Classic is still the best AI editor for text editing. Ask questions about your documents from wherever they are located. Neural search across all your documents + synthesis using AI = The best way to learn from your work. A text editor that can finish your sentences and suggest related ideas, based on your institutional knowledge. AI text editing is now contextually aware. Orchard should be your personal analyst, able to understand you and your work. Orchard will determine if and how it can use the information it has about you each time you submit a request. It's almost as if ChatGPT had cited sources that included resources relevant to your work. Orchard is able to break down complex tasks much more accurately than ChatGPT. Orchard creates a search engine that can find all your data. Orchard is being integrated with businesses.