AI

Deloitte Rolls Out AI Chatbot To Employees (ft.com) 26

Deloitte is rolling out a generative AI chatbot to 75,000 employees across Europe and the Middle East to create power point presentations and write emails and code in an attempt to boost productivity. From a report: The Big Four accounting and consulting firm first launched the internal tool, called "PairD", in the UK in October, in the latest sign of professional services firms rushing to adopt AI. However, in a sign that the fledgling technology remains a work in progress, staff were cautioned that the new tool may produce inaccurate information about people, places and facts.

Users have been told to perform their own due diligence and quality assurance to validate the "accuracy and completeness" of the chatbot's output before using it for work, said a person familiar with the matter. Unlike rival firms, which have teamed up with major market players such as ChatGPT maker OpenAI and Harvey, Deloitte's AI chatbot was developed internally by the firm's AI institute. The roll out highlights how the professional services industry is increasingly adopting generative AI to automate tasks.

AI

Deloitte Is Looking To AI To Help Avoid Mass Layoffs in Future (bloomberg.com) 40

The giants of the consulting world face an unusual quandary this year: many of them are in the process of dismissing hundreds of staffers even after they hired thousands of college graduates to deal with new demand. Now, one of the biggest of them all is looking to AI to change that. From a report: Deloitte is using AI to evaluate existing staffers' skills and map out plans that would shift employees away from quieter parts of the business and into roles that are more in demand. It's part of a broader bet by the professional services firm that the technology will allow it to moderate hiring growth over time.

The moves come after Deloitte added 130,000 staffers this year. But in the midst of those hirings, though, the firm warned thousands of staffers in the US and UK that their jobs were at risk of becoming redundant after the company was forced to restructure certain areas of the business in response to a slowdown in demand. "It is obviously a great objective to be able to avoid large swings of hirings and layoffs," said Stevan Rolls, global chief talent officer at Deloitte. "You could always be more efficient and effective about finding the right people."

United Kingdom

The UK Tries, Once Again, To Age-Gate Pornography (theverge.com) 95

Jon Porter reports via The Verge: UK telecoms regulator Ofcom has laid out how porn sites could verify users' ages under the newly passed Online Safety Act. Although the law gives sites the choice of how they keep out underage users, the regulator is publishing a list of measures they'll be able to use to comply. These include having a bank or mobile network confirm that a user is at least 18 years old (with that user's consent) or asking a user to supply valid details for a credit card that's only available to people who are 18 and older. The regulator is consulting on these guidelines starting today and hopes to finalize its official guidance in roughly a year's time.

Ofcom lists six age verification methods in today's draft guidelines. As well as turning to banks, mobile networks, and credit cards, other suggested measures include asking users to upload photo ID like a driver's license or passport, or for sites to use "facial age estimation" technology to analyze a person's face to determine that they've turned 18. Simply asking a site visitor to declare that they're an adult won't be considered strict enough. Once the duties come into force, pornography sites will be able to choose from Ofcom's approaches or implement their own age verification measures so long as they're deemed to hit the "highly effective" bar demanded by the Online Safety Act. The regulator will work with larger sites directly and keep tabs on smaller sites by listening to complaints, monitoring media coverage, and working with frontline services. Noncompliance with the Online Safety Act can be punished with fines of up to [$22.7 million] or 10 percent of global revenue (whichever is higher).

The guidelines being announced today will eventually apply to pornography sites both big and small so long as the content has been "published or displayed on an online service by the provider of the service." In other words, they're designed for professionally made pornography, rather than the kinds of user-generated content found on sites like OnlyFans. That's a tricky distinction when the two kinds often sit together side by side on the largest tube sites. But Ofcom will be opening a consultation on rules for user-generated content, search engines, and social media sites in the new year, and Whitehead suggests that the both sets of rules will come into effect at around the same time.

Canada

Ottawa Paid Nearly $670,000 for KPMG's Advice on Cutting Consultant Costs (theglobeandmail.com) 46

The Canadian federal government hired KPMG consultants at a cost of hundreds of thousands of dollars for advice on how to save money on consultants, documents show. From a report: New spending details tabled in Parliament show the department of Natural Resources, led by minister Jonathan Wilkinson, approved $669,650 for KPMG, a global professional services company, to provide managing consulting advice. The department said this work involved developing "recommendations that could be considered as options to ensure that Canadians' tax dollars are being used efficiently and being invested in the priorities that matter most to them."

