dlur asks: "In an attempt to bring more revenue into my company's pockets (and then eventually mine), I've been trying to find more contract work. I've found quite a bit of stuff, and we've been an HP ASP for some time now, but I'm wondering what all you readers do for contracted service work? There's quite a few companies to contract with including Panda TPM, BancTec, PC SOS, Barrister, and many more. Which companies have you had the highest call volume come into you from? Which had the easiest time filling out their vast amounts of paper trails, or lack thereof? Which companies have you generally had the best experience working with? Are there any other outlets similar to these service contracts and warranty claim work for the big companies (Dell, HP/Compaq, IBM) that you're aware of that might be useful to the readers?"

HeelToe asks: "Two nights ago, I sat down to do a few chores with finance websites and check my mail. To check my mail, I use an ssh connection and read it via mutt. I had already hit Slashdot for my semi-hourly dose of content, but then noticed my ssh client complaining about a difference between its cached copy of the server key and the server key presented, so I started investigation. After figuring out what was going on, I contacted the tech support line for my service provider (Charter Communications) to no avail, as well as the FBI and NIPC, again, both to no avail. There are all these laws and all this hype about enforcing these computer crime laws - what must an end user do to get some enforcement done? Read on for more, much more..." Update: 06/21 19:13 GMT by C :As it turns out, the issue wasn't a hack at Charter but a particularly nasty form of Spyware. Stll, the question is valid, and some of the suggestions already given, have been real informative. Keep 'em coming!

cdn-programmer asks: "I've got a couple UPS's that are now about 5 years old. They are MGE EL4 units - rated at about 450VA /280W. These originally came with a battery rated for 2x6V - 7.2Ah I've found an inexpensive replacement battery: SBS60 rated at over 50Ah and I've done a little mod so the unit 'fit' together. I've also done as much reading as I can on float currents and ripple currents and so forth basically covering the care and feeding of your UPS battery system. People can find some good information in the SBS web site and the specific data sheets are here. Look under the SBS section for the manuals. If people find alternative batteries there seems to be some excellent tech specs here. Having read these it seems to me that there should be no reason that I cannot 'redesign' the UPS to give it a significantly increased power reserve. The load is the same... the only difference is that a larger battery is used so this means that the recharge times will potentially be much much longer. So what? We are not interested in cycling the battery. Indeed the power here is quite stable and we get very few outages per year."

Slipped_Disk asks: "Being the curious sort, I was wondering what the Slashdot crowd did while you're not reading Slashdot or doing any of the other geeky things we usually do. So tell me, what is your non-techie hobby? I'm defining non-techie as stuff you do when you're not using a computer, so 'I play videogames' doesn't qualify, but 'I build game consoles' does. I'm especially interested in distinctly non-electronic stuff (ie: film photography, building models, training sociopathic attack cats, etc.). I'm looking forward to some interesting topics, here!"

ma11achy asks: "Recently, I have been looking at making a career change from Unix Systems Administrator to programming/software development. I have a CS degree recently obtained through distance education and have been working in the field of Unix Systems Admin for roughly seven years now (in my early thirties). I have reasonable knowledge of C, good knowledge of Perl and excellent knowledge of shell scripting. Is, is there anyone out there that has made the change and could they provide any insights into what it was like for them? Am I just barking up the wrong source tree?"

termilitor asks: "I was thinking about decorating myself with a tatoo. The only argument that holds me back is whether this will affect my career of a mathematician / computer programmer negatively. I would like to ask readers of the Slashdot if they have such experiences, including other types of self decoration, like body piercings and dyeing hair." It's always important to look professional when in the work-environment. The big question, of course, is how many of you believe such things are mutually-exclusive. Wearing a tattoo is a non-issue with the right clothes, but what about piercings and hair coloring? Can a happy medium exist between self-expression and the professional environment?

ebusinessmedia1 asks: "The California Open Source Textbook Project (COSTP) was created a few years ago in an attempt to help California's educational bureaucracy understand the value of open-sourced, K-12 textbook development, and we are an official collaborator with Creative Commons. COSTP could, within 6-8 years, save California up to $400M+ per year in K-12 textbook costs. (in addition to 100's-of-millions more saved in other states). We're looking for further ideas on how we might push this forward, promote it through something like the Connexions Project http://cnx.rice.edu/ at Rice University, work with enlightened for-profits on an open-source K-12 textbook model, get a test piloted, or somehow get the project bumped up a notch, funded, etc. Ideas anyone?"

