AI

Uber Cofounder Kalanick Says AI Means Some Consultants Are in 'Big Trouble' (businessinsider.com) 27

Uber cofounder Travis Kalanick thinks AI is about to shake up consulting -- and for "traditional" professionals, not in a good way. From a report: The former Uber CEO said consultants who mostly follow instructions or do repetitive tasks are at risk of being replaced by AI. "If you're a traditional consultant and you're just doing the thing, you're executing the thing, you're probably in some big trouble," he said. He joked about what that future of consultancy might look like: "Push a button. Get a consultant."

However, Kalanick said the professionals who would come out ahead would be the ones who build tools rather than just use them. "If you are the consultant that puts the things together that replaces the consultant, maybe you got some stuff," he said. "You're going to profitable companies with competitive moats, making that moat bigger," he explained. "Making their profit bigger is probably pretty interesting from a financial point of view."

Cellphones

Can Using a Dumber Phone Cure 'Brain Rot'? (seattletimes.com) 87

Brain rot — the inability to think deeply after too much scrolling on a phone — afflicts "plenty of people," writes the New York Times' lead consumer technology writer. [Alternate URL here.] He's suffering from it too — "These days, it's tough to even finish a book."

But is the answer just avoiding distractions with a stripped-down $600 phone "that barely does anything"? For a week he tested the Light Phone III... The newest version, which began shipping in March and is set for a broader release in July, can place calls, send texts, take photos, show map directions, play music and podcasts and not do much else. There is no web browser. There is also no app store, meaning there's no Uber to hail a ride, no Slack and no social media. There isn't even email... There were moments I enjoyed it. While waiting for a train, resting at the gym or eating alone, I was not tempted to stare at the phone screen, and I felt more mindful of my surroundings. Phone calls sounded nice and clear. The maps app did a fine job navigating me around town.

It reminded me of simpler times when we used phones primarily to converse before putting them away to focus on other tasks. But over the week, the downsides of a dumber phone chipped away at my enjoyment, and overall I felt more stressed and less capable. I suddenly found myself unable to get into a train station, look up the name of a new restaurant or control my garage door. Some of that has less to do with the Light Phone itself, which is a so-so product, and more to do with how society as a whole has become dependent on advanced smartphone features.

For example, his old smartphone supported virtual phone-based passes for mass transit and speedy access to his gym. (And his friends made phone of the Light Phone's photos.) But at least never felt tempted to check his email when out to dinner.

"While I admire the goal of the Light Phone, my experience demonstrates there's nothing we can realistically do or buy to bring us back to simpler times. So many aspects of our lives, including getting around town, working, paying for things and controlling home appliances, revolve around our highly capable smartphones.

"This Light Phone experiment reminded me of glamping: paying a lot to have an artificially crummier experience."
Transportation

Tesla Moves Towards Launching an Uber Competitor (axios.com) 245

"Tesla is taking steps to launch a ride-sharing service that could compete directly with Uber, Lyft and Waymo," reports Axios, noting that Tesla "has filed for a transportation charter-party carrier permit from the California Public Utilities Commission, Bloomberg reported Thursday." "That classification means Tesla would own and control the fleet of vehicles," Bloomberg reported... "In its communications with California officials, Tesla discussed driver's license information and drug-testing coordination, suggesting the company intends to use human drivers, at least initially," Bloomberg reported. The company is seeking the same type of permit that Waymo uses to run its robotaxi business.Uber is gearing up to begin offering autonomous vehicle services in partnership with Waymo in Austin and Atlanta later this year.
The article also adds that Musk "told investors in January that 'I'm confident that we will release unsupervised FSD in California this year,' referring to the company's Full Self-Driving system." But "Tesla has yet to apply for a permit to operate driverless vehicles..." notes the EV blog Electrek, adding "This is just a step for Tesla to test ride-hailing services ahead of autonomy."

Reuters also points out that "Earlier in October, Tesla revealed the Cybercab, a robotaxi concept that had no steering wheel or control pedals... He has said the Cybercab will go into production in 2026 and will also be available for customers to buy for less than $30,000."
Censorship

FTC Launches Broad Tech 'Censorship' Probe Targeting Meta, Uber (yahoo.com) 201

The U.S. Federal Trade Commission has launched an inquiry into potential "censorship" by technology platforms ranging from Meta to Uber, marking an escalation in scrutiny of content moderation practices. FTC Chair Andrew Ferguson called for public comment on what he termed "Big Tech censorship," describing it as "un-American" and "potentially illegal."

