Printer

Firmware Update Bricks HP Printers, Makes Them Unable To Use HP Cartridges (arstechnica.com) 72

An anonymous reader quotes a report from Ars Technica: HP, along with other printer brands, is infamous for issuing firmware updates that brick already-purchased printers that have tried to use third-party ink. In a new form of frustration, HP is now being accused of issuing a firmware update that broke customers' laser printers -- even though the devices are loaded with HP-brand toner. The firmware update in question is version 20250209, which HP issued on March 4 for its LaserJet MFP M232-M237 models. Per HP, the update includes "security updates," a "regulatory requirement update," "general improvements and bug fixes," and fixes for IPP Everywhere. Looking back to older updates' fixes and changes, which the new update includes, doesn't reveal anything out of the ordinary. The older updates mention things like "fixed print quality to ensure borders are not cropped for certain document types," and "improved firmware update and cartridge rejection experiences." But there's no mention of changes to how the printers use or read toner.

However, users have been reporting sudden problems using HP-brand toner in their M232-M237 series printers since their devices updated to 20250209. Users on HP's support forum say they see Error Code 11 and the hardware's toner light flashing when trying to print. Some said they've cleaned the contacts and reinstalled their toner but still can't print. "Insanely frustrating because it's my small business printer and just stopped working out of nowhere[,] and I even replaced the tone[r,] which was a $60 expense," a forum user wrote on March 8.
HP said in a statement: "We are aware of a firmware issue affecting a limited number of HP LaserJet 200 Series devices and our team is actively working on a solution. For assistance, affected customers can contact our support team at: https://support.hp.com." It's unclear how widespread the problems are.
Government

Public Documents Reveal How the Branches of the US Military Are Instructed To Harness Internet Culture To Advance Their Own Messaging (theoutline.com) 162

An anonymous reader shares a report: It's common practice for brands or government agencies to use social media marketing tactics -- such as recognizing internet holidays like #WorldEmojiDay, #NationalDogDay, or #HumpDay using emojis, or generally speaking in a more conversational, down-to-earth tone -- in order to spread their messaging and communicate with the public. However, the stakes behind military Twitter accounts are fundamentally different than that of, say, the Department of the Interior. These accounts aren't just encouraging people to go to national parks; they're propagandizing and idealizing military valor in order to normalize their actions, elicit acceptance from the public, and recruit new members. The report adds that the government organizations maintain social media handbooks to encourage curators to "create a voice and be authentic." In the recent months, many branches of the military have been criticized for insensitive tweets.
Games

Gen Con Indy 2005 In A Nutshell 225

Every year, the pilgrimage to Gen Con brings tabletop roleplayers, wargamers, boardgame enthusiasts, and LARPers together for four days of unbridled nerdery. Besides participating in games, some of which have been around for decades, there are always new releases and previews to tantalize the gaming public. Gen Con is the tabletop industry's version of E3, where the year ahead is laid out by the big names. Read on for a taste of what your Friendly Local Gaming Store will have to offer in the near future.

Slashdot Top Deals