Proving You Are Not a Spammer? 127

Posted by Cliff from the smtp-from-header-validation dept.
tfinniga asks: "A spammer has recently started using my domain name as 'From:' addresses when sending out spam. I'm worried about my domain being blacklisted, and I'm annoyed by the bounces — I'm getting about 1000 bounce messages a day. Unfortunately, I give out a different email address to each site I visit: slashdot@example.com, paypal@example.com, amazon@example.com, etc., and the spammer is using a different address for each mail, so simple address filtering doesn't work. What is the best way of avoiding being put on a blacklist, and dealing with the flood of bounces?"
The Internet

Why are Websites Still Forcing People to Use IE? 899

Posted by Cliff from the betcha-it's-active-x-controls dept.
DragonTHC asks: "I just visited Movielink's website for research. Their site has a nice message saying, 'Sorry, but in order to enjoy the Movielink service you must use Internet Explorer 5.0 (or higher) or Mozilla/Firefox with an IE Tab Extension (IE installation required).' While allowing the IETab Firefox extension is somewhat progressive, why do companies still force people to use Internet Explorer? Surely the site should work just fine in Firefox? With Firefox's steady gains in market share, you would think that webmasters would get the hint. If you are a webmaster, what are your reasons for forcing IE?"
Bug

Customers Treated as Culprits in Support Calls? 245

Posted by Cliff from the computers-aren't-infallible-tho dept.
ApolloX asks: "I've worked in the software industry for a number of years and I understand how volatile large computer and database systems can be. Most of the time, I'm only called in when something breaks. I know first hand that issues such as a lack of concurrency control, or just a bad database optimization, can lead to corrupted or even lost data. What I don't know is, why most customer support representatives, in the event there is a data error, will treat the customer as if they are liars or are trying to scam them. I can recall many similar support calls to other companies over the years in which the phrase 'our computer system is never wrong' was repeatedly used as justification for an issue the representative knew little about. Since when did computers become so infallible such that the customer is always wrong? Why does it take multiple escalations of support calls before anyone starts believing that maybe the computer made a mistake?"
Spam

Spam-Bot Intrusion Caught — Now What? 76

Posted by Cliff from the searching-for-peace-keepers-on-the-internet dept.
An anonymous reader wonders: "I've recently detected and halted an intrusion on my home computer, taken some actions to prevent further intrusions, and located the software that was running a bot agent. Cursory examination showed that the bot software is intended for acting as an agent for spamming. Configuration files distinctly point at the user/host/domain of several bot-herders — damning evidence. Nothing would please me more than to see this botnet to be caught and disassembled, I'm sure much of the internet-using community would support this. Thanks in advance for your suggestions. So, to whom should I disclose this information for appropriate investigation, follow up, and countermeasures? "
Hardware Hacking

New Motherboards Disallowing IDE Booting? 183

Posted by Cliff from the brain-dead-moves dept.
wattsup asks: "It seems that bootable IDE ports are disappearing on newer motherboards. I recently purchased an MSI G965M-FI motherboard for a system upgrade. Overall the board is pretty good with lots of features, but it had one unexpected 'feature' that I didn't know about when I bought it. The PATA100 IDE port won't allow you to install an operating system from an attached CD-ROM. Does anybody know if this is an issue that can be fixed by upgrading the BIOS, or is this hard-wired into the IDE controller?"
Games

Was Videogaming Better Back in the Day? 381

Posted by Zonk from the these-new-fangled-gears-and-half-lives dept.
An anonymous reader writes "Sean Sands at Gamers With Jobs looks back at the dawn of videogaming, when we were all kids just typing in our games, one line of BASIC at a time. And he finds the present lacking: 'The dreamers became assets instead of leaders, and the rockstar designers became, well, Rockstar ... or Blizzard, or Valve. Publishers with cash-rich money to spend bought the creative process, and the minds of marketing professionals replaced four guys hopped up on sugar doughnuts and generic cola. So, how dare I be surprised that the price of today's gaming blitz is a little piece of last generation's soul?' Do you agree? Was simple gaming better, or are you a story in games fan?"
Data Storage