The broad probe could examine social media, video sharing, ride-sharing and event planning services. The announcement follows long-standing Republican claims that conservative viewpoints face discrimination on social media platforms.
Software

'Uber For Armed Guards' Rushes To Market 72

An anonymous reader quotes a report from Gizmodo: Protector, an app that lets you book armed goons the same way you'd call for an Uber, is having a viral moment. The app started doing the rounds on social media after consultant Nikita Bier posted about it on X. Protector lets the user book armed guards on demand. Right now it's only available in NYC and LA. According to its marketing, every guard is either "active duty or retired law enforcement and military." Every booking comes with a motorcade and users get to select the number of Escalades that'll be joining them as well as the uniforms their hired goons will wear.

Protector is currently "#7 in Travel" on Apple's App Store. It's not available for people who use Android devices. [...] The marketing for Protector, which lives on its X account, is surreal. A series of robust and barrel-chested men in ill-fitting black suits deliver their credentials to the camera while sitting in front of a black background. They're all operators. They describe careers in SWAT teams and being deployed to war zones. They show vanity shots of themselves kitted out in operator gear. All of them have a red lapel pin bearing the symbol of Protector.
If the late UnitedHealthcare CEO had used Protector, he might still be alive today, suggests Protector in its marketing materials. A video on X shows "several fantasy versions of the assassination where a Protector is on hand to prevent the assassin from killing the CEO," reports Gizmodo.

The app is a product from parent company Protector Security Solutions, which was founded by Nick Sarath, a former product designer at Meta.
AI

AI Bugs Could Delay Upgrades for Both Siri and Alexa (yahoo.com) 24

Bloomberg reports that Apple's long-promised overhaul for Siri "is facing engineering problems and software bugs, threatening to postpone or limit its release, according to people with knowledge of the matter...." Last June, Apple touted three major enhancements coming to Siri:

- the ability to tap into a customer's data to better answer queries and take actions.
- a new system that would let the assistant more precisely control apps.
- the capability to see what's currently on a device's screen and use that context to better serve users....

The goal is to ultimately offer a more versatile Siri that can seamlessly tap into customers' information and communication. For instance, users will be able to ask for a file or song that they discussed with a friend over text. Siri would then automatically retrieve that item. Apple also has demonstrated the ability for Siri to quickly locate someone's driver's license number by reviewing their photos... Inside Apple, many employees testing the new Siri have found that these features don't yet work consistently...

The control enhancements — an upgraded version of something called App Intents — are central to the operation of the company's upcoming smart home hub. That product, an AI device for controlling smart home appliances and FaceTime, is slated for release later this year.

And Amazon is also struggling with an AI upgrade for its digital assistant, reports the Washington Post: The "smarter and more conversational" version of Alexa will not be available until March 31 or later, the employee said, at least a year and a half after it was initially announced in response to competition from OpenAI's ChatGPT. Internal messages seen by The Post confirmed the launch was originally scheduled for this month but was subsequently moved to the end of March... According to internal documents seen by The Post, new features of the subscriber-only, AI-powered Alexa could include the ability to adopt a personality, recall conversations, order takeout or call a taxi. Some of the new Alexa features are similar to Alexa abilities that were previously available free through partnerships with companies like Grubhub and Uber...

The AI-enhanced version of Alexa in development has been repeatedly delayed due to problems with incorrect answers, the employee working on the launch told The Post. As a popular product that is a decade old, the Alexa brand is valuable, and the company is hesitant to risk customer trust by launching a product that is not reliable, the person said.

Transportation

Lyft Eyes Robotaxi Launch in 2026 27

Lyft says it will launch a fleet of robotaxis, using self-driving technology from Intel's Mobileye, in Dallas in "as soon as 2026," with plans to scale to "thousands" of vehicles in additional markets in the months to follow. From a report: To signal its seriousness, the company tapped Marubeni, a Japanese conglomerate, to run fleet operations. Lyft's news comes after Uber dropped new details about its plan to feature Waymo's robotaxis on its platform in Austin and Atlanta later this year. And Tesla recently shared plans to launch a robotaxi service in Austin this summer.
AI

Bad Week for Unoccupied Waymo Cars: One Hit in Fatal Collision, One Vandalized by Mob (nbcbayarea.com) 69

For the first time in America, an empty self-driving car has been involved in a fatal collision. But it was "hit from behind by a speeding car that was going about 98 miles per hour," a local news site reports, citing comments from Waymo. ("Two other victims were taken to the hospital with life-threatening injuries. A dog also died in the crash, according to the San Francisco Fire Department.")

Waymo's self-driving car "is not being blamed," notes NBC Bay Area. Instead the Waymo car was one of six vehicles "struck when a fast-moving vehicle slammed into a line of cars stopped at a traffic light..." The National Highway Traffic Safety Administration requires self-driving car companies, like Waymo, to report each time their vehicles are involved in an accident, regardless of whether the autonomous vehicle was at fault. According to NHTSA, which began collecting such data in July 2021, Waymo's driverless vehicles have been involved in about 30 different collisions resulting in some type of injury. Waymo, however, has noted that nearly all those crashes, like Sunday's collision, were the fault of other cars driven by humans. While NHTSA's crash data doesn't note whether self-driving vehicles may have been to blame, Waymo has previously noted that it only expects to pay out insurance liability claims for two previous collisions involving its driverless vehicles that resulted in injuries.