Treasury Board President Anita Anand is currently leading a federal effort to save about $15-billion over five years from existing spending plans. She has promised to release the first wave of details this month. The Natural Resources contract work was part of that department's contribution to the spending reduction effort. The Globe and Mail has reported that federal spending on outsourcing has grown sharply from when the Liberals promised in 2015 to cut back on the use of external consultants. The government has since singled out spending on outsourcing and consultants as an area of focus to find cuts. All federal departments were given a target of Oct. 2 to submit their proposed cuts to Ms. Anand's department for review.

AI

PwC Offers Advice From Bots in Deal With ChatGPT Firm OpenAI (bloomberg.com) 17

PricewaterhouseCoopers has teamed up with ChatGPT owner OpenAI to offer clients advice generated by AI as the Big Four audit firms look to cut costs and boost productivity. From a report: The accounting firm will use AI to consult on complex matters in tax, legal and human resources, such as carrying out due diligence on companies, identifying compliance issues and even recommending whether to authorize business deals. The tie-up makes PwC the first of the Big Four to partner with OpenAI, which is regarded as one of the companies at the forefront of generative AI technology with its ChatGPT chatbot.

The major audit firms have been cutting costs to cope with a slowdown in professional services. PwC is freezing pay increases and bonuses for some of its 25,000 UK staff, Deloitte LLP is set to cut more than 800 jobs in the UK, Ernst & Young LLP is to cull about 5% of staff from its UK financial services consulting division, while KPMG LLP is planning to cut 125 consulting jobs. The OpenAI partnership, which is not based on ChatGPT, won't result in jobs cuts in the near-term, PwC said.

United States

America's Farmers Are Bogged Down by Data (wsj.com) 54

A decade after data analytics promised to revolutionize agriculture, most farmers still aren't using data tools or specialized software, and of those who do, many are swamped in a deluge of data. From a report: In 2013, seed and pesticide giant Monsanto acquired agriculture-data firm Climate Corporation for $1 billion, helping spur the industry's mania for data-driven farming. The hope was that by outfitting farmers with software and tools capable of ingesting and analyzing troves of data on things from weather patterns to soil conditions, they could more efficiently use their land. Many are still waiting for the technology to pay off. In the U.S., less than half of farmers surveyed by consulting firm McKinsey are using farm management software, and 25% are using remote-sensing and precision agriculture hardware. That software is a foundational technology in enabling the autonomous machinery and AI-enabled equipment of the future, analysts say, and unless farmers start using it, some will be left behind in the next decade of farm innovation. At the moment, 3% of American farmers said they plan to adopt software or precision agriculture hardware over the next two years, according to McKinsey.

Certain tools can automatically gather data from internet-connected farm equipment, but others require farmers to manually enter the information. For a specific field, for instance, that could total over a dozen crop-protection products and multiple seeds. Even those who are using the tech say they can find it difficult to draw useful conclusions from it. "We're collecting so much data that you're almost paralyzed with having to analyze it all," said David Emmert, a corn and soybean farmer in West Central Indiana who works about 4,300 acres. [...] The first generation of digital farming tools also wasn't easy for farmers to use. Software was slow, interfaces were complex and difficult to manage. "The industry does need to step up a little bit on continuing to improve the customer experience," said David Fiocco, a McKinsey partner focused on agriculture. In recent years, big tech vendors like Microsoft, Amazon and Google have begun tailoring their cloud-computing, data and artificial-intelligence services to agriculture, bringing along expertise that could help address complications that have long plagued farm data management and analytics.

Red Hat Software

After RHEL 7's EOL, Red Hat Will Offer a 4-Year 'Extended Life Cycle Support' Add-On (redhat.com) 35

End-of-life for Red Hat 7 is scheduled to happen in one year. Thursday Red Hat announced an add-on option for four more years of "extended support" for RHEL 7: As we near the end of the standard 10-year life cycle of RHEL 7, some IT organizations are finding that they cannot complete their planned migrations before June 30, 2024. To support IT teams while they catch up on their migration schedules, Red Hat is announcing a one-time, 4 year ELS maintenance period for RHEL 7 ELS. While Red Hat is providing more time, we strongly recommend customers migrate to a newer version of RHEL to take advantage of new features and enhancements...

