Recovering Domains from Negligent Registrars? 430
Mousit asks: "I am curious on how fellow Slashdot readers have dealt with negligent and unresponsive registrars. For a few years or so now, I've been using Jump Domain as my registrar for the domains I own and maintain. This was originally by choice, but for the last year or two it has been by force. I lost a domain to them early last year when I attempted to renew it and the automated process failed, putting it into a 'pending' status in wait for 'manual intervention' as the message told me. This intervention never happened, support tickets about it were never answered, and on top of it my money was never refunded. The domain simply lapsed, expired, and nothing was done about it. Have others experienced similar problems with Jump Domain or any other registrar, and what did they do to recover their domains? Is it even possible? Short of getting a lawyer, the options seem rather slim when a registrar decides to simply ignore you and eat your domains (and your money)."