In December, Waymo touted the findings of its latest safety analysis, which determined its fleet of driverless cars continue to outperform human drivers across major safety metrics. The report, authored by Waymo and its partners at the Swiss Reinsurance Company, reviewed insurance claim data to explore how often human drivers and autonomous vehicles are found to be liable in car collisions. According to the study, Waymo's self-driving vehicles faced about 90% fewer insurance claims relating to property damage and bodily injuries compared to human drivers... The company's fleet of autonomous vehicles have traveled more than 33 million miles and have provided more than five million rides across San Francisco, Los Angeles, Phoenix and Austin...

In California, there are more than 30 companies currently permitted by the DMV to test driverless cars on the open road. While most are still required to have safety drivers sitting in the front seat who can take over when needed, Waymo remains the only fleet of robotaxis in California to move past the state's testing phase to, now, regularly offer paid rides to passengers.

Their article adds that while Sunday's collision marks the first fatal crash involving a driverless car, "it was nearly seven years ago when another autonomous vehicle was involved in a deadly collision with a pedestrian in Tempe, Arizona, though that self-driving car had a human safety driver behind the wheel. The accident, which occurred in March 2018, involved an autonomous car from Uber, which sold off its self-driving division two years later to a competitor."

In other news, an unoccupied Waymo vehicle was attacked by a mob in Los Angeles last night, according to local news reports. "Video footage of the incident appears to show the vehicle being stripped of its door, windows shattered, and its Jaguar emblems removed. The license plate was also damaged, and the extent of the vandalism required the vehicle to be towed from the scene."

The Los Angeles Times reminds its readers that "Last year, a crowd in San Francisco's Chinatown surrounded a Waymo car, vandalized it and then set it ablaze..."
Youtube

Delta Inks Exclusive Pact With YouTube For In-Flight Viewing (variety.com) 57

Delta Air Lines has partnered with YouTube to provide ad-free YouTube Premium and YouTube Music to SkyMiles members on flights. "The deal includes a selection of curated content from key YouTube creators," notes Variety. The airline also said it would upgrade its fleet with better Wi-Fi and 4K HDR QLED displays, alongside AI-driven enhancements like a personal assistant on the Fly Delta app to improve travel experiences. From the report: Delta executives announced the YouTube deal and other flight-experience enhancements to its Delta Sync platform as the aviation giant gave an expansive presentation Tuesday evening at the Sphere in Las Vegas, in connection with the Consumer Electronics Show. Delta touted plans to mark the company's 100th anniversary this year, noting that it is the first airline to reach the centennial mark.

It's also no surprise that Delta is leaning hard into AI tech. The company hopes its Delta Concierge AI-powered personal assistant feature that is rolling out this year on its Fly Delta app will make strides in improving the overall customer experience. The goal is that with repeated use the Concierge tool will come to anticipate individual consumers' needs and help them streamline the logistics of travel -- or what Delta dubbed "contextualized guidance" on everything from departure gates to baggage claim details to alerting travelers to weather conditions at their destinations. [...]

Mary Ellen Coe, chief business officer of YouTube, emphasized that the ad-free YouTube offering will allow viewers to access streaming content as well as podcasts and music. She also asserted that consumers are increasingly gathering travel tips and inspiration through YouTube creators. "Creators are producing the must-see TV of today," Coe said.

Transportation

Man Trapped in Circling Waymo on Way to Airport (cbsnews.com) 137

It "felt like a Disneyland ride," reports CBS News. A man took a Waymo takes to the airport — only to discover the car "wouldn't stop driving around a parking lot in circles." And because the car was in motion, he also couldn't get out.

Still stuck in the car, Michael Johns — a tech-industry worker — then phoned Waymo for help. ("Has this been hacked? What's going on? I feel like I'm in the movies. Is somebody playing a joke on me?") But he also filmed the incident... "Why is this thing going in a circle? I'm getting dizzy," Johns said in a video posted on social media that has since gone viral, garnering more than two million views and interactions....

The Waymo representative was finally able to get the car under control after a few minutes, allowing him to get to the airport just in time to catch his flight back to LA. He says that the lack of empathy from the representative who attempted to help him, on top of the point that he's unsure if he was talking to a human or AI, are major concerns. "Where's the empathy? Where's the human connection to this?" Johns said while speaking with CBS News Los Angeles. "It's just, again, a case of today's digital world. A half-baked product and nobody meeting the customer, the consumers, in the middle."

Johns, who ironically works in the tech industry himself, says he would love to see services like Waymo succeed, but he has no plans to hop in for a ride until he's sure that the kinks have been fixed. In the meantime, he's still waiting for someone from Waymo to contact him in regards to his concerns, which hasn't yet happened despite how much attention his video has attracted since last week.

