Businesses

Stripe, Mozilla, Dropbox, Spotify, Others Form Tech 'Challenger Group' To Sway European Policy (theinformation.com) 11

Mark Di Stefano, reporting for The Information (paywalled): A few years back, two Brussels-based lobbyists from midsize tech companies were out for drinks, and in the course of the conversation they realized they had a common problem. Google, Amazon, Apple and Facebook were sucking all of the oxygen out of European debates about regulating the internet, leaving out the voices of smaller companies -- despite the fact that those policies can have a very different impact on them. The European lobbyists and policy officers from other companies -- a motley array that included Mozilla, Stripe, Transferwise, Etsy, Dropbox and Spotify -- began meeting regularly in Brussels, often in bars and restaurants, to share their experiences, according to two people familiar with the matter. Some of them jokingly referred to the outings, which haven't been previously reported, as "whine and dines." The companies, which have continued to gather during the pandemic over video calls, even have a name for their informal network, the two people said: the challenger group. "It was really soothing to meet up with other companies doing the same thing," Raegan MacDonald, policy chief of Mozilla, said during an interview with The Information. "We finally said, let's do stuff together.... The work together has been helpful and fruitful, not just cathartic."

While members of the group won't say much about what that "stuff" is exactly, one of their priorities is having a voice in the upcoming overhaul of internet regulations in Europe, the biggest since the early 2000s. The European Commission -- the executive branch of the European Union, responsible for its legislation and policies -- plans to release the first drafts of this overhaul in the coming weeks, which will introduce sweeping new powers for competition regulators to intervene in tech markets.

Communications

FCC Boss Ajit Pai Will Soon Lose Top Spot (vice.com) 204

An anonymous reader shares a report: His trademark grin. The giant, oversized coffee mug. The time he ignored the public, killed net neutrality at the request of telecom lobbyists, then gleefully danced with a pizzagater thinking it made him look good. But with a Joe Biden win, Pai's controversial tenure as head of the Federal Communications Commission (FCC) will soon be coming to an end. Traditionally, the party in control of the Presidency enjoys a 3-2 majority over the FCC and the top chairman spot. With a Biden win, the FCC majority reverts to Democratic control next January. As such, Pai will lose his top spot at the FCC, and experts say he's likely to leave the agency altogether. Pai's tenure was a minefield of controversy. In no small part due to Pai's repeal of net neutrality, which not only eliminated rules preventing ISPs from behaving anti-competitively, but much of the FCC's authority to police widely-disliked telecom monopolies at all. Instead, that responsibility fell to the FTC, an agency experts say lacks the authority or resources to hold telecom giants accountable (the entire point of the telecom industry gambit).

Pai repeatedly and falsely claimed that net neutrality had stifled sector innovation, job growth, and U.S. broadband investment. He then repeatedly claimed that repealing the rules would drive a massive investment in new broadband networks. But earnings reports, independent research and CEO statements alike made it clear that never actually happened. [...] With a 3-2 majority the Biden FCC is widely expected to restore both net neutrality and the FCC's authority to hold giant ISPs accountable. A Biden FCC is also likely to reverse Pai's repeated attacks on media consolidation rules that have slowly allowed giants like Sinclair Broadcasting to dominate the local news ecosystem to the detriment of local journalism. A Biden FCC is also expected to reverse many of Pai's attacks on programs designed to bring broadband to low-income households, and to take a far more active role in protecting consumers from problematic monopoly behavior during the Covid crisis.