For organizations that need to remain on a major release beyond the standard life cycle, we offer the Extended Life Cycle Support (ELS) Add-On. This add-on currently extends support of major releases for up to 2 years after the end of the standard release life cycle. As an optional, add-on subscription, ELS gives you access to troubleshooting for the last minor release, selected urgent priority bug fixes and certain Red Hat-defined security fixes...

ELS for RHEL 7 is now available for 4 years, starting on July 1, 2024. Organizations must be on RHEL 7.9 to take advantage of this. Compared to previous major releases, ELS for RHEL 7 (RHEL 7.9) expands the scope of security fixes by including updates that address Important CVEs. It also includes maintenance for Red Hat Enterprise Linux for SAP Solutions and Red Hat Enterprise Linux High Availability and Resilient Storage add-ons. And to help you create your long-term IT infrastructure strategy, Red Hat plans to offer ELS for 3 years for both RHEL 8 and 9.

When you're ready to upgrade from RHEL 7 — or any other version — Red Hat is here to help. We offer in-place upgrade tools and detailed guidance to streamline upgrades and application migrations. You can also engage Red Hat Consulting to plan and execute your upgrade projects.

CentOS 7 will also hit its end-of-life in one year on June 30 of 2024.
Red Hat Software

EOL For Red Hat 7 and CentOS 7 In 1 Year and a Week (redhat.com) 53

Long-time Slashdot reader internet-redstar writes: In little longer than 1 year, RHEL7 and CentOS 7 will go EOL. Large enterprises with thousands of these servers are struggling to meet that deadline. Now they also have the option to use Project78 from Linux Belgium which offers a Cloud and OnPrem version to aid in the transition to RHEL 8 or Rocky Linux 8. It promises a 100% success rate for in-place OS upgrading and a 95% success rate for application migrations in a Upgrade-as-a-Service package.
In April Red Hat's senior technical marketing manager shared their thoughts about next year's end of life for CentOS Linux and the End-of-Maintenance for Red Hat Enterprise Linux 7 (along with some tips): The good news is that these events won't require a complete infrastructure overhaul. Tools are available to move from your current configuration to a place where you'll have years of support. While June of '24 may sound a ways off, do not delay. It will be here faster than you think. Start planning now. Start moving soon. Give yourself plenty of runway, and don't forget that we aren't just your software vendor at Red Hat. We are your partners and are here to help you with these transitions.
UPDATE (7/3): Thursday Red Hat announced an add-on option for four more years of "extended support" for RHEL 7: As we near the end of the standard 10-year life cycle of RHEL 7, some IT organizations are finding that they cannot complete their planned migrations before June 30, 2024. To support IT teams while they catch up on their migration schedules, Red Hat is announcing a one-time, 4 year ELS maintenance period for RHEL 7 ELS. While Red Hat is providing more time, we strongly recommend customers migrate to a newer version of RHEL to take advantage of new features and enhancements...

For organizations that need to remain on a major release beyond the standard life cycle, we offer the Extended Life Cycle Support (ELS) Add-On. This add-on currently extends support of major releases for up to 2 years after the end of the standard release life cycle. As an optional, add-on subscription, ELS gives you access to troubleshooting for the last minor release, selected urgent priority bug fixes and certain Red Hat-defined security fixes...

ELS for RHEL 7 is now available for 4 years, starting on July 1, 2024. Organizations must be on RHEL 7.9 to take advantage of this. Compared to previous major releases, ELS for RHEL 7 (RHEL 7.9) expands the scope of security fixes by including updates that address Important CVEs. It also includes maintenance for Red Hat Enterprise Linux for SAP Solutions and Red Hat Enterprise Linux High Availability and Resilient Storage add-ons. And to help you create your long-term IT infrastructure strategy, Red Hat plans to offer ELS for 3 years for both RHEL 8 and 9.

