Disconnecting 799
Getting connected to the Net, it turns out, is a lot easier than getting disconnected. A couple of months ago, I finally switched to cable from dial-up, but I never got around to disconnecting from Earthlink or from AOL, which I've been on for years, clinging to the hope that with more than 25 million subscribers, something would eventually happen there that would be interesting enough to write about. Last week, looking over my expense invoices, Hemos pointed out that this hadn't happened once in three years. So I cancelled Earthlink and AOL. Or, I tried to. The next two hours drew me into yet another customer-service scandal in the tech business -- getting offline.