"My Monday was fine till i got into one of Waymo 's 'humanless' cars," he posted on LinkedIn . "I get in, buckle up ( safety first) and the saga begins.... [T]he car just went around in circles, eight circles at that..."

A Waymo spokesperson admitted they'd added about five minutes to his travel time, but then "said the software glitch had since been resolved," reports the Los Angeles Times, "and that Johns was not charged for the ride."

One final irony? According to his LinkedIn profile, Johns is a CES Innovations Awards judge.
AI

Some Passengers Riding in Waymo's Driverless Cars Face Uncomfortable Situations (msn.com) 171

Alphabet's Waymo robotaxis are providing "hundreds of thousands of driverless rides each month," reports the Washington Post. But as the robotaxi service expands in San Francisco, Los Angeles, Phoenix and Austin, some passengers "have found that traveling by robotaxi can make riders into sitting ducks for a new form of public harassment." The Washington Post spoke with four Waymo passengers, three of them women, who said they experienced harassment or what felt like threats to their safety from people who followed, obstructed or attempted to enter a driverless vehicle they were riding in...

Elliot, a tech worker in San Francisco, recalled in a phone interview a "scary" situation during a Waymo ride late one night in October. A pedestrian tried to enter the driverless vehicle as it waited at a red light. "Go away," Elliot yelled at the man as he knocked on the window before briefly flashing what looked like a knife, video of the incident viewed by The Post showed... In the moment, Elliot said, he wished someone could have "slammed on the gas and gotten away from this guy," adding that Waymo should change how its vehicles respond in such situations...

Madelline, a 25-year-old restaurant server in San Francisco, said that during a recent Waymo ride at around 2 a.m., the driverless vehicle had to stop after two drivers ahead began yelling at each other and throwing things out of their cars in what appeared to be a road rage dispute. The two cars blocked an intersection and one person got out of one of the vehicles. "I was definitely panicking a little bit," Madelline said, as her car waited for the road to clear instead of turning off as a human driver might do... She would like to have more control over a robotaxi's route but still prefers Waymo rides to using Uber or Lyft, whose drivers sometimes make her uncomfortable...

In September, Amina V. was on her way to a hair appointment when a man stepped in front of her robotaxi and the car stalled in the middle of the street. She already had been recording herself in the Waymo, so she turned the camera to capture the man hitting on her while her car stood frozen in San Francisco's Soma neighborhood.

And one Saturday night at 10:30 p.m., a tech worker named Stephanie took a driverless Waymo robotaxi with her sister, and reports confronting "several young men close to the robotaxi honking and yelling, 'Hey, ladies — you guys are hot.' If she or another human had been driving, it would have been easy to reroute the car to avoid leading the pursuers to her home. But she was scared and didn't know how to change the robot's path. She called 911, but a dispatcher said they couldn't send a police car to a moving vehicle, Stephanie recalled... [S]he said the other car gave up the chase when the Waymo was a minute from her house. She and her sister arrived home safely, though terrified. Stephanie didn't catch the car's license plate number, which the 911 dispatcher requested after her ride concluded. Waymo vehicles, like other driverless cars in development, use multiple cameras to help make sense of the world around them. But when she later asked the company for the car's video footage, hoping it had captured the license plate, Waymo declined to provide it, she said.

She would like closer coordination between Waymo and first responders and says she is now unsure about self-driving rides after dark. "I would feel safe taking it during the day," Stephanie said. But "at night, maybe I'm safer having someone else in the car just in case something happens."

A Waymo spokesperson told the Washington Post that their support agents will stay on the line with riders who call in about incidents like this, also working with law enforcement as appropriate — but the agents can't change the vehicle's specific route. (The Post adds that Waymo passengers "can tell a vehicle to pull over or change its next stop or destination using the Waymo app, or ask a support agent to make similar changes.")
The Internet

Months After Its 20th Anniversary, OpenStreetMap Suffers an Extended Outage (openstreetmap.org) 10

Monday long-time Slashdot reader denelson83 wrote: The crowdsourced, widely-used map database OpenStreetMap has had a hardware failure at its upstream ISP in Amsterdam and has been put into a protective read-only mode to avoid loss or corruption of data. .
The outage had started Sunday December 15 at 4:00AM (GMT/UTC), but by Tuesday they'd posted a final update: Our new ISP is up and running and we have started migrating our servers across to it. If all goes smoothly we hope to have all services back up and running this evening...

We have dual redundant links via separate physical hardware from our side to our Tier 1 ISP. We unexpectedly discovered their equipment is a single point failure. Their extended outage is an extreme disappointment to us.

