This year's Blizzcon saw 15,000 gamers descend from 27 different countries to take part in two days of discussions, tournaments, and sneak peaks at upcoming releases. Several big announcements were scattered among a raft of new details about Diablo 3, Starcraft 2 and Wrath of the Lich King. The new information went a long way toward drumming up interest for what already appear to be worthy successors to old favorites. Read on for more.

kirkmacdonald writes "I work as an analyst in a small call center. There are about 200 on phone agents, but half of them work from home. About a month ago I submitted a Project Charter to create an online Community for the agents. The basic premise was something approaching the combination of a wiki application and a standard forum (phpbb and the like). We already have an online knowledge base for company policies, training and system documentation. This community environment would be intended to simulate being able to talk shop with the person next to you, along with the lunchroom and water cooler. The Charter was well received but there were questions from upper management about how using this type of environment could affect the call center metrics (average handle time, after call wrap up, etc). Can anyone comment on other companies that have online communities for their staff? How did they mitigate productivity risks?"

BigTimOBrien writes "Jason Fried, founder of 37signals, talks about the day-to-day operations of 37signals. How does the company work, and what are the guiding principles behind the design of Basecamp and Campfire? He talks about the importance of avoiding interruptions and the relative unimportance of both physical space and mandatory meetings."

An anonymous reader writes "Microsoft's Mike Nash came forward today in a blog post on the Windows Vista Blog and revealed the official name for Windows Code Name '7' as simply 'Windows 7.' The reasoning, by Mr. Nash, is that Windows 7 is 'the seventh release of Windows.' As much wonderful sense as this makes on first glance, it seems as if Microsoft's marketing teams pulled this number out of thin air: the Windows 7 kernel is version 6.1, and there's no way Windows 7 adds up as the seventh release of Windows anyway."

An anonymous reader writes "I received a state university degree in Computer Science. After graduation, I immediately took jobs in QA to pay the bills while waiting for other opportunities, which of course turned out to be as naive as it sounds. I've been working QA for several years now and my resume does not show the right kind of work experience for programming. On the whole I'm probably no better as a a candidate than a CS graduate fresh out of college. But all of the job postings out in the real world are looking for people with 2-5 years of programming work experience. How do you build up those first 2 years of experience? What kinds of companies hire programmers with no prior experience?"

ThinSkin writes "It is appropriate to say that Antec was 'thinking outside the box' when the idea of the 'Skeleton' PC Case sprung to mind. The Antec Skeleton is an open-air PC case with a pair of shelves for the motherboard and other components — held up by arching arms. There are no side panels. This is ideal for the computer user who is constantly fidgeting with his PC parts, or someone who wants to show off his fancy components. Just have a compressed air can nearby. There is also a slideshow of Antec Skeleton images available."

holy_calamity writes "After launching in a blaze of publicity that even warmed Slashdot, Google's browser grabbed a 3% share of the market, but has been slipping ever since, and now accounts for 1.5%. Google has also stopped promoting the browser on its search page. Assuming they wanted it to grab a significant share of the browser market, have they dropped the ball, or is this part of the plan?" On Slashdot, Chrome is still the #4 browser (after FF, IE, and Safari) but it was ahead of Safari for a few days, hitting almost 10% of our traffic.

Someone noted that there are more macbook case leaks which look to all but confirm a new MacBook and possibly a MacBook Pro expected to be announced for later this week. There seem to be fewer ports, and no leaks of a 17" aircraft carrier laptop.

vile8 writes "With the high gas prices and ongoing gas gouging in my hometown many people are trying to find a reasonable way to save gas. One of the things I've noticed is people driving exceptionally slow, 30mph in 45mph zones, etc. So I had to take a quick look and find out if driving slow is helpful in getting better mileage. I know horsepower increases substantially with wind resistance, but with charts like this one from truckandbarter.com it appears mileage is actually about the same between 27mph and 58mph or so. So I'm curious what all the drivers out there with the cool efficiency computers are getting ... of specific interest would be the hemis with MDS; how do those do with the cylinder shutoff mode at different speeds?" Related: are there any practical hypermiling techniques that you've found for people not ready to purchase a new car, nor give up driving generally?

notthatwillsmith writes "On Friday, Microsoft invited members of the Windows Feedback Program to try out a preview of a new application, the Microsoft PC Advisor. The new tool promises to 'continuously monitor your PC for problems and give you the solutions to fix them, in real time.' After testing on several Vista machines with a variety of problems, Maximum PC has written a full report on the Microsoft PC Advisor. The short version? Like every other 'PC Repair' tool they've tested, the new apps signal-to-noise ratio is quite bad, and it misses the obvious and important problems, like out-of-date videocard drivers."

Iddo Genuth writes "The Netherlands based company Shapeways is beta testing a new service allowing people to print three-dimensional models. Customers can upload designs or use a creation tool hosted at the Shapeways website, then order a printed model of their designs for less than $3 per square centimeter. The printed items are shipped to the customer in ten days or less, bringing 3D printing to consumers and not just companies large enough to afford their own printers."

dominique_cimafranca writes "The Dynamic Graphics Project of the University of Toronto has released a pretty nifty 3D curve sketching system. Apart from the large drawing area, the tablet software looks very intuitive to artists. From the site: 'The system coherently integrates existing techniques of sketch-based interaction with a number of novel and enhanced features. Novel contributions of the system include automatic view rotation to improve curve sketchability, an axis widget for sketch surface selection, and implicitly inferred changes between sketching techniques. We also improve on a number of existing ideas such as a virtual sketchbook, simplified 2D and 3D view navigation, multi-stroke NURBS curve creation, and a cohesive gesture vocabulary.'"

penguin_dance writes "The Register reports that 'OpenOffice.org is throwing a launch party in Paris on 13 October' to celebrate eight years, and hopefully announce the release of version 3.0. Some notes: [OpenOffice.org 3.0] will support the OpenDocument Format 1.2 standard, and be able to open files created by MS Office 2007 and Office 2008 for Mac OS X." As maj_id10t notes, though the OO.o site does not yet carry an announcement, "Lifehacker has posted an entry stating the final release of OpenOffice 3.0 is available for download via their distribution mirrors."

Anthony_Cargile writes "Microsoft announced Friday their new 'M' language, designed especially for building textual domain-specific languages and software models with XAML. Microsoft will also announce Quadrant, for building and viewing models visually, and a repository for storing and combining models using a SQL Server database. While some say the language is simply their 'D' language renamed to a further letter down the alphabet, the language is criticized for lack of a promised cross-platform function because of its ties to MS SQL server, which only runs on Windows."

marshotel excerpts from a story at the Wall Street Journal: "European law-enforcement officials uncovered a highly sophisticated credit-card fraud ring that funnels account data to Pakistan from hundreds of grocery-store card machines across Europe, according to U.S. intelligence officials and other people familiar with the case. Specialists say the theft technology is the most advanced they have seen, and a person close to British law enforcement said it has affected big retailers including a British unit of Wal-Mart Stores Inc. and Tesco Ltd."