The Almighty Buck

Experiences w/ Computer Service Contracting Entities? 21

dlur asks: "In an attempt to bring more revenue into my company's pockets (and then eventually mine), I've been trying to find more contract work. I've found quite a bit of stuff, and we've been an HP ASP for some time now, but I'm wondering what all you readers do for contracted service work? There's quite a few companies to contract with including Panda TPM, BancTec, PC SOS, Barrister, and many more. Which companies have you had the highest call volume come into you from? Which had the easiest time filling out their vast amounts of paper trails, or lack thereof? Which companies have you generally had the best experience working with? Are there any other outlets similar to these service contracts and warranty claim work for the big companies (Dell, HP/Compaq, IBM) that you're aware of that might be useful to the readers?"

PDD, Asperger, and Geek Syndrome? 97

brainWaves asks "Recently I found out I have some Pervasive Developmental Disorders, especially Asperger disorder or a 'PDD-Not Otherwise Specified' (PDD-NOS). Doing some research on the web pointed me to some Wired pages, like the Autism-Spectrum Quotient, or AQ (where I scored 35, average being about 16). At the end of the test, there is a link to a 6 pages article entitled The Geek Syndrome which basically discusses the Asperger Syndrome, relating it to geeks. The article is somewhat old, but in a recent news, autism in California has increased 100%. Do 'geeks' have a higher tendency toward conditions like PDD/Asperger? I saw a lot of me in the Wired article, and was wondering if others on Slashdot have the same problem in their life, or if they have been diagnosed with a PDD?" Note that Asperger Syndrome is not the same as ADHD but methods useful for coping with one may be useful in coping with the other. Also, please don't take an internet test seriously when attempting to diagnose any kind of mental instability. Instead, if you are worried about such results, share them with your family doctor.
Security

Getting Law Enforcement Action for a Large-Scale Hack? 721

HeelToe asks: "Two nights ago, I sat down to do a few chores with finance websites and check my mail. To check my mail, I use an ssh connection and read it via mutt. I had already hit Slashdot for my semi-hourly dose of content, but then noticed my ssh client complaining about a difference between its cached copy of the server key and the server key presented, so I started investigation. After figuring out what was going on, I contacted the tech support line for my service provider (Charter Communications) to no avail, as well as the FBI and NIPC, again, both to no avail. There are all these laws and all this hype about enforcing these computer crime laws - what must an end user do to get some enforcement done? Read on for more, much more..." Update: 06/21 19:13 GMT by C :As it turns out, the issue wasn't a hack at Charter but a particularly nasty form of Spyware. Stll, the question is valid, and some of the suggestions already given, have been real informative. Keep 'em coming!
Hardware

Caring, Feeding and Enhancing UPS Battery Systems? 50

cdn-programmer asks: "I've got a couple UPS's that are now about 5 years old. They are MGE EL4 units - rated at about 450VA /280W. These originally came with a battery rated for 2x6V - 7.2Ah I've found an inexpensive replacement battery: SBS60 rated at over 50Ah and I've done a little mod so the unit 'fit' together. I've also done as much reading as I can on float currents and ripple currents and so forth basically covering the care and feeding of your UPS battery system. People can find some good information in the SBS web site and the specific data sheets are here. Look under the SBS section for the manuals. If people find alternative batteries there seems to be some excellent tech specs here. Having read these it seems to me that there should be no reason that I cannot 'redesign' the UPS to give it a significantly increased power reserve. The load is the same... the only difference is that a larger battery is used so this means that the recharge times will potentially be much much longer. So what? We are not interested in cycling the battery. Indeed the power here is quite stable and we get very few outages per year."
Entertainment

What's Your (non-tech) Hobby? 407

Slipped_Disk asks: "Being the curious sort, I was wondering what the Slashdot crowd did while you're not reading Slashdot or doing any of the other geeky things we usually do. So tell me, what is your non-techie hobby? I'm defining non-techie as stuff you do when you're not using a computer, so 'I play videogames' doesn't qualify, but 'I build game consoles' does. I'm especially interested in distinctly non-electronic stuff (ie: film photography, building models, training sociopathic attack cats, etc.). I'm looking forward to some interesting topics, here!"
Education

From System Administrator to Developer? 81

ma11achy asks: "Recently, I have been looking at making a career change from Unix Systems Administrator to programming/software development. I have a CS degree recently obtained through distance education and have been working in the field of Unix Systems Admin for roughly seven years now (in my early thirties). I have reasonable knowledge of C, good knowledge of Perl and excellent knowledge of shell scripting. Is, is there anyone out there that has made the change and could they provide any insights into what it was like for them? Am I just barking up the wrong source tree?"
Businesses

Body Adornments and a Career? 174

termilitor asks: "I was thinking about decorating myself with a tatoo. The only argument that holds me back is whether this will affect my career of a mathematician / computer programmer negatively. I would like to ask readers of the Slashdot if they have such experiences, including other types of self decoration, like body piercings and dyeing hair." It's always important to look professional when in the work-environment. The big question, of course, is how many of you believe such things are mutually-exclusive. Wearing a tattoo is a non-issue with the right clothes, but what about piercings and hair coloring? Can a happy medium exist between self-expression and the professional environment?
Books