We are an extremely small team. The OSMF budget is tiny and we could definitely use more help. Real world experience... Ironically we signed a contract with a new ISP in the last few days. Install is on-going (fibre runs, modules & patching) and we expect to run old and new side-by-side for 6 months. Significantly better resilience (redundant ISP side equipment, VRRP both ways, multiple upstream peers... 2x diverse 10G fibre links).

OpenStreetMap celebrated its 20th anniversary in August, with a TechCrunch profile reminding readers the site gives developers "geographic data and maps so they can rely a little less on the proprietary incumbents in the space," reports TechCrunch, adding "Yes, that mostly means Google."

OpenStreetMap starts with "publicly available and donated aerial imagery and maps, sourced from governments and private organizations such as Microsoft" — then makes them better: Today, OpenStreetMap claims more than 10 million contributors who map out and fine-tune everything from streets and buildings, to rivers, canyons and everything else that constitutes our built and natural environments... Contributors can manually add and edit data through OpenStreetMap's editing tools, and they can even venture out into the wild and map a whole new area by themselves using GPS, which is useful if a new street crops up, for example...

OpenStreetMap's Open Database License allows any third-party to use its data with the appropriate attribution (though this attribution doesn't always happen). This includes big-name corporations such as Apple and VC-backed unicorns like MapBox, through a who's who of tech companies, including Uber and Strava... More recently, the Overture Maps Foundation — an initiative backed by Microsoft, Amazon, Meta and TomTom — has leaned heavily on OpenStreetMap data as part of its own efforts to build a viable alternative to Google's walled mapping garden.

The article notes that OpenStreetMap is now overseen by the U.K.-based nonprofit OpenStreetMap Foundation (supported mainly by donations and memberships), with just one employee — a system engineer — "and a handful of contractors who provide administrative and accounting support."

In August its original founder Steve Coast, returned to the site for a special blog post on its 20th anniversary: OpenStreetMap has grown exponentially or quadratically over the last twenty years depending on the metric you're interested in... The story isn't so much about the data and technology, and it never was. It's the people... OpenStreetMap managed to map the world and give the data away for free for almost no money at all. It managed to sidestep almost all the problems that Wikipedia has by virtue of only representing facts not opinions. The project itself is remarkable. And it's wonderful that so many are in love with it.
"Two decades ago, I knew that a wiki map of the world would work," Coast writes. "It seemed obvious in light of the success of Wikipedia and Linux..."
Transportation

Uber Will Need To Fingerprint Drivers In California To Transport Teens (techcrunch.com) 98

An anonymous reader quotes a report from TechCrunch: Uber has 30 days to require certain drivers to get fingerprinted if the ride-hail giant intends to continue transporting unaccompanied teens in California. The California Public Utilities Commission (CPUC) issued a ruling Thursday that requires taxi and ride-hail drivers who are carrying unaccompanied minors in the state to pass a fingerprint background check. The ruling also requires transport companies to pay for the cost of those background checks. "When an adult is being tasked to provide a service to a minor, the adult is placed in a position of trust, responsibility, and control over California's most vulnerable citizenry -- children," reads the decision. "Not conducting a fingerprint-based background check to identify adults with disqualifying arrests or criminal records would place the unaccompanied minor in a potentially dangerous, if not life-threatening situation." [...]

The CPUC's ruling also requires transport companies that intend to transport minors share information with the agency on how they implement live trip tracking for parents, what safety procedures they implement at pickup and drop-off locations, and what sort of driver training the companies implement specifically around transporting unaccompanied minors. The ruling also says that each company is responsible for paying for the checks. Uber has also argued against this stipulation, saying that forcing the company -- which has a market cap of around $150 billion as of December -- to pay for fingerprinting would result in a price hike for the Uber for Teens service.

AI

Are People Starting to Love Self-Driving Robotaxis? (marketplace.org) 106

"In a tiny handful of places..." Wired wrote last month, "you can find yourself flanked by taxis with no one in the drivers' seats." But they added that "Granted, practically everyone has been numbed by the hype cycle."

Wired's response? "[P]ile a few of us into an old-fashioned, human-piloted hired car, then follow a single Waymo robotaxi wherever it goes for a whole workday" to "study its movements, its relationship to life on the streets, its whole self-driving gestalt. We'll interview as many of its passengers as will speak to us, and observe it through the eyes of the kind of human driver it's designed to replace."

This week Wired senior editor John Gravios discussed the experience on the business-news radio show Marketplace (with Marketplace host Kai Ryssdal): Ryssdal: What kinds of reactions did you get from people once you track them down, what did they say about their experience in this driverless car?

Gravios:It was pretty uniform and impressive how much people just love it. They just like the experience of the drive, I guess it's a little bit less herky-jerky than a human driver, but I think a lot of it just comes down to people are just kind of relieved not to have to talk to somebody else, as as sad as that is...

Ryssdal: Tell me about Gabe, your Uber driver, and his thoughts on this whole thing, because that was super interesting.