Google

RIP Google Music, One of the Company's Last Examples of Generosity (techcrunch.com) 97

An anonymous reader shares a column: Google Music is dead, and with it one of the few remaining connections I have to the company that doesn't feel like a gun to my head. The service, now merged haphazardly with YouTube Music, recalled the early days of Google, when they sometimes just made cool internet things. It made it nearly a decade, though -- pretty impressive for a one of their products. I'll just say it up front: I'm a lifelong music pirate. Oh yes, I've reformed in recent years, but I've got a huge library of tracks that I've cultivated for decades and don't plan to abandon any time soon (likewise you can pry Winamp from my cold, dead hands). So when Google announced back in 2011 I could stream it all to myself for free, it sounded too good to be true. And indeed it was a relic of the old Google, which was quite simply all about taking things that are difficult to do yourself (find things online, set up a new email address, collaborate on a spreadsheet) and make them easier. Google Music -- as we'll call it despite it having gone through several branding changes before the final indignity of being merged into another, worse service as a presumably short-lived tab -- was not first to the music-streaming or downloading world by a long shot, but its promise of being able to upload your old music files and access them anywhere as if they were emails or documents was a surprisingly generous one. Generous not just in that it was providing server space for 20,000 songs (!) for free and the infrastructure for serving those songs where you went, but in its acknowledgement of other models of owning media. It didn't judge you for having 20,000 MP3s -- they weren't subjected to some kind of legitimacy check, and they didn't report you to the RIAA for having them, though they certainly could have. No, Google Music's free media locker was the company, or at least a quorum of the product team, announcing that they get it: not everyone does everything the same way, and not everyone is ready to embrace whatever business model tech companies decide makes sense. (Notably it has shifted several times more since then.)
Google

Simple Search Is a Browser Extension That Gives You Google Circa 2010 (theverge.com) 54

A group of journalists has built a browser extension, called Simple Search, to show you what Google search would look like without the information panels, shopping boxes, and search ads. The Verge reports: Introducing the extension, Maddy Varner and Sam Morris describe it as a conscious throwback to an earlier version of Google search, before the integration of the Knowledge Graph and its accompanying information boxes. "The extension lets you travel back to a time when online search operated a little differently," they write. "Nowadays, you don't always have to click any of the 'blue links' to get information related to your search -- Google gives you what it thinks is important in info boxes of information pulled from other websites." The extension works on Google and Bing searches and is available for both Firefox and Chrome browsers.
Power

A Self-Taught Garage Inventor Sees His Liquid Air Storage Idea Make the Big Time (cnbc.com) 129

Anmar Frangoul writes via CNBC: Work has started on a liquid air energy storage site in the northwest of England, with the team behind the project stating it will be one of the largest energy storage systems in Europe. Highview Power's 50 megawatt facility in Greater Manchester will harness technology that uses something called "air liquefaction." The system involves a number of steps: excess or off peak electricity powers an air liquefier. This cleans, compresses then cools ambient air, turning it into a liquid at -196 degrees Celsius (around -320 Fahrenheit). According to the company, this liquid air is "stored at low pressure and later heated and expanded to drive a turbine and generate power."

The technology being deployed by Highview Power stems from an idea developed by Peter Dearman, the brains behind the concept of a "liquid air engine." According to the U.K. government, Dearman -- who's been described by the BBC as a "self-taught backyard inventor" -- worked alongside a team from the University of Leeds to develop the idea of "using air as a form of energy storage" when compressed and liquefied. The new site, which is scheduled to open in 2023, will be operated by Highview Power in partnership with another firm called Carlton Power.

Android

Google's Play Store Identified as Main Distribution Vector For Most Android Malware (zdnet.com) 27

The official Google Play Store has been identified as the primary source of malware installs on Android devices in a recent academic study -- considered the largest one of its kind carried out to date. From a report: Using telemetry data provided by NortonLifeLock (formerly Symantec), researchers analyzed the origin of app installations on more than 12 million Android devices for a four-month period between June and September 2019. In total, researchers looked at more than 34 million APK (Android application) installs for 7.9 million unique apps. [...] The results showed that around 67% of the malicious app installs researchers identified came from the Google Play Store. Google did not respond to a request for comment made by ZDNet almost three weeks ago.
Cloud

Come June 1, All of Your New Photos Will Count Against Your Free Google Storage (techcrunch.com) 63