Open Source Text-Books in California? 32

ebusinessmedia1 asks: "The California Open Source Textbook Project (COSTP) was created a few years ago in an attempt to help California's educational bureaucracy understand the value of open-sourced, K-12 textbook development, and we are an official collaborator with Creative Commons. COSTP could, within 6-8 years, save California up to $400M+ per year in K-12 textbook costs. (in addition to 100's-of-millions more saved in other states). We're looking for further ideas on how we might push this forward, promote it through something like the Connexions Project http://cnx.rice.edu/ at Rice University, work with enlightened for-profits on an open-source K-12 textbook model, get a test piloted, or somehow get the project bumped up a notch, funded, etc. Ideas anyone?"
Hardware

Calculating the Mean Time Between Failures? 100

Blue Booger asks: "I was looking over some fibrechannel hard drives and noticed that the Mean Time Between Failures was rated at 1.2 million hours. I thought that was pretty high, and figured it up to be close to 137 YEARS!! I went to check some regular IDE drives just for comparison, and they were rated at 500,000 hours (57 years). Now, as I understand it, this is supposed to be the average time that you can expect the drive to last before failures. I rarely have an IDE drive last more than 4 years, and my record is 10 years, so what is the deal? BTW, that is 57 years running 24 hours a day...the MTBF is rated as power on time. Here you can find Western Digital's glossary that defines the term MTBF (pdf). Here you can find a spec sheet on one of their 20GB IDE drives. I checked, and Seagate also lists similar MTBFs. How the heck are they coming up with these numbers?"
Graphics

Increasing Video Detail Using Super-Resolution? 41

Cecil Esquivel asks: "I'm looking for ways to increase the quality of video by using super-resolution algorithms which use the visual information across multiple frames of video to increase the resolution of individual frames. I have found very little on the web that can do this effectively for the entire length of video. There is commercial software, VideoFOCUS, which produces hi-res stills from video, but doesn't seem to have a product for producing hi-res video from video. There is a thesis from Duke U. which is 6 years old, monochrome only and is mostly proof of concept.) Anybody out there have more information or is willing to help me develop some software that can do this? Darwin/Mac OS X solution that can work with QuickTime DV, preferred." Typically, super-resolution uses image samples generated from low-resolution and high-resolution samples of the same source, which is then converted into source independent information that can be used to increase detail for other low resolution sources. Has anyone seen programs that use super-resolution techniques for increasing the resolution of your typical digital video clip?
Technology

Experiences with Alternate Local Phone Companies? 346

chasmosis asks: "In the last few months, I've moved about 25 minutes outside of St. Louis and discovered that the local baby bell charges exorbitant rates (at least in my view). I've explored alternate local carriers like Sprint and others who have had uncompetitive prices, poor customer service records, or were unclear on things like 'specifically what exchanges can I call that are still considered local calls'. Right now I'm on SBC's Metro plan where I can call to and from much of the St. Louis local area as a local call instead of a toll call. I'd dump my landline entirely and get another cell if I didn't need it for dial up internet, since I live in the sticks and there is no cable, no DSL, and the top speed for dialup is 28.8. What are other people using for alternatives to their local telephone provider? What are your experiences, good and bad?"

Hans Reiser Speaks Freely About Free Software Development 241

Okay, here are Hans Reiser's answers to your questions about ReiserFS, starting and managing (and publicizing) a free software project, earning a living writing free software, and the good and bad points of being considered somewhat of a curmudgeon. As a free bonus, Hans adds a little insight into the politics of Linux kernel development, as in what gets accepted and what doesn't. Good stuff!
Education

Custom Linux Distributions from Educational Institutions? 42

Benoit des Ligneris asks: "The engineering faculty of Sherbrooke University, the Sherbrooke University LUG and Mandrake Canada just released a Linux distribution called EduLinux, which is based on Mandrake 9.1. The event had good press coverage [in French]. Now, it looks like several universities in Canada are interested in the project. EduLinux targets novice users and educational users, alike. As one of the leader of the project, I wonder if other universities or corporations are endorsing Linux like this? What does Slashdot think of the future of this kind of personalized Linux distribution?" Note that the Canadians aren't the only ones doing this, NewsForge reports that the Swiss are, too. How long do you think it will be before colleges in the US start following suit? Update: 06/20 04:34 GMT by C : The EduLinux website is now available in English.
News

Paying for Volunteers? 71

A user asks: "As the Head Producer of a moderate/early OSS game project, one of the constant questions is how to get quality people to volunteer time. One idea I've come up with is the concept of paying someone a small sum ($100/week?) to volunteer to work on the project. [Offering money will] make volunteering their time easier for them. I know that some projects, like Freenet, that already do this to some extent. However, I'm not sure on exactly how to go about it. I can't just advertise on Monster or Dice, can I? Does anyone have any advice they could offer on this subject? Has anyone gone through it?"
Education

Working with ADHD? 1748

Famanoran asks: "I've recently been diagnosed ADHD ? and am now taking Ritalin. I've found that it helps me rather significantly, but I'm keen to try other things that may help. My question is to the ADHD'ers on slashdot: How have you coped with ADHD, and how have you found it affect your work performance? Do you object to having ADHD? Have you tried natural alternatives such as DPA/EPA (Omega3), 5-HTP (natural precursor to serotonin), and what were your results? Also - How do you find it working in groups of people, either as the only ADHD'er there, or in a group of ADHD'ers? Do you think that your ADHD contributes to your abilities technically, or is it a hinderance?" Previously, Ask Slashdot dealt with ADHD in children, now what suggestion do you have for the grown-ups, with the additional burden of a career, who find themselves in the same situation?

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