Gravios: So Gabe, this is a guy whose labor is directly at stake. You know, he's a guy whose labor is going to be replaced by a Waymo. He's had 30 years of experience as a professional driver, first as a taxi driver. He even organized a taxi driver strike in the days before Uber. His first, I think his prejudice with Waymo is having shared the road with them sort of sporadically, he thought of them as kind of dopey, rule-following, frustrating vehicles to share the road with. But over the course of the day, he started to recognize that the Waymo was driving a lot like a taxi driver. The Waymo was doing things that were aggressive, that are exactly the kinds of things that a taxi driver is trained to be aggressive with and doing things that were cautious that are exactly the kinds of things that taxi drivers are trained to be cautious with.

Ryssdal: Can we talk unit economics here? According to the math from a study you guys' cite, Waymo is not making a whole lot of money per vehicle, right? And eventually they're going to scale, and it's going to work out, but for the moment, even though they've gotten 11 billion-something-dollars, they're not turning a whole lot of profit here.

Gravios: Yeah, that's a big question, and the math is, even that study, based on a lot of guesswork. It's really hard to say what the unit economics are. What we can say is that the ridership rates are going up so fast that that study is already well out of date. When we were doing our chase, I think the monthly ridership for Waymo was 100,000 rides a month. By October, it was already 150,000 rides a month. So, the economics are just shifting under our feet a lot.

Cellphones

A Fake Uber Driver Borrowed Phones, Then Stole $200K in Cryptocurrency, Police Say (gizmodo.com) 48

"A man is accused of several felony charges after he allegedly posed as an Uber driver and then stole hundreds of thousands of dollars in cryptocurrency from customers in Scottsdale," reports Arizona news channel Fox 10.

"Prosecutors have called it an 'extremely sophisticated electronic fraud,'" reports Gizmodo, " and it's a strange approach to scamming that makes it sound unique in several ways." Nuruhussein Hussein, 40, allegedly picked up two unsuspecting people who were looking for Uber rides they'd ordered in Scottsdale — one in March and the other in October according to Fox 10 — by shouting their names on the street outside a hotel. It's not clear how Hussein may have known these people were looking for rides and court documents give no indication how he accomplished this or knew the victims would have crypto accounts, according to Fox 10, though a hotel does make sense as a target-rich environment for those looking to get picked up.

Once the victims were in the car, Hussein allegedly obtained the phones of the victims through some kind of pretense, including problems with his own phone and the need to look something up as well as a need to connect with the Uber app, according to NBC News. Hussein would then allegedly open up the victim's Coinbase account. "While manipulating the unsuspecting victim's phone the suspect transferred cryptocurrency from their digital wallet to his digital wallet," police reportedly explained in a statement.

Mozilla

What Do You Think of Mozilla's New Branding? (itsfoss.com) 101

As a "global crew of activists, technologists and builders," Mozilla open-sourced Firefox more than 25 years ago, notes a new blog post — and their president says Mozilla's mission is the same today: "build and support technology in the public interest, and spark more innovation, more competition and more choice online along the way."

But "Even though we've been at the forefront of privacy and open source, people weren't getting the full picture of what we do. We were missing opportunities to connect with both new and existing users." So this week the company announced a branding refresh, "making sure people know Mozilla for its broader impact, as well as Firefox."

The open-source blog It's FOSS writes: Meant to symbolize their activist spirit, the new brand identity of Mozilla involves a custom semi-slab typeface that spells Mozilla, followed by a flag that was taken from the M of their name. Mozilla points out that this is not just a rebranding, but something that will lay the foundation for the next 25 years, helping them promote the ideals of privacy and open source.
Mozilla teamed up with the design agency used by major brands like Uber and Burger King, for a strategy they say will "embody our role as a leader in digital rights and innovation, putting people over profits through privacy-preserving products, open-source developer tools, and community-building efforts..." We back people and projects that move technology, the internet and AI in the right direction. In a time of privacy breaches, AI challenges and misinformation, this transformation is all about rallying people to take back control of their time, individual expression, privacy, community and sense of wonder... [T]he new brand empowers people to speak up, come together and build a happier, healthier internet — one where we can all shape how our lives, online and off, unfold...

- The flag symbol highlights our activist spirit, signifying a commitment to 'Reclaim the Internet.' A symbol of belief, peace, unity, pride, celebration and team spirit — built from the 'M' for Mozilla and a pixel that is conveniently displaced to reveal a wink to its iconic Tyrannosaurus rex symbol designed by Shepard Fairey. The flag can transform into a more literal interpretation as its new mascot in ASCII art style, and serve as a rallying cry for our cause...

- The custom typefaces are bespoke and an evolution of its Mozilla slab serif today. It stands out in a sea of tech sans. The new interpretation is more innovative and built for its tech platforms. The sans brings character to something that was once hard working but generic. These fonts are interchangeable and allow for a greater degree of expression across its brand experience, connecting everything together.