When you're ready to upgrade from RHEL 7 — or any other version — Red Hat is here to help. We offer in-place upgrade tools and detailed guidance to streamline upgrades and application migrations. You can also engage Red Hat Consulting to plan and execute your upgrade projects.

The Internet

Phishing Domains Tanked After Meta Sued Freenom (krebsonsecurity.com) 7

An anonymous reader quotes a report from KrebsOnSecurity: The number of phishing websites tied to domain name registrar Freenom dropped precipitously in the months surrounding a recent lawsuit from social networking giant Meta, which alleged the free domain name provider has a long history of ignoring abuse complaints about phishing websites while monetizing traffic to those abusive domains. Freenom is the domain name registry service provider for five so-called "country code top level domains" (ccTLDs), including .cf for the Central African Republic; .ga for Gabon; .gq for Equatorial Guinea; .ml for Mali; and .tk for Tokelau. Freenom has always waived the registration fees for domains in these country-code domains, but the registrar also reserves the right to take back free domains at any time, and to divert traffic to other sites -- including adult websites. And there are countless reports from Freenom users who've seen free domains removed from their control and forwarded to other websites.

By the time Meta initially filed its lawsuit in December 2022, Freenom was the source of well more than half of all new phishing domains coming from country-code top-level domains. Meta initially asked a court to seal its case against Freenom, but that request was denied. Meta withdrew its December 2022 lawsuit and re-filed it in March 2023. "The five ccTLDs to which Freenom provides its services are the TLDs of choice for cybercriminals because Freenom provides free domain name registration services and shields its customers' identity, even after being presented with evidence that the domain names are being used for illegal purposes," Meta's complaint charged. "Even after receiving notices of infringement or phishing by its customers, Freenom continues to license new infringing domain names to those same customers." Meta pointed to research from Interisle Consulting Group, which discovered in 2021 and again last year that the five ccTLDs operated by Freenom made up half of the Top Ten TLDs most abused by phishers.

Interisle partner Dave Piscitello said something remarkable has happened in the months since the Meta lawsuit. "We've observed a significant decline in phishing domains reported in the Freenom commercialized ccTLDs in months surrounding the lawsuit," Piscitello wrote on Mastodon. "Responsible for over 60% of phishing domains reported in November 2022, Freenom's percentage has dropped to under 15%." Piscitello said it's too soon to tell the full impact of the Freenom lawsuit, noting that Interisle's sources of spam and phishing data all have different policies about when domains are removed from their block lists.

Wine

CodeWeavers Now Controlled By An Employee Ownership Trust (phoronix.com) 34

After leading CodeWeavers for 27 years, Jeremy White has decided to leave the company, prompting the transition to an employee ownership trust. CodeWeavers is known for its CrossOver software and contributions to the Wine project. Phoronix reports: CodeWeavers' President James Ramey is now taking on the CEO role while Director of Development Ulrich Czekalla in turn is stepping up to fill the President role. Jeremy White does continue to serve as Chairman of the Board at CodeWeavers. In addition to selling the CrossOver software, CodeWeavers' PortJump effort aides organizations in porting apps/games to macOS, Linux, or ChromeOS. CodeWeavers also engages in technical consulting services for organizations. Among CodeWeavers' clients is Valve in assisting them with their Steam Play / Proton effort. You can read more about the changes via the CodeWeavers blog.
AI

Will AI Become the New McKinsey? (newyorker.com) 29

Sci-fi writer Ted Chiang, writing for New Yorker: So, I would like to propose another metaphor for the risks of artificial intelligence. I suggest that we think about A.I. as a management-consulting firm, along the lines of McKinsey & Company. Firms like McKinsey are hired for a wide variety of reasons, and A.I. systems are used for many reasons, too. But the similarities between McKinsey -- a consulting firm that works with ninety per cent of the Fortune 100 -- and A.I. are also clear. Social-media companies use machine learning to keep users glued to their feeds. In a similar way, Purdue Pharma used McKinsey to figure out how to "turbocharge" sales of OxyContin during the opioid epidemic. Just as A.I. promises to offer managers a cheap replacement for human workers, so McKinsey and similar firms helped normalize the practice of mass layoffs as a way of increasing stock prices and executive compensation, contributing to the destruction of the middle class in America.