Blue Booger asks: "I was looking over some fibrechannel hard drives and noticed that the Mean Time Between Failures was rated at 1.2 million hours. I thought that was pretty high, and figured it up to be close to 137 YEARS!! I went to check some regular IDE drives just for comparison, and they were rated at 500,000 hours (57 years). Now, as I understand it, this is supposed to be the average time that you can expect the drive to last before failures. I rarely have an IDE drive last more than 4 years, and my record is 10 years, so what is the deal? BTW, that is 57 years running 24 hours a day...the MTBF is rated as power on time. Here you can find Western Digital's glossary that defines the term MTBF (pdf). Here you can find a spec sheet on one of their 20GB IDE drives. I checked, and Seagate also lists similar MTBFs. How the heck are they coming up with these numbers?"

Cecil Esquivel asks: "I'm looking for ways to increase the quality of video by using super-resolution algorithms which use the visual information across multiple frames of video to increase the resolution of individual frames. I have found very little on the web that can do this effectively for the entire length of video. There is commercial software, VideoFOCUS, which produces hi-res stills from video, but doesn't seem to have a product for producing hi-res video from video. There is a thesis from Duke U. which is 6 years old, monochrome only and is mostly proof of concept.) Anybody out there have more information or is willing to help me develop some software that can do this? Darwin/Mac OS X solution that can work with QuickTime DV, preferred." Typically, super-resolution uses image samples generated from low-resolution and high-resolution samples of the same source, which is then converted into source independent information that can be used to increase detail for other low resolution sources. Has anyone seen programs that use super-resolution techniques for increasing the resolution of your typical digital video clip?

chasmosis asks: "In the last few months, I've moved about 25 minutes outside of St. Louis and discovered that the local baby bell charges exorbitant rates (at least in my view). I've explored alternate local carriers like Sprint and others who have had uncompetitive prices, poor customer service records, or were unclear on things like 'specifically what exchanges can I call that are still considered local calls'. Right now I'm on SBC's Metro plan where I can call to and from much of the St. Louis local area as a local call instead of a toll call. I'd dump my landline entirely and get another cell if I didn't need it for dial up internet, since I live in the sticks and there is no cable, no DSL, and the top speed for dialup is 28.8. What are other people using for alternatives to their local telephone provider? What are your experiences, good and bad?"

Benoit des Ligneris asks: "The engineering faculty of Sherbrooke University, the Sherbrooke University LUG and Mandrake Canada just released a Linux distribution called EduLinux, which is based on Mandrake 9.1. The event had good press coverage [in French]. Now, it looks like several universities in Canada are interested in the project. EduLinux targets novice users and educational users, alike. As one of the leader of the project, I wonder if other universities or corporations are endorsing Linux like this? What does Slashdot think of the future of this kind of personalized Linux distribution?" Note that the Canadians aren't the only ones doing this, NewsForge reports that the Swiss are, too. How long do you think it will be before colleges in the US start following suit? Update: 06/20 04:34 GMT by C : The EduLinux website is now available in English.

Famanoran asks: "I've recently been diagnosed ADHD ^? and am now taking Ritalin. I've found that it helps me rather significantly, but I'm keen to try other things that may help. My question is to the ADHD'ers on slashdot: How have you coped with ADHD, and how have you found it affect your work performance? Do you object to having ADHD? Have you tried natural alternatives such as DPA/EPA (Omega3), 5-HTP (natural precursor to serotonin), and what were your results? Also - How do you find it working in groups of people, either as the only ADHD'er there, or in a group of ADHD'ers? Do you think that your ADHD contributes to your abilities technically, or is it a hinderance?" Previously, Ask Slashdot dealt with ADHD in children, now what suggestion do you have for the grown-ups, with the additional burden of a career, who find themselves in the same situation?

ColonelForbin74 asks: "While some may assume that most larger server clusters run advanced / custom software(i.e. Beowulf, cfengine, OSCAR), many of those stuck in the not-research-this-site-runs-production world know this simply isn't the case. Many people like myself are working with medium-to-large scale clusters with little help other than shell for() loops and some SSH trusted keys. What application-level tools are out there that might help SysAdmin / AppSupport types like myself run commands across a given cluster, push files out, etc? In my desperation to have some sort of tool in my toolbox, I've actually created one. However, I have a hard time believing this is the best thing out there, and would appreciate all the ideas and links I can get!"