The blog post at It's FOSS ends with a "trip down memory lane" — showing Mozilla's two previous logos. "I will be honest, I liked the Dino better," they write "the 2024 logo is a nice mix of a custom typeface and a flag, which looks really neat in my opinion."
Businesses

Uber's Gig-Economy Workforce Now Includes Programmers (yahoo.com) 15

Uber's gig-economy workforce now includes programmers. According to Bloomberg, "The company is expanding beyond its rideshare roots to enter a hot new market: helping other businesses outsource some of their artificial intellgience development to independent contractors." From the report: Its new AI training and data labeling division, called Scaled Solutions, builds on an internal team that tackles large-scale annotation tasks for Uber's rideshare, food delivery and freight units. According to its website, Scaled Solutions has begun serving other companies that also need high-quality datasets. Clients include Aurora Innovation Inc., an Uber-backed firm that makes self-driving software for commercial trucks, and Niantic Inc., the game developer behind Pokemon Go.

Uber's efforts to sell data labeling services have not previously been reported. The move could allow it to gain a piece of a growing market, as global companies rely on humans to vet data to train AI models. Scale AI Inc, which offers similar services, is valued at $14 billion, making it one of the hottest artificial intelligence startups. The rideshare giant has plenty of experience recruiting contractors, as it has done for years with drivers and couriers. Now the company is betting that it can help other businesses by getting enough skilled workers who can label images, text and videos with context for machine learning models to recognize patterns and make accurate predictions and recommendations.

Government

Gig-Working Uber and Lyft Drivers Can Unionize, Say Massachusetts Voters (reuters.com) 53

On Tuesday Massachusetts voted to become the first state to allow gig-working drivers to join labor unions, reports WBUR: Since these gig workers are classified as independent contractors, federal law allowing employees the right to unionize does not apply to them. With the passage of this ballot initiative, Massachusetts is the first state to give ride-hailing drivers the ability to collectively bargain over working conditions.
Supporters have said the ballot measure "could provide a model for other states to let Uber and Lyft drivers unionize," reports Reuters, "and inspire efforts to organize them around the United States." Roxana Rivera, assistant to the president of 32BJ SEIU, an affiliate of the Service Employees International Union, that had spearheaded a campaign to pass the proposal, said its approval shows that Massachusetts voters want drivers to have a meaningful check against the growing power of app-based companies... The Massachusetts vote was the latest front in a years-long battle in the United States over whether ride-share drivers should be considered to be independent contractors or employees entitled to benefits and wage protections. Studies have shown that using contractors can cost companies as much as 30% less than employees.

Drivers for Uber and Lyft, including approximately 70,000 in Massachusetts, do not have the right to organize under the National Labor Relations Act... Under the Massachusetts measure, drivers can form a union after collecting signatures from at least 25% of active drivers in Massachusetts, and companies can form associations to allow them to jointly negotiate with the union during state-supervised talks.

But the Boston Globe points out that the measure " divided labor advocates in Massachusetts, some of whom worry it would in fact be a step backward in the lengthy fight to boost the rights of gig workers." Those concerns led the state's largest labor organization, the AFL-CIO, to remain neutral. But two unions backing the effort, the SEIU 32BJ and the International Association of Machinists, say allowing drivers to unionize, even if not as full employees, will help provide urgently needed worker protections and better pay and safety standards.
Crime

WSJ Profiles The 'Dangerous' Autistic Teen Cybercriminal Who Leaked GTA VI Clips (msn.com) 78

The Wall Street Journal delves into the origin story of that teenaged Grand Theft Auto VI leaker. Arion Kurtaj, now 19 years old, is the most notorious name that has emerged from a sprawling set of online communities called the Com... Their youthful inventiveness and tenacity, as well as their status as minors that make prosecution more complicated, have made the Com especially dangerous, according to law-enforcement officials and cybersecurity investigators. Some kids, they say, are recruited from popular online spaces like Minecraft or Roblox.... [William McKeen, a supervisory special agent with the FBI's Cyber Division] said the average age of anyone arrested for a crime in the U.S. is 37, while the average age of someone arrested for cybercrime is 19. Cybersecurity investigators have found posts they say suggest Kurtaj has been involved in online attacks since he was 11.
"He had limited social skills and trouble developing relationships, records say — and ultimately looked for approval in the booming world of cybercrime..." [When Kurtaj was 14] he landed in a residential school serving children with severe emotional and behavioral needs. Kurtaj was physically assaulted by a staff member at his school who was later convicted as a result, according to a person familiar with the case. In early 2021, his mother brought him home and removed him from government care, court records say. He never returned to school. He was 16.