A former McKinsey employee has described the company as "capital's willing executioners": if you want something done but don't want to get your hands dirty, McKinsey will do it for you. That escape from accountability is one of the most valuable services that management consultancies provide. Bosses have certain goals, but don't want to be blamed for doing what's necessary to achieve those goals; by hiring consultants, management can say that they were just following independent, expert advice. Even in its current rudimentary form, A.I. has become a way for a company to evade responsibility by saying that it's just doing what âoethe algorithmâ says, even though it was the company that commissioned the algorithm in the first place.

AI

ChatGPT, Other AI Models To Disrupt Indian IT Firms (reuters.com) 47

Generative AI models such as ChatGPT will slow down market share gains and deflate pricing for Indian IT companies in the short term, analysts at J.P.Morgan said on Friday. From a report: As generative AI is implemented more broadly, consulting firms like Accenture and Deloitte and will gain market share over Indian IT firms like Infosys and Wipro in the near term, analysts at the brokerage said in a note to clients. Generative AI can be a "deflation driver" in the near term on legacy services as they compete on pricing, necessitate staff retraining and drive loss of competitiveness, they added.

"ChatGPT is likely to deflate legacy services the most and application services the least." Artificial intelligence company OpenAI's chatbot has dazzled amateurs and industry experts with its ability to spit out haikus, debug code and answer questions while imitating human speech, helping it attract a $10 billion investment from Microsoft earlier this month.

Businesses

Are Drone Delivery Services Finally Taking Off? (kiplinger.com) 40

Amazon isn't the only company that's started drone-delivery services. Kiplinger.com reports: Walmart has 37 stores set up for drone delivery to homes and businesses — six stores in Arizona, four in Arkansas, nine Walmarts in Florida, two in North Carolina, 11 in Texas, two in Utah and three in Virginia. Walmart has partnered with drone delivery service DroneUp Delivery to deliver customers' packages that weigh 10 pounds or less. Walmart says that more than 10,000 items are available for drone delivery and items can arrive as quickly as 30 minutes after the order has been placed.

There are restrictions: Customers must live within one mile of participating stores. Orders are accepted on the DroneUp Delivery website from 8 a.m. until 8 p.m. local time. "If it fits safely, it flies," Walmart said in a statement. "Participating stores will house a DroneUp delivery hub inclusive of a team of certified pilots, operating within FAA guidelines, that safely manage flight operations for deliveries. Once a customer places an order, the item is fulfilled from the store, packaged, loaded into the drone and delivered right to their yard using a cable that gently lowers the package."

Oh, and the top-selling item at one of Walmart's drone ports? Hamburger Helper. Just sayin'.

The Street notes predictions of increasing numbers of drone deliveries: A March 2022 report by the consulting firm McKinsey & Co. found that more than 660,000 commercial drone deliveries were made to customers in the past three years and more than 2,000 drone deliveries are occurring each day worldwide. The report projected that this year close to 1.5 million deliveries will be made by drones, about triple the number in 2021.
But Business Insider reported last May that at least eight Amazon drones had crashed during testing in the past year, including one that sparked a 20-acre brush fire in eastern Oregon in June of 2021 after the drone's motors failed.

It's part of why The Street writes that the very idea of drone-delivery service has also "hit some turbulence along the way." There's plenty of skepticism about the practicality of broad-scale use of delivery drones. "[Because] of technical and financial limitations, drones are unlikely to be the future of package delivery on a mass scale," The New York Times' Shira Ovide reported in June. And safety is a critical concern. In 2018, hundreds of flights at Gatwick Airport near London were canceled following reports of drone sightings close to the runway. In September a delivery drone crashed into power lines in the Australian town of Browns Plains and knocked out power for more than 2,000 customers.

A survey by the business intelligence firm Morning Consult found that 57% of the respondents said they had little or no trust in the devices for deliveries, compared with 43% who said they had "a lot" or "some" trust. Respondents said they were worried about unsuccessful deliveries of items and threats to personal and data privacy related to using drones for delivery, including deliveries performed by Chinese-made drones.

