The Almighty Buck

Uber and DoorDash Try To Halt NYC Law That Encourages Tipping (nytimes.com) 208

An anonymous reader quotes a report from the New York Times: Two of the largest food-delivery app companies have made a last-ditch effort to overturn tipping laws in New York City that go into effect in January just as its next mayor, who has been highly critical of the companies and the app industry, takes office. Tips to delivery workers have plummeted since some food-delivery apps switched to showing the tipping option only after a purchase had been completed; that change came after New York City established the country's first minimum pay-rate for the workers in 2023. The new laws will require the apps to suggest a minimum tip of 10 percent at checkout, though customers can contribute more or less, or nothing at all.

Two of the app companies, DoorDash and Uber, filed a joint federal lawsuit in the Southern District of New York late last week targeting the City Council legislation, arguing that the new rules violated the First Amendment by requiring them to "speak a government-mandated message" and exceeded the Council's authority. Although tipping will be optional under the law, the companies wrote in the suit that a "mandated pre-delivery 10 percent tip suggestion" would cause customers to use the app less because they were suffering from "tipping fatigue." "Lessened engagement would result in fewer orders," the suit said.

Transportation

Uber Pulls Back From Electric Cars, Slashing Incentives for Drivers (financialpost.com) 35

Uber has discontinued its monthly electric vehicle bonuses for drivers in the United States and Canada, marking the latest in a series of rollbacks from a company that once pledged to pour $800 million into helping its drivers transition away from gasoline-powered cars. The ride-hailing giant had previously eliminated its $1-per-ride EV perk last year, replacing it with monthly bonuses that required drivers to complete 200 rides. Those monthly payments are now gone too.

The company is far behind its self-imposed climate targets. Uber had pledged to reach 100% EVs in London by 2025 and across North America and Europe by 2030. Current figures paint a different picture: roughly 40% of miles in London come from EVs, while Europe sits at about 15% and North America at just 9%. The company's emissions have nearly doubled over the past three years and now exceed Denmark's total carbon footprint. Uber executives acknowledged to Bloomberg that they will likely miss their green targets. The company has doled out $539 million of its $800 million pledge through the end of 2024. Meanwhile, Uber's operating profits are set to double this year, and the company recently committed $20 billion to stock buybacks.
United States

New York Now Requires Retailers To Tell You When AI Sets Your Price (nytimes.com) 44

New York has become the first state in the nation to enact a law requiring retailers to disclose when AI and personal data are being used to set individualized prices [non-paywalled source] -- a measure that lawyers say will make algorithmic pricing "the next big battleground in A.I. regulation."

The law, enacted through the state budget, requires online retailers using personalized pricing to post a specific notice: "THIS PRICE WAS SET BY AN ALGORITHM USING YOUR PERSONAL DATA." The National Retail Federation sued to block enforcement on First Amendment grounds, arguing the required disclosure was "misleading and ominous," but federal judge Jed S. Rakoff allowed the law to proceed last month.

Uber has started displaying the notice to New York users. Spokesman Ryan Thornton called the law "poorly drafted and ambiguous" but maintained the company only considers geographic factors and demand in setting prices. At least 10 states have bills pending that would require similar disclosures or ban personalized pricing outright. California and federal lawmakers are considering complete bans.
Advertising

Benedict Cumberbatch Films Two Bizarre Holiday Ads: for 'World of Tanks' and Amazon (pcgamer.com) 17