A month after his mother pulled him out of school, investigators say that Kurtaj was part of a hacking group called Recursion Team that broke into the videogame firm Electronic Arts and stole 780 gigabytes of data. When Electronic Arts refused to engage, they dumped the stolen data online. Within a week of that hack, investigators had identified Kurtaj and provided his name to the FBI. Later in that summer of 2021, according to court records, Kurtaj partnered with another teenager, known as ASyntax, and several Brazilian hackers, and started calling themselves Lapsus$. The group hacked into the British telecommunications giant BT in an effort to steal money using a technique called SIM swapping... The hacks weren't always for money. In late 2021, Lapsus$ hacked into a website operated by Brazil's Ministry of Health and deleted the country's database of Covid vaccinations, according to law enforcement...

If the Com has a social center, it's a website called Doxbin, where users publish personal details, such as home addresses and phone numbers, of their online rivals in an attempt to intimidate each other. Kurtaj bought Doxbin in November 2021 for $75,000, according to Chainalysis. But after a few months, the previous owners accused Kurtaj of mismanaging the site and pressured him to sell it back. He relented. Then in January 2022, cybersecurity investigators say, he doxxed the entire site, publishing a database that included usernames, passwords and email addresses that he'd downloaded when he was the owner. For cybersecurity experts, it was a gold mine. "It helped investigators piece together which crimes were done by who," said Allison Nixon, chief research officer at Unit 221B, an online investigations firm.

Doxbin's owners responded with a dox of Kurtaj and his family, including his home address and photos of him, investigators say — setting up the chain of events that would put Kurtaj in the Travelodge.

After two weeks of "protective custody" there — during which time he was supposed to be computer-free — Kurtaj "was arrested a third time and charged with hacking, fraud and blackmail. Authorities said that while at the Travelodge, he broke into Uber and taunted the company by posting a link to a photo of an erect penis on the company's internal Slack messaging system, then stole software and videos from Rockstar Games. Stolen clips had popped up in a Grand Theft Auto discussion forum from a user named teapotuberhacker and stirred a frenzy.

"As officers collected evidence, the teen stood by, emotionless, police say...."

"Kurtaj's lawyers and some experts on autism have said a potential lifetime of incarceration isn't appropriate for a teenager like Kurtaj..."

Thanks to long-time Slashdot reader SpzToid for sharing the article.
The Courts

Court Blocks Uber Crash Lawsuit After Couple's Daughter Agreed To Uber Eats TOS (npr.org) 122

An anonymous reader quotes a report from NPR: A New Jersey appeals court says a couple cannot sue Uber over a life-altering car accident because of the app's terms and conditions, even though they say it was their daughter who agreed to those terms while placing an Uber Eats order. John and Georgia McGinty -- a Mercer County couple both in their 50s -- filed a lawsuit against the ride-hailing company in February 2023, nearly a year after suffering "serious physical, psychological, and financial damages" when the Uber they were riding in crashed into another car, according to court filings. "There are physical scars, mental scars, and I don't think that they will ever really be able to go back to their full capacity that they were at before," says their attorney, Mike Shapiro.

Uber responded by filing a motion to dismiss the complaint and compel arbitration, which would require the parties to resolve their differences outside court instead -- ostensibly benefiting the company by lowering legal costs and keeping proceedings private. Uber argued that Georgia McGinty, a longtime customer of Uber Rides and Uber Eats, had agreed to arbitrate any disputes with the company when she signed off on the language in the app's terms of use on three occasions over the years. The McGintys fought back, saying it was actually their daughter -- who was and remains a minor -- who had most recently agreed to the terms when she used Georgia's phone to order food on their behalf. A lower court initially sided with the couple, denying Uber's motion to compel arbitration in November 2023. Uber appealed the decision, and late last month, the appeals court ruled in its favor.

"We hold that the arbitration provision contained in the agreement under review, which Georgia or her minor daughter, while using her cell phone agreed to, is valid and enforceable," the three-judge panel wrote in September. "We, therefore, reverse the portion of the order denying arbitration of the claims against Uber." Shapiro told NPR that the couple "100%" wants to keep pursuing their case and are mulling their options, including asking the trial court to reconsider it or potentially trying to bring it to the New Jersey Supreme Court. "Uber has just been extremely underhanded in their willingness to open the same cabinets that they're forcing the McGintys to open up and have to peek around in," Shapiro says. "It's unfortunate that that's the way that they're carrying on their business, because this is truly something that subjects millions and millions of Americans and people all over the world to a waiver of their hard-fought rights."
"While the plaintiffs continue to tell the press that it was their daughter who ordered Uber Eats and accepted the Terms of Use, it's worth noting that in court they could only 'surmise' that that was the case but could not recall whether 'their daughter ordered food independently or if Georgia assisted,'" Uber said in a statement.

The report cites another recent case where Disney "tried to block a man's wrongful death lawsuit on behalf of his wife -- who died following an allergic reaction after eating at a Disney World restaurant -- because he had signed up for a trial of Disney+." After negative media coverage, the company backtracked on its push for arbitration.

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