Communications

Pacific Island Nation of Vanuatu Has Been Knocked Offline For More Than a Month (npr.org) 27

The newly elected government in Pacific island nation of Vanuatu encountered a serious problem from the very first day of its term on Nov. 6 -- no one could use their government email accounts. But then the situation got worse. Much worse. From a report: Officials could not use any government computer services, from renewing a drivers' license to paying taxes or accessing medical and emergency information. They were forced to turn to 20th century technology -- pen and paper. That's a major problem in a nation where the population of around 320,000 people is distributed across dozens of islands north of New Zealand. "Imagine if in the U.S. or the U.K. or Australia, a new government has started and there's a whole changeover ... you can't even allocate email addresses to your new staff, you can't coordinate what's happening between ministers," Glen Craig, managing partner of the consulting firm Pacific Advisory, told NPR in a phone interview.

"We're the first country in the world that this has happened to. ... It's not a good time in Vanuatu, I can assure you," continued Craig, who also serves as chairman of the Vanuatu Business Resilience Council. After more than three weeks of working on the problem, Prime Minister Alatoi Ishmael Kalsakau told local news outlets Wednesday that services were 70 percent restored. However, the disruption continues. Vanuatu's government officials first discovered suspicious activity on their networks, many of which are centrally connected, on Nov. 6. They revealed the breach to local media several days later, but have so far been fairly tight lipped about the extent of the damage, the possible culprits, and what's being done to recover service. Some sources have suggested the attack was ransomware, in which cybercriminals break in and take data hostage in exchange for payment, though the government has not officially confirmed whether that's the case or addressed whether a ransom payment was made.

United Kingdom

UK Regulator Ofcom Sounds Death Knell of the Fax Machine (ft.com) 81

The British communications regulator has sounded the death knell of the fax machine, just over 30 years after it revolutionised office life. From a report: Ofcom said on Tuesday it had started the process to scrap legislation compelling BT, the former state-owned monopoly, to provide dedicated landlines for the devices at affordable prices. The facsimile machine, first commercialised by Xerox in 1964, became a ubiquitous feature of offices around the world from the late 1980s, but has since been displaced by a combination of email, scanners, cloud and instant messaging services. The old technology works by processing the contents of a fixed graphic image, transmitting it through the landline via audio-frequency tones, which are then received by another fax machine, interpreted and reconstructed into a printed replica of the original. "As digital technology and broadband services have developed, the fax machine has been overtaken by email and document sharing software that offer the same or better functionality," Ofcom said in a statement. "We're now consulting on changes to telecoms rules that could see the fax machine become a thing of the past."
Technology

3-D Printing Grows Beyond Its Novelty Roots (nytimes.com) 44

For 3-D printing, whose origins stretch back to the 1980s, the technology, economic and investment trends may finally be falling into place for the industry's commercial breakout, according to manufacturing experts, business executives and investors. From a report: They say 3-D printing, also called additive manufacturing, is no longer a novelty technology for a few consumer and industrial products, or for making prototype design concepts. "It is now a technology that is beginning to deliver industrial-grade product quality and printing in volume," said Jorg Bromberger, a manufacturing expert at McKinsey & Company. He is the lead author of a recent report by the consulting firm titled, "The Mainstreaming of Additive Manufacturing."

3-D printing refers to making something from the ground up, one layer at a time. Computer-guided laser beams melt powders of metal, plastic or composite material to create the layers. In traditional "subtractive" manufacturing, a block of metal, for example, is cast and then a part is carved down into shape with machine tools. In recent years, some companies have used additive technology to make specialized parts. General Electric relies on 3-D printing to make fuel nozzles for jet engines, Stryker makes spinal implants and Adidas prints latticed soles for high-end running shoes. Dental implants and teeth-straightening devices are 3-D printed. During the Covid-19 pandemic, 3-D printers produced emergency supplies of face shields and ventilator parts.

Today, experts say, the potential is far broader than a relative handful of niche products. The 3-D printing market is expected to triple to nearly $45 billion worldwide by 2026, according to a report by Hubs, a marketplace for manufacturing services. The Biden administration is looking to 3-D printing to help lead a resurgence of American manufacturing. Additive technology will be one of "the foundations of modern manufacturing in the 21st century," along with robotics and artificial intelligence, said Elisabeth Reynolds, special assistant to the president for manufacturing and economic development.