"There are times when World of Tanks feels less like a videogame and more like a giant ad budget looking for something to be spent on," writes PC Gamer. This year, all those huge sacks with dollar signs on them have been thrown Benedict Cumberbatch's way, making him the game's newest "Holiday Ambassador" and the star of an absolutely bizarre Christmas advert. The story has very little to do with Christmas and, frankly, not much connection to tanks either, featuring Cumberbatch as a sort of chaotic, supernatural therapist trying to bring a meek nerd out of his shell with the help of a chaotic crowd of his other patients. It's a good watch, shedding the usual hard man action star vibe of past celebrity trailers in favour of something that feels more like a mischievous one act play.
Cumberbatch also portrayed Smaug and Sauron in The Hobbit films (2012-2014), Khan in Star Trek Into Darkness (2013), and Dr. Strange in six Marvel movies. And now Amazon has also hired Cumberbatch for what its calls its "Cannes-winning '5-Star Theater' campaign... performing real Amazon customer reviews as theatrical monologues." Cumberbatch performed over 15 reviews, including popular holiday gifts like the Bissell portable carpet cleaner, Toto bidet, and SharkNinja blender — showing that Amazon truly does have something for everyone on your list.
Last year Amazon produced a similar campaign starring Adam Driver ("Kylo Ren" from the final trilogy of Star Wars sequels). "The humor comes from the juxtaposition between Cumberbatch's gravitas and the text itself," reports Adweek, adding that the reviews were curated "using internal AI tools, to find the most oddly specific reviews on the platform."

Amazon will stream Cumberbatch's bizarre ads on major platforms including TikTok, Snapchat, YouTube, Lyft, Uber, Disney/Hulu, Paramount, and Roku, and on several NFL football games.

I remember when Amazon just chose the best funny fake reviews from customers, and then posted them on the front page of Amazon...
Transportation

Uber Launches Driverless Robotaxi Service in Abu Dhabi, and Plans Many More (techcrunch.com) 15

"A year after launching a commercial robotaxi service in Abu Dhabi, Chinese autonomous vehicle technology company WeRide and partner Uber can finally call that service driverless," reports TechCrunch.

A company official hailed it as "a historic transportation milestone, as the first driverless AV deployment outside of the U.S. or China." But TechCrunch notes that's just the beginning: Uber has spent the past two years locking up partnerships with 20 autonomous vehicle technology companies in various countries, including the United States, Europe, and the Middle East.

Those partnerships have expanded beyond the realm of robotaxis as well. Uber's deals span the full range of self-driving applications, including delivery and trucking. This year alone, it announced partnerships withAnn Arbor, Michigan-basedMay MobilityandVolkswagen, Chinese self-driving firms Momenta,Pony.ai, and Baidu, as well as a recent deal to create a premium robotaxi service using Lucid Gravity SUVs equipped with a self-driving system from San Francisco-based startup Nuro.

These deals are finally beginning to materialize into commercial services. For instance, Uber and Waymo launched a robotaxi service earlier this year in Austin. Now, Uber has expanded to the Middle East with WeRide in Abu Dhabi — with even more cities to come, including Dubai. Uber CEO Dara Khosrowshahi forecast in the company's third-quarter earnings report that there would be autonomous vehicle deployments on the Uber network in at least 10 cities by the end of 2026. Uber and WeRide have previously shared plans to expand to 15 cities throughout the Middle East and Europe, eventually scaling to thousands of robotaxis. That would represent a massive leap for WeRide, which today has more than 150 robotaxis in the region.

AI

Microsoft Executives Discuss How AI Will Change Windows, Programming -- and Society (windowscentral.com) 69

"Windows is evolving into an agentic OS," Microsoft's president of Windows Pavan Davuluri posted on X.com, "connecting devices, cloud, and AI to unlock intelligent productivity and secure work anywhere."

But former Uber software engineer and engineering manager Gergely Orosz was unimpressed. "Can't see any reason for software engineers to choose Windows with this weird direction they are doubling down on. So odd because Microsoft has building dev tools in their DNA... their OS doesn't look like anything a builder who wants OS control could choose. Mac or Linux it is for devs."