Open Source Highly Available Storage Solutions? 46

Posted by Cliff from the RAID-taken-to-the-next-level dept.
Gunfighter asks: "I run a small data center for one of my customers, but they're constantly filling up different hard drives on different servers and then shuffling the data back and forth. At their current level of business, they can't afford to invest in a Storage Area Network of any sort, so they want to spread the load of their data storage needs across their existing servers, like Google does. The only software packages I've found that do this seamlessly are Lustre and NFS. The problem with Lustre is that it has a single metadata server unless you configure fail-over, and NFS isn't redundant at all and can be a nightmare to manage. The only thing I've found that even comes close is Starfish. While it looks promising, I'm wondering if anyone else has found a reliable solution that is as easy to set up and manage? Eventually, they would like to be able to scale from their current storage usage levels (~2TB) to several hundred terabytes once the operation goes into full production."
Displays

Finding a Display You Can Read in the Sun? 63

Posted by Cliff from the an-spf-100-glare-screen dept.
max3000 asks: "I'm currently building an embedded device that will be used outdoors, and the technology is pretty much nailed down at this point, except the display. Quite honestly, I'm confused and lost in all the display technologies out there: LCD (TFT, passive/active, and so forth), ChLCD, OLED, FED, AMLCD, EL, electrophoretic, ePaper like eInk, and more (some of which may overlap). Can you help a confused, fellow reader? What I need is (apparently) fairly complicated: an outdoor, sunlight-readable (at-a-glance readable, not squint-your-eyes readable), VGA/SVGA display. The display should have a 4-6 inch diagonal, capable of displaying at least 16 color grayscale, and it should be based on a technology with a roadmap to color in 2-3 years time. If not driveable directly from a PC, the display should come with a development kit that is." What small displays are out there that can meet these specifications?
Displays

Building a Video Wall out of Old Laptops? 52

Posted by Cliff from the that's-one-use-for-'em dept.
alphakappa asks: "I am interested in building a video wall as a personal project using recycled old laptops so that I can make use of the display controllers that are already present. Is there free or cheap software that can extend the display on Windows and still be capable of showing different videos on different zones (like, say run a video in one zone while showing a powerpoint presentation in another one) What tools would you use?"
Education

Should Schools Block Sites Like Wikipedia? 545

Posted by Cliff from the concerned-about-its-accuracy dept.
Londovir asks: "Recently, our school board made the decision to block Wikipedia from our school district's WAN system. This was a complete block — there aren't even provisions in place for teachers or administrators to input a password to bypass the restriction. The reason given was that Wikipedia (being user created and edited) did not represent a credible or reliable source of information for schools. Should we block sites such as Wikipedia because students may be exposed to misinformation, or should we encourage sites such as Wikipedia as an outlet for students to investigate and determine the validity of the information?"
Software

Can Web Apps Ever Truly Replace Desktop Apps? 196

Posted by Zonk from the letting-it-all-hang-online dept.
tooger writes "Matt Hartley from MadPenguin.org opines that web apps can never replace desktop applications, for a variety of reasons. He writes, 'Some of you may point out that the data stored on your hard drive is not of any real consequence, but I would disagree. It is more than probable that a skilled, disgruntled employee of the company you trust with your data could ... sell off your personal information.' Given the real danger of privacy concerns, identity theft, and uptime, will web-based applications ever truly replace locally hosted software?"
Data Storage

Can CDs Be Recycled? 136

Posted by Cliff from the better-than-a-landfill dept.
An anonymous reader asks: "I was recently doing a closet-cleaning and came across literally hundreds of old software CDs that are no longer usable — both manufactured CDs and CD-Rs. Note that by 'not usable', I mean that many of them simply couldn't be read anymore, possibly due to the fact that they'd been stored rather ineptly (no, I wasn't responsible for how they were stored). It seems wrong to just throw them out, but are there other things that can be done with them that will allow their raw materials to be reused in some way?Is it possible to reclaim CDs for raw materials?"
Desktops (Apple)

Best Way to Image and Deploy Dual-Boot Macintosh? 124

Posted by Cliff from the going-both-ways dept.
macpulse asks: "What is the best way to image and deploy dual-boot Intel Macintosh desktops in an Educational environment? Our organization is getting ready to purchase dozens of new Intel Macs for each campus and we're not sure how to proceed. With Windows XP and Dell, we've simply used Symantec's Enterprise Ghost to deploy our images. Playing with the test Intel Macs we have, we are unable to get Ghost to work with the Mac. I've also played with Bombich's NetRestore product (which is FOSS!) but without much success. I'm curious how my fellow readers have resolved this issue. Thanks!"
Games