Facebook

Meta Sparks Anger By Charging For VR Apps (arstechnica.com) 32

An anonymous reader quotes a report from the Financial Times: Meta is facing a growing backlash for the charges imposed on apps created for its virtual reality headsets, as developers complain about the commercial terms set around futuristic devices that the company hopes will help create a multibillion-dollar consumer market. [...] But several developers told the Financial Times of their frustration that Meta, which is seen as having an early lead in a nascent market, has insisted on a charging model for its VR app store similar to what exists today on smartphones. This is despite Meta chief Mark Zuckerberg being strongly critical in the past of charging policies on existing mobile app stores.

"Don't confuse marketing with reality -- it's good marketing to pick on Apple. But it doesn't mean Meta won't do the exact same thing," said Seth Siegel, global head of AI and cyber security at Infosys Consulting. "There is no impetus for them to be better." The "Quest Store" for Meta's Quest 2, by far the most popular VR headset on the market, takes a 30 percent cut from digital purchases and charges 15-30 percent on subscriptions, similar to the fees charged by Apple and Android. "Undoubtedly there are services provided -- they build amazing hardware and provide store services," said Daniel Sproll, chief executive of Realities.io, an immersive realities start-up behind the VR game Puzzling Places. "But the problem is that it feels like everybody agreed on this 30 percent and that's what we're stuck with. It doesn't feel like there's any competition. The Chinese companies coming out with headsets are the same. Why would they change it?"

Meta defended its policies, pointing out that unlike iPhone owners, Quest users can install apps outside its official store through SideQuest, a third-party app store, or make use of App Lab, its less restricted, more experimental app store. "We want to foster choice and competition in the VR ecosystem," Meta said. "And it's working -- our efforts have produced a material financial return for developers: as we announced earlier this year, over $1 billion has been spent on games and apps in the Meta Quest Store." Developers welcome these alternatives but say their impact is limited. SideQuest has been downloaded just 396,000 times, versus 19 million for the Oculus app, according to Sensor Tower. App Lab, meanwhile, still takes a 30 percent cut of purchases.
Developers are also frustrated with Meta's shift to a more restrictive approach to allowing apps on its VR app store.

Chris Pruett, Meta's content ecosystem director, said Meta found that lax standards resulted in too many users being frustrated by low-quality content, so the company has opted to play more of a gatekeeper role. But developers said the resulting barriers could lack transparency.

"Getting something on the Quest store is painful," said Lyron Bentovim, chief executive of the Glimpse Group, an immersive experiences group. "It's significantly worse than getting on Apple or Android stores."
Oracle

Is Oracle's Database Dominance Being Eroded by Cloud-First Rivals? (msn.com) 71

Shutterfly recently moved its photo libraries to Amazon's cloud division — and became one of the companies that stopped using Oracle for it database management, Bloomberg reports: Businesses are opting to align with newer providers such as MongoDB Inc., Databricks Inc. and Snowflake Inc. instead of Oracle, the sector stalwart, as a result of changes across the enterprise technology landscape.

The move to the cloud is challenging the systems of the past. Newer providers are also making it much easier to adopt their technology directly, alleviating the need for corporate purchasers to negotiate large contracts with salespeople and allowing end users to more easily pick their own tools. Offerings from the newer software makers can also be deployed without large teams of database administrators that are typically needed to support Oracle's products, a cost-saver for organizations that would otherwise have to fight against other businesses for these in-demand engineers. The evidence of the shift is widespread. JPMorgan Chase & Co. chose Cockroach Labs Inc. as the database vendor to support its new retail banking application in Europe. Nasdaq Inc. is working with closely held Databricks and Amazon.com Inc.'s Amazon Web Services, among others, in its quest to upgrade from on-premises Oracle data repositories. Alongside AWS, database products from rival cloud vendors Microsoft Corp. and Alphabet Inc.'s Google Cloud are also growing quickly. And many businesses, like JetBlue Airways Corp. and Automatic Data Processing Inc., are tapping Snowflake to help store and analyze corporate data to power sales dashboards, among other uses....