Davuluri "has since disabled replies on his original post..." notes the blog Windows Central, "which some people viewed as an attempt to shut out negative feedback." But he also replied to that comment... Davuluri says "we care deeply about developers. We know we have work to do on the experience, both on the everyday usability, from inconsistent dialogs to power user experiences. When we meet as a team, we discuss these pain points and others in detail, because we want developers to choose Windows..." The good news is Davuluri has confirmed that Microsoft is listening, and is aware of the backlash it's receiving over the company's obsession with AI in Windows 11. That doesn't mean the company is going to stop with adding AI to Windows, but it does mean we can also expect Microsoft to focus on the other things that matter too, such as stability and power user enhancements.
Elsewhere on X.com, Microsoft CEO Satya Nadella shared his own thoughts on "the net benefit of the AI platform wave ." The Times of India reports: Nadella said tech companies should focus on building AI systems that create more value for the people and businesses using them, not just for the companies that make the technology. He cited Bill Gates to emphasize the same: "A platform is when the economic value of everybody that uses it exceeds the value of the company that creates it."Tesla CEO Elon Musk responded to Nadella's post with a facepalm emoji.

Nadella said this idea matters even more during the current AI boom, where many firms risk giving away too much of their own value to big tech platforms. "The real question is how to empower every company out there to build their own AI-native capabilities," he wrote. Nadella says Microsoft's partnership with OpenAI is an example of zero-sum mindset industry... [He also cited Microsoft's "work to bring AMD into the fleet."]

More from Satya Nadella's post: Thanks to AI, the [coding] category itself has expanded and may ultimately become one of the largest software categories. I don't ever recall any analyst ever asking me about how much revenue Visual Studio makes! But now everyone is excited about AI coding tools. This is another aspect of positive sum, when the category itself is redefined and the pie becomes 10x what it was! With GitHub Copilot we compete for our share and with GitHub and Agent HQ we also provide a platform for others.

Of course, the real test of this era won't be when another tech company breaks a valuation record. It will be when the overall economy and society themselves reach new heights. When a pharma company uses AI in silico to bring a new therapy to market in one year instead of twelve. When a manufacturer uses AI to redesign a supply chain overnight. When a teacher personalizes lessons for every student. When a farmer predicts and prevents crop failure.That's when we'll know the system is working.

Let us move beyond zero-sum thinking and the winner-take-all hype and focus instead on building broad capabilities that harness the power of this technology to achieve local success in each firm, which then leads to broad economic growth and societal benefits. And every firm needs to make sure they have control of their own destiny and sovereignty vs just a press release with a Tech/AI company or worse leak all their value through what may seem like a partnership, except it's extractive in terms of value exchange in the long run.

AI

A New White-Collar Gig Economy: Training AI To Take Over (bloomberg.com) 34

AI labs are paying skilled professionals hundreds of dollars per hour to train their models in specialized fields. Companies like Mercor, Surge AI, Scale AI and Turing recruit bankers, lawyers, engineers and doctors to improve the accuracy of AI systems in professional settings. Mercor advertises roles for medical secretaries, movie directors and private detectives at rates ranging from $20 to $185 per hour for contract work and up to $200,000 for full-time positions. Surge AI offers as much as $1,000 per hour for expertise from startup CEOs and venture capital partners. Mercor pays out over $1.5 million daily to professionals it hires for clients including OpenAI and Anthropic.

Some contractors are former employees of Goldman Sachs and McKinsey. Others moonlight in this work while keeping their regular jobs. Brendan Foody, Mercor's 22-year-old CEO, acknowledged at a conference last week that trade secrets could potentially be compromised given the volume of work submitted. Uber CEO Dara Khosrowshahi said on this week's earnings call that some AI training gigs on its platform require PhDs.
AI

Is the Term 'AI Factories' Necessary and Illuminating - or Marketing Hogwash? (msn.com) 25

Data centers were typically "hulking, chilly buildings lined with stacks of computing gear and bundles of wiring," writes the Washington Post. But "AI experts say that the hubs for computers that power AI are different from the data centers that deliver your Netflix movies and Uber rides. They use a different mix of computer chips, cost a lot more and need a lot more energy.