You Played Violent Games - Why Can't Your Kids? 501

Posted by Zonk from the time-to-sit-your-kid-down-to-have-the-frags-and-camping-talk dept.
An anonymous reader writes: "On the Wired site, Clive Thompson has up an article that points out a sobering truth: gamers are getting older. Folks who grew up playing videogames like Doom and Quake are now facing parental decisions with their own kids regarding appropriate content. Thompson cites well known gamer dads like Kotaku's Brian Crecente, discussing some of the approaches folks educated in gaming take with their own offspring: '"Everybody knows, as an adult, that the world is not always a nice place," Crecente told me. "But I don't want him to know that yet. I want him to have a childhood." So he disallows games with "realistic" combat, like World War II titles, or Resistance: Fall of Man, but permits highly cartoony shooting, like Starfox on the Nintendo DS -- since he regards it as essentially as abstract as playing cops and robbers with your fingers as guns.' Where do you think gamer parents should draw the line? If you have kids, what approach are you taking to introducing them to gaming? How old is 'old enough' to start fragging?"
The Internet

What's Your Site Rotation? 109

Posted by Cliff from the your-internet-progression dept.
joeljkp asks: "Nearly everyone has a news rotation — that list of sites you visit each day to catch up on the latest in whatever you're into, be it foreign affairs or knitting. I usually do the rounds at BBC News, The New York Times, and a couple local papers. What have you found that keeps you informed and entertained every day?"
Patents

Successful Startups and Patents? 35

Posted by Cliff from the minefields-for-businesses dept.
An anonymous reader asks: "Is there a strategy for software startups wanting to make it big with a product in this world of software patents? Particularly, how can a software startup, wishing to take its product to the international market, hope to compete with the large software companies and their armada of patents?"
Displays

Using Two Monitors Makes You More Productive? 602

Posted by Cliff from the it's-all-about-the-screen-real-estate dept.
Double Vision asks: "In my job, I work with several software applications at once. I find that constantly switching back and forth wastes a tremendous amount of time and causes me to lose focus. My video card supports two monitors, so I found a discarded monitor in my office and hooked it up. This has made it much easier to do my job. However, we are getting ready to go through an equipment audit, which means I will likely lose my additional monitor unless I can justify keeping it. How can I make this case? Is anyone aware of studies that support my claim that two monitors makes me more productive?"

An Easter (Egg) Holiday? 104

Posted by Cliff from the hippity-hoppity dept.
updog asks: "With Easter just around the corner, what better way for folks to celebrate than finding their own Easter Egg? While many people have seen the classic Excel Flight Simulator, there are over 10,000 other Easter Eggs found in DVD's, books, and music — for example, there are over 8 eggs on the Futurama DVD; and some hidden emoticons in Skype. What are some of your favorite Easter Eggs?"
Software

Discipline in Open Source Projects? 85

Posted by Cliff from the handling-disruptive-elements dept.
An anonymous reader asks: "I've recently been elected (with another project member) to lead an open source project that we helped start several years ago. One of our goals as project leads is to implement some way to discipline project members who are disruptive to the project. In the past, the project has been slowed by flames, trolls, and even filibustering. Everyone says they want to work together, but some refuse to accept majority opinion. This passive-aggressiveness, coupled with growing despair on the part of other members, would have caused the project to dissolve if a vote had not taken place to elect new leadership (which the project has been lacking for some time). As co-leads we want the project to continue and grow, and we welcome all opinions, but how can disruptive members be told 'enough is enough'? We've read Ubuntu's Code of Conduct, but how can it or something similar be enforced?"
Operating Systems

How Long Does it Take You to Tweak a New Box? 463

Posted by Cliff from the a-never-ending-process dept.
An anonymous reader asks: "When you get a new computer, how long does it take to make it 'home'? On a Windows system, there seem to be a huge number of preferences I have to choose before it is really comfortable (doing things like: installing software; changing the wallpaper and color schemes; start menu layout; and so forth). How long do you have to fiddle with computer until you have it set up the way you like? Do you use any shortcuts to speed up the process?"

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