Collectively, the initiatives are just a small fragment of the estimated $155 billion database market. But it's evidence of a tectonic shift happening within the industry, one that is threatening the leadership status Oracle cultivated over the past 43 years, ever since co-founder Larry Ellison and his team brought to market the first relational database, or one in which information was organized in tables that could be more easily accessed, manipulated and analyzed.... Oracle doesn't disclose financial results specifically for its database business. Much of that revenue comes from providing support and maintenance for existing customers versus new sales. But Oracle's influence is slowly fading. While it owned an estimated 27% of the database market in 2019, that fell to 24% in 2020, per Gartner. In the same time frame, Amazon went from 17% market share to almost 21%.

Oracle declined to comment for this story. Rivals are growing quickly. At MongoDB, for example, sales rose 57% to $285 million in the most recent quarter. Those results, analysts and company executives say, indicate businesses are using MongoDB for increasingly larger projects.... Oracle makes a significant portion of its revenue on existing customers. Every few years, when companies have to renew their contracts, Oracle can raise prices for maintenance and support — a business with margins hovering around 95%, according to Craig Guarente, a 16-year veteran of Oracle who is now CEO and co-founder of consulting firm Palisade Compliance.

"The entire profit of the company comes from Oracle database maintenance," he said. With each contract negotiation, "you go from paying $20 million a year, to $30 million a year, to paying $50 million a year."

Google

Google To Acquire Cybersecurity Company Mandiant for $5.4 Billion (venturebeat.com) 4

Google has confirmed plans to acquire cybersecurity company Mandiant in an all-cash deal worth $5.4 billion. From a report: The move comes exactly a month after reports emerged that Microsoft was in early discussions to buy Mandiant, meaning that Google is essentially getting one over its big cloud rival. Mandiant works with customers including InfoSys, OlyFed, and the Bank of Thailand, providing threat intelligence and consulting services, and automated tools for investigating security alerts. Mandiant is perhaps better known under its former name FireEye, a U.S. cybersecurity firm that shot to prominence for detecting major cyber attacks through the years. FireEye had acquired Mandiant for $1 billion in 2013, but last year it revealed plans to sell off the FireEye brand and products business and focus on its Mandiant cyber forensics business instead./i?
Crime

'A Hacker Group Has Been Framing People for Crimes They Didn't Commit' (gizmodo.com) 28

A "shadowy hacker group" named Modified Elephant has been targeting people throughout India "for at least a decade," reports Gizmodo, "sometimes using its digital powers to plant fabricated evidence of criminal activity on their devices. That phony evidence has, in turn, often provided a pretext for the victims' arrest."

They cite a new report from cybersecurity firm Sentinel One "illuminating the way in which its digital dirty tricks have been used to surveil and target "human rights activists, human rights defenders, academics, and lawyers" throughout India. The most prominent case involving Elephant centers around Maoist activist Rona Wilson and a group of his associates who, in 2018, were arrested by India security services and accused of plotting to overthrow the government. Evidence for the supposed plot — including a word document detailing plans to assassinate the nation's prime minister, Narendra Modi — was found on the Wilson's laptop. However, later forensic analysis of the device showed that the documents were actually fake and had been artificially planted using malware. According to Sentinel researchers, it was Elephant that put them there.

This case, which gained greater exposure after being covered by the Washington Post, was blown open after the aforementioned laptop was analyzed by a digital forensics firm, Boston-based Arsenal Consulting. Arsenal ultimately concluded that Wilson and all of his so-called co-conspirators, as well as many other activists, had been targeted with digital manipulation....

According to the Sentinel One's report, Elephant uses common hacking tools and techniques to gain a foothold in victims' computers. Phishing emails, typically tailored to the victim's interests, are loaded with malicious documents that contain commercially available remote access tools (RATs) — easy-to-use programs available on the dark web that can hijack computers....

An entirely different group is believed to have conducted similar operations against Baris Pehlivan, a journalist in Turkey who was incarcerated for 19 months in 2016 after the Turkish government accused him of terrorism. Digital forensics later revealed that the documents used to justify Pehlivan's charges had been artificially implanted, much like those on Wilson's laptop.

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