"The question is whether it's necessary and illuminating to rebrand AI-specialized data centers, or if calling them 'AI factories' is just marketing hogwash." The AI computer chip company Nvidia seems to have originated the use of "AI factories." CEO Jensen Huang has said that the term is apt because similar to industrial factories, AI factories take in raw materials to produce a product... The term is spreading. Sam Altman, CEO of ChatGPT parent company OpenAI, recently said that he wants a "factory" to regularly produce more building blocks for AI. Crusoe, a start-up that's erecting a mammoth "Stargate" data center in Texas, calls itself the "AI factory company." The prime minister of Bulgaria recently touted an "AI factory" in his country...

Alex Hanna, director of research at the Distributed AI Research Institute and co-author the book, "The AI Con," had a more pessimistic view of the term "AI factories." She said that it's a way to deflect the negative connotations of data centers. Some people and politicians blame power-hungry computing hubs for driving up residential electric bills, spewing pollution, draining drinking water and producing few permanent jobs.

Transportation

Uber Will Pay Drivers $4,000 To Switch To EVs (theverge.com) 66

An anonymous reader shares a report: As it rushes to meet its pledge for "100 percent" of trips in electric vehicles by 2030, Uber is offering grants of $4,000 for drivers to swap their gas-guzzlers for zero-tailpipe emission vehicles. The company is also dropping its "Uber Green" branding in favor of the more simple "Uber Electric."

Uber has said it will be completely carbon neutral in North America and Europe by 2030 and in all global markets by 2040. But when it first announced this pledge in 2020, it said it wouldn't directly pay drivers to ditch their gas-burning vehicles in favor of EVs. Now, the company is reversing that decision in the hopes that direct payments can help accelerate EV adoption.

AI

'The AI Revolution's Next Casualty Could Be the Gig Economy' (yahoo.com) 56

"The gig economy is facing a reckoning," argues Business Insider's BI Today newsletter." Two stories this past week caught my eye. Uber unveiled a new way for its drivers to earn money. No, not by giving rides, but by helping train the ride-sharing company's AI models instead. On the same day, Waymo announced a partnership with DoorDash to test driverless grocery and meal deliveries.

Both moves point toward the same future: one where the very workers who built the gig economy may soon find themselves training the technology that replaces them.

Uber's new program allows drivers to earn cash by completing microtasks, such as taking photos and uploading audio clips, that aim to improve the company's AI systems. For drivers, it's a way to diversify income. For Uber, it's a way to accelerate its automated future. There's an irony here. By helping Uber strengthen its AI, drivers could be accelerating the very driverless world they fear... Uber already offers autonomous rides in Waymo vehicles in Atlanta and Austin, and plans to expand. Meanwhile, Waymo is rolling out its pilot partnership with DoorDash [for driverless grocery/meal deliveries] starting in Phoenix.

Transportation

Waymo's Robotaxis Are Coming To London (theguardian.com) 20

An anonymous reader quotes a report from The Guardian: People in London could be hiring driverless taxis from Waymo next year, after the US autonomous vehicle company announced plans to launch its services there. The UK capital will become the first European city to have an autonomous taxi service of the kind now familiar in San Francisco and four other US cities using Waymo's technology.

The launch pits an innovation sometimes dubbed the "robotaxi" against London's famous black cabs, which can trace their history back to the first horse-drawn hackney coaches of the Tudor era. But a representative of the capital's cab drivers said they were not concerned by the arrival of a "fairground ride" and questioned the reliability of driverless vehicles. Waymo said its cars were now on their way to London and would start driving on the capital's streets in the coming weeks with "trained human specialists," or safety drivers, behind the wheel.

The company, originally formed as a spin-off from Google's self-driving car program, said it would scale up operations and work closely with Transport for London and the Department for Transportto obtain the permits needed to offer fully autonomous rides in 2026. Uber and the UK tech company Wayve have also announced their own plans to trial their driverless taxis in the capital next year, after the British government said it would accelerate rules allowing public trials to take place before legislation enabling self-driving vehicles passes in full.