Pankaj Arora asks: "This summer I am working on both Bioinformatics and Molecular Biology research projects at the Mayo Clinic Rochester. Being an MIS major with a heavy CS background, I've been learning about biochemistry performing polymerase chain reactions (PCRs) and RNA retranslation among other things. I've learned biology works a lot like computers; binary has 1s and 0s, DNA has nucleotides: A, T, C, and G. Binary has 8 bits to a byte, DNA has 3 nucleotides to a codon. Computers and biology seem to have a natural fit; information is encoded and represented 'digitally' in a sense. I was wondering what people thought about the future of biology-based and genetics-based computing due to the immense efficiencies that lie in nature. This has been discussed to an extent here, but there were some specific aspects that I feel are quite important and were not discussed thoroughly, thus I have a few questions to pose to the Slashdot community."

zmotula asks: "What Jazz records do you think are a must-have for a Jazz Geek? I've got about twenty records I really love (Kind of Blue by Miles Davis, Tijuana Moods by Charlie Mingus, Lush Life by John Coltrane, just to mention some) and I want to spend some more money on buying more. Alas, I can only afford buying around two CDs a month. What records do you think are essential?"

Andrew Green asks: "Four years ago, I stopped working on my Master's thesis in Social Anthropology. Now, I'm getting back to it again, and I find there's a _lot_ of text to deal with. I have a 350-page field diary, a dozen transcripts of recorded interviews, lists of books and articles, extensive notes about the books and articles, and the books and articles themselves in dead-tree or electronic format. I want to organize _all_ of it. I need to keep track of all the different text files on my computer (most are in MS formats, though I now use GNU/Linux), which ideally means keeping personalized sets of metadata about each file, linking files to other files and to entries in bibliography lists, and having some sort of version control. I'd also like to be able to do a free-text search on all texts on my local hard drive. And, most important of all, I need to build a hierarchical list of topics that are relevant to my thesis and relate specific sections of all these texts (not just whole files) to different topics. Any ideas? I know there are proprietary solutions out there, but I don't want to use them. What free applications can best deal with some or all of my needs? Would I be better off building something myself?"

over-timeout! asks: A company I work for (in the U.S.A.) had submitted a statement of work to a client, who waited for a month before signing the work order. The work order explicitly stated a timeline which would start from the time the order is signed. However, the client is insisting on the project being completed by a fixed date, as discussed with our company's management, instead of the deadline that starts from the signing of the work order. Although our company representatives tried to push back on the date, the client refused. Because the client is among our company's biggest customers, our company's management caved in and agreed to their deadlines. Management has told us meeting deadlines means that for the next month to six weeks all of the developers involved will have to work 12 hours a day, 7 days a week. The contractors involved are going to get compensated by being paid by the hour. But us salaried employees are going to get nothing in return for trading in what's left of our life so someone else in the company above us can make money. Obviously this isn't fair, but what are the alternatives in this down economy, where jobs are hard to find?" A related articles on this subject discusses suing for overtime, and California residents should find this companion article pertinent, as well. What can you do when management agrees to a timeline and a workload that may make your job, as a programmer, difficult-to-impossible?

Amgine007 asks: "A friend of mine will be leaving in January 2004 for a 12-to-18-month 'around the world' trip. He's pretty technically saavy, but not really much of a computer-and-gadgets geek. He has an interesting problem: How do you live out of a backpack for a year (or more) and manage to take and save a lot of digital pictures (say 10,000), if you will have very few connections to the outside world -- few sources of power (at the odd hostel or train station outlet), no internet, and no USB?"

ashkar asks: "With the constantly expanding selection of eBooks available today, I have been wishing for a dedicated reader more and more. Novels, computer reference books, man pages, and more could be readily available, but after searching around, I've realized that the market hasn't progressed much in the last few years. The popular readers either use proprietary formats or are too bulky. An ideal would be able to read HTML, PDF, ASCII, and any other eBook formats widely used. I have thought about getting a PDA, but I don't need the extra features they provide at a higher cost. Has anybody found a good solution to this, and if not, are there any companies out there working on providing such a solution?" AS PCs become smaller, and assuming eBook readers don't mature and become popular in their own right, how long will it be before we see the PC (in it's portable form) as the primary "e-reading" device?

mbogosian asks: "I am not a sysadmin, nor am I a security expert, but I appreciate those who are. In response to a recent story, I went out and registered two domain names: opentraq.org and opentraq.net. I am hereby throwing down the gauntlet: I am willing to have them resolve to DNS servers belonging to a group of volunteers who wish to start and maintain an Open alternative to security services like BugTraq and others offered at the SecurityFocus website without being encumbered by the OIS Security Vulnerability Reporting And Response Process. I will continue to pay the renewal fees for the names as long as someone wants to continue the the effort. After the project becomes established and is maintained by a reputable (i.e., non-commercial) group of volunteers, I am willing transfer ownership of the domains to that group at no cost. Feel free to contact me if you are interested. Let the discussion begin! " Do you feel such a thing is necessary at this time? Why or why not?