Crime

ChatGPT, iPhone History Found for Uber Driver Charged With Starting California's Palisades Fire (bbc.com) 50

"A 29-year-old man has been arrested on suspicion of starting the Pacific Palisades fire in Los Angeles that killed 12 people and destroyed more than 6,000 homes in January," reports the BBC.

"Evidence collected from Jonathan Rinderknecht's digital devices included an image he generated on ChatGPT depicting a burning city, justice department officials said." Mr Rinderknecht had been living and working in California, and moved to Florida shortly after the fire, according to authorities. The initial blaze Mr Rinderknecht allegedly started on New Year's Day was called the Lachman fire. Although it was quickly suppressed by firefighters, it continued to smoulder underground in the root structure of dense vegetation, according to investigators, before it flared up again above ground in a windstorm [nearly a week later]... He lit it with an open flame after he completed a ride as an Uber driver on New Year's Eve, according to the indictment.

Two passengers rode with Mr Rinderknecht earlier on New Year's Eve. One passenger told investigators he remembered the driver had appeared agitated and angry. Officials said they had used his phone data to pinpoint his location when the fire initially started on 1 January, but when they pressed him on details he allegedly lied to investigators, claiming he was near the bottom of the trail... The phone also showed that he repeatedly called 911 just after midnight on New Year's day, but could not get through because of patchy mobile reception on the trailhead. There was a screen recording of him trying to call emergency services and at one point being connected with a dispatcher. Mr Rinderknecht also asked ChatGPT: "Are you at fault if a fire is lift [sic] because of your cigarettes?"

Investigators said the suspect wanted to "preserve evidence of himself trying to assist in the suppression of the fire". "He wanted to create evidence regarding a more innocent explanation for the cause of the fire," the indictment said... In July 2024, five months before he allegedly set the fire, Mr Rinderknecht asked ChatGPT to create an image of a "dystopian painting" that included a burning forest and a crowd of people running away from a fire, according to investigators.

The announcement from officials suggests they retrieved data about Rinderknecht's iPhone. It says after walking up the trailer Rinderknecht "listened to a rap song — to which he had listened repeatedly in previous days — whose music video included things being lit on fire."
Books

Can Cory Doctorow's 'Enshittification' Transform the Tech Industry Debate? (nytimes.com) 76

An anonymous reader quotes a report from the New York Times: Over the course of a nearly four-decade career, Cory Doctorow has written 15 novels, four graphic novels, dozens of short stories, six nonfiction books, approximately 60,000 blog posts and thousands of essays. And yet for all the millions of words he's published, these days the award-winning science fiction author and veteran internet activist is best known for just a single one: Enshittification. The term, which Doctorow, 54, popularized in essays in 2022 and 2023, refers to the way that online platforms become worse to use over time, as the corporations that own them try to make more money. Though the coinage is cheeky, in Doctorow's telling the phenomenon it describes is a specific, nearly scientific process that progresses according to discrete stages, like a disease.

Since then, the meaning has expanded to encompass a general vibe -- a feeling far greater than frustration at Facebook, which long ago ceased being a good way to connect with friends, or Google, whose search is now baggy with SEO spam. Of late, the idea has been employed to describe everything from video games to television to American democracy itself. "It's frustrating. It's demoralizing. It's even terrifying," Doctorow said in a 2024 speech. On Tuesday, Farrar Straus & Giroux will release "Enshittification: Why Everything Suddenly Got Worse and What to Do About It," Doctorow's book-length elaboration on his essays, complete with case studies (Uber, Twitter, Photoshop) and his prescriptions for change, which revolve around breaking up big tech companies and regulating them more robustly.
Further reading: The Enshittification Hall of Shame
Software

OpenAI Will Let Developers Build Apps That Work Inside ChatGPT (theverge.com) 14

An anonymous reader quotes a report from The Verge: OpenAI is introducing a way to work with apps right inside ChatGPT. The idea is that, from within a conversation with the chatbot, you can essentially tag in apps to help you complete a task while ChatGPT offers context and advice. [...]

Apps available inside ChatGPT starting today will include Booking.com, Canva, Coursera, Expedia, Figma, Spotify, and Zillow. In the "weeks ahead," OpenAI will add more apps, such as DoorDash, OpenTable, Target, and Uber. [...] Developers can access the SDK for making apps in preview starting today. Later this year, developers will be able to submit apps for review and publication, and OpenAI also plans to offer a directory for users to browse apps, according to OpenAI CEO Sam Altman. The company will share guidance about monetization "soon," Altman says.
Last week, ChatGPT unveiled a new feature called "Instant Checkout" that lets users buy stuff directly through its chatbot -- "part of its overall push to integrate it with the rest of the web," reports The Verge.
Government

California's Uber and Lyft Drivers Get Union Rights (apnews.com) 62

"More than 800,000 drivers for ride-hailing companies in California will soon be able to join a union," reports the Associated Press, "and bargain collectively for better wages and benefits under a measure signed Friday by Gov. Gavin Newsom." Supporters said the new law will open a path for the largest expansion of private sector collective bargaining rights in the state's history. The legislation is a significant compromise in the yearslong battle between labor unions and tech companies.

California is the second state where Uber and Lyft drivers can unionize as independent contractors. Massachusetts voters passed a ballot referendum in November allowing unionization, while drivers in Illinois and Minnesota are pushing for similar rights...

The collective bargaining measure now allows rideshare workers in California to join a union while still being classified as independent contractors and requires gig companies to bargain in good faith.

"The new law doesn't apply to drivers for delivery apps like DoorDash."
Robotics

CNN Warns Food Delivery Robots 'Are Not Our Friends' (cnn.com) 49

The food delivery robots that arrived in Atlanta in June "are not our friends," argues a headline at CNN.

The four-wheeled Serve Robotics machines "get confused at crosswalks. They move with the speed and caution of a first-time driver, stilted and shy, until they suddenly speed up without warning. Their four wheels look like they were made for off-roading, but they still get stuck in the cracks of craggy sidewalks. Most times I see the bots, they aren't moving at all... " Cyclists swerve to avoid them like any other obstacle in the road. Patrons of Shake Shack (a national partner of Serve) weave around the mess of robots parked in front of the restaurant to make their way inside and place orders on iPads... The dawn of everyday, "friendly" robots may be here, but they haven't proven themselves useful — or trustworthy — yet. "People think they are your friends, but they're actually cameras and microphones of corporations," said Joanna Bryson, a longtime AI scholar and professor of ethics and technology at the Hertie School in Berlin. "You're right to be nervous..."

When robots show up in a city, it's often not because the residents of said city actively wanted them there or had a say in their arrival said Edward Ongweso Jr. [a researcher at the Security in Context initiative, a tech journalist and self-proclaimed "decelerationist" urging a slower rollout for Silicon Valley tech pioneers and civic leaders embracing untested and unregulated technology]... "They're being rolled out without any sort of input from people, and as a result, in ways that are annoying and inconvenient," Ongweso Jr. said. "I suspect that people would feel a lot differently if they had a choice ... 'what kind of robots are we interested in rolling out in our homes, in our workplaces, on our college campuses or in our communities?'"

Delivery robots aren't unique to Atlanta. AI-driven companies including Avride and Coco Robotics have sent fleets of delivery robots to big cities like Chicago, Dallas and Jersey City, as well as sleepy college towns... "They're popping up everywhere," Ongweso Jr. continued, "because there's sort of a realization that you have to convince people to view them as inevitable. The way to do that is to just push it into as many places as possible, and have these spectacle demonstrations, get some friendly coverage, try to figure out the ways in which you're selling this as the only alternative.... If you humanize it, you're more willing to entertain it and rationalize it being in your area — 'That's just Jeffrey,' or whatever they name it — instead of seeing it for what it is, which is a bunch of investors privately encroaching on a community or workplace," Ongweso Jr. said. "It's not the future. It's a business model."

Serve Robotics CEO Ali Kashani told CNN their goal in Atlanta was reducing traffic — and that the robots' average delivery distance there was under a mile, taking about 18 minutes per delivery.

Serve Robotics has also launched their robots in Chicago, Los Angeles, Miami, Dallas-Fort Worth and Atlanta, according to the site Robotics 247, as part of an ongoing collaboration with Uber Eats. (Although after the robots launched in Los Angeles, a man in a mobility scooter complained the slow-moving robot swerved in front of him.) And "residents of other cities have had to rescue them when they've been felled by weather," reports CNN.

CNN also spoke to Dylan Losey, an assistant professor of mechanical engineering at Virginia Tech who studies human-robot interaction, who notes that the robots' AI algorithms are "completely unregulated... We don't know if a third party has checked the hardware and software and deemed the system 'safe' — in part because what it means for these systems to be 'safe' is not fully understood or standardized." (CNN's reporter adds that "the last time I got close to a bot, to peer down at a flier someone left on top of it, it revved at me loudly. Perhaps they can sense a hater.")

But Serve's CEO says there's one crucial way robot delivery will be cheaper than humans. "You don't have to tip the robots."
Transportation

Uber CEO Says Robotaxis Could Displace Drivers in 10 To 15 Years and Create 'a Big, Big Societal Question' (businessinsider.com) 101

The rise of self-driving cars could eventually cost many ride-hailing drivers their jobs -- and that's a big problem, Uber CEO Dara Khosrowshahi said. From a report: Khosrowshahi spoke about the issue onstage this month at a summit hosted by the "All-In" podcast, which posted a video of the conversation on Wednesday. At the summit, Khosrowshahi was asked about concerns that gig workers, who have played a key role in Uber's development, will eventually lose their jobs as self-driving cars become more prevalent.

The Uber CEO said he expects human drivers to continue working alongside self-driving cars in Uber's network in the coming years. "For the next five to seven years, we're going to have more human drivers and delivery people, just because we're going so quickly," Khosrowshahi said. "But, I think, 10 to 15 years from now, this is going to be a real issue," he said about drivers losing their jobs.

IT

Tech Boomtown Seattle Grapples with Fewer Tech Jobs (msn.com) 52

Near Microsoft's headquarters in Redmond, the Five Stones coffee shop advertised for a barista a few months ago — and started getting resumes from "people who listed Microsoft and other tech companies," writes the Wall Street Journal: The applicants typically had master's degrees and experience in graphic design or marketing roles, Andrews said — sometimes senior ones. They were applying to jobs at Five Stones that would pay Redmond's minimum wage, $16.66 an hour. Five Stones hasn't yet hired such candidates because the coffee shop gives priority to more traditional entry-level baristas, like high-schoolers...

[Microsoft and Amazon] have laid off more than 46,000 employees since 2023, according to Layoffs.fyi, which tracks workforce reductions. That represents 85% of layoffs by Seattle-area tech companies... As Amazon and Microsoft have made cuts — and other local tech firms including Expedia and Redfin have followed suit — the effects have rippled through Seattle's other business sectors. Weakness in payroll and sales tax contributed to a projected $146 million shortfall in revenue over the next two years. Restaurant and retail spending is down in the business and shopping districts surrounding Amazon's and Microsoft's campuses, with total transactions falling by as much as 7% in some popular areas in the past year, according to data from Square. In the first half of 2025, around 450 restaurants closed in Seattle, or about 16% of its total. "At the halfway point of the year, we've already seen as many closures as we'd usually see in a full year," said Anthony Anton, chief executive officer of the Washington Hospitality Association.

Uber driver Juan Prado made six figures in 2021, often shuttling passengers in town for job interviews and doing frequent drop-offs near downtown tech offices. Now, he said, demand is much lower. "There are moments where you can be online, and in certain areas, it shows nothing...." Seattle tech firms are asking for significantly fewer job placements than years ago, said Noelle McDonald, senior vice president at recruiting company Aquent, which counts Amazon and Microsoft as clients. Hiring windows have lengthened and open roles receive around 10 times as many applications.

And of course, "Commercial real-estate vacancies stand at a record high as offices built to accommodate a boom sit empty... "

While some laid-off employees launched their own startups, "the outlook for many tech workers is dour as companies invest in software tools they can use to streamline teams," the article points out. Microsoft CEO Satya Nadella "has said the company is increasingly looking to AI to perform coding and other tasks once done by people," while in June, Amazon "said its workforce would shrink going forward."
Transportation

How California Reached a Union Deal With Tech Giants Uber and Lyft (politico.com) 15

An anonymous reader quotes a report from Politico: In roughly six weeks, three California Democrats, a labor head and two ride-hailing leaders managed to pull off what would have been unthinkable just one year prior: striking a deal between labor unions and their longtime foes, tech giants Uber and Lyft. California lawmakers announced the agreement in late August, paving a path for ride-hailing drivers to unionize as labor wanted, in exchange for the state drastically reducing expensive insurance coverage mandates protested by the companies. It earned rare public support from Gov. Gavin Newsom and received final approval from state lawmakers this week.

The swift speed of the negotiating underscores what was at risk: the prospect of yet another nine-figure ballot measure campaign or lengthy court battle between two deeply entrenched sides, according to interviews with five people involved in the talks. Their accounts shed new light on how the deal came together: how the talks started, who was in the room, and the lengths they went to in order to turn around such a quick proposal -- from taking video meetings while recovering from surgery to the unexpected aid of one lawmaker's newborn baby.

"This was really quite fast," said Ramona Prieto, Uber's chief policy expert in Sacramento. "It wasn't like this was months of negotiating." The landmark proposal is only the second time a state has reached such a framework for Uber and Lyft drivers, after Massachusetts did so in 2024. And unlike Massachusetts, it came together without reverting to a ballot fight. California already saw its most expensive ballot measure effort to date in 2020, when Uber and Lyft spent more than $200 million backing an initiative to bar app-based workers from being classified as traditional employees, known as Proposition 22. Its passage sparked a legal challenge from labor leaders that wasn't resolved until July 2024, when California's Supreme Court affirmed the ballot measure's constitutionality. [...]

But the compromise still faces hurdles ahead. A recent lawsuit has raised fresh scrutiny of how the deal came together and what truly motivated it. Further criticism from those left out of the negotiating room is putting dealmakers on the defense as they try to sell it more widely. Plus, the final deal isn't what some labor leaders hoped when they first set out to strengthen drivers' rights in 2019. [...] And while the deal allows gig workers to unionize, that doesn't guarantee the necessary 10 percent of the state's 800,000 ride-hailing drivers actually will. Many who drive for Uber and Lyft do so part-time, and labor leaders acknowledge the challenge of organizing a disparate population that doesn't have a space to meet one another.

AI

Uber India Starts Offering Drivers Gigs Collecting and Classifying Info For AI Models (theregister.com) 11

Uber's Indian arm has started using its app to offer rideshare and delivery drivers the chance to make money by classifying data used by AI systems. From a report: Megha Yethadka, global head of Uber AI Solutions, revealed the new gigs in a Thursday LinkedIn post in which she said drivers sometimes have downtime during the day or might want to make some extra cash after hours. Yethadka said the work can involve reviewing photos, counting objects, classifying text, recording audio, or digitizing receipts.

She said the gigs are "Powering our enterprise customers worldwide for their gen AI models or consumer applications." "Until now, these tasks were completed by independent contractors outside the app," Yethadka wrote. "The early results are very promising, and we're eager to scale this further." In an accompanying video, she mentioned "worldwide" expansion for the offering. Prabhjeet Singh, Uber's president for India and South Asia, said the gigs are available in 12 cities and that "tens of thousands of drivers" are already performing what Uber calls "digital tasks."

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