Come June 1, 2021, Google will change its storage policies for free accounts -- and not for the better. Basically, if you're on a free account and a semi-regular Google Photos user, get ready to pay up next year and subscribe to Google One. From a report: Currently, every free Google Account comes with 15 GB of online storage for all your Gmail, Drive and Photos needs. Email and the files you store in Drive already counted against those 15 GB, but come June 1, all Docs, Sheets, Slides, Drawings, Forms or Jamboard files will count against the free storage as well. Those tend to be small files, but what's maybe most important here, virtually all of your Photos uploads will now count against those 15 GB as well. That's a bid deal because today, Google Photos lets you store unlimited images (and unlimited video, if it's in HD) for free as long as they are under 16MP in resolution or you opt to have Google degrade the quality. Come June of 2021, any new photo or video uploaded in high quality, which currently wouldn't count against your allocation, will count against those free 15 GB. [...] In addition to these storage updates, there's a few additional changes worth knowing about. If your account is inactive in Gmail, Drive or Photos for more than two years, Google 'may' delete the content in that product.
Chrome

Chrome To Block Tab-Nabbing Attacks (zdnet.com) 27

Google will deploy a new security feature in Chrome next year to prevent tab-nabbing, a type of web attack that allows newly opened tabs to hijack the original tab from where they were opened. From a report: The new feature is scheduled to go live with Chrome 88, to be released in January 2021. While the term "tab-nabbing" refers to a broad class of tab hijacking attacks [see OWASP, Wikipedia], Google is addressing a particular scenario. This scenario refers to situations when users click on a link, and the link opens in a new tab (via the "target=_blank" attribute). These new tabs have access to the original page that opened the new link. Via the JavaScript "window.opener" function, the newly opened tabs can modify the original page and redirect users to malicious sites. This type of attack has powered quite a few phishing campaigns across the years. To mitigate this threat, browser makers like Apple, Google, and Mozilla have created the rel="noopener" attribute.
China

TikTok Says the Trump Administration Has Forgotten About Trying To Ban it, Would Like To Know What's Up (theverge.com) 138

TikTok has filed a petition in a US Court of Appeals calling for a review of actions by the Trump administration's Committee on Foreign Investment in the United States (CFIUS). The reason, according to the company, is that it hasn't heard from the committee in weeks about an imminent deadline for parent company ByteDance to sell off US assets over national security concerns. From a report: The CFIUS set the deadline of November 12th for TikTok to divest itself of "any tangible or intangible assets or property, wherever located, used to enable or support ByteDance's operation of the TikTok application in the United States." TikTok says it applied for a 30-day extension that was allowed for in the CFIUS' order, but hasn't received any communication on the matter. It's not clear what would actually happen if the deadline passed; TikTok was granted a preliminary injunction against it late last month.
Transportation

Honda Says Will Be First To Mass Produce Level 3 Autonomous Cars (reuters.com) 106

Japan's Honda Motor said on Wednesday it will be the world's first automaker to mass produce sensor-packed level 3 autonomous cars that will allow drivers to let their vehicles navigate congested expressway traffic. From a report: "Honda is planning to launch sales of a Honda Legend (luxury sedan) equipped with the newly approved automated driving equipment" before the end of March 2021, Honda said in a press release. The race to build self-driving cars is a key technology battleground for automakers, with technology companies such as Google parent Alphabet Inc also investing billions of dollars in a field expected to boost car sales. Japan's government earlier in the day awarded a safety certification to Honda's autonomous "Traffic Jam Pilot" driving technology, which legally allow drivers to take their eyes off the road. "Self driving cars are expected to play a big role in helping reduce traffic accidents, provide transportation for the elderly and improve logistics," said Japan's Ministry of Land, Infrastructure, Transport and Tourism. There are six levels of vehicle autonomy, from 0 to 5, ranging from manual cars or those with simple functions such as cruise control to fully self-driving vehicles that would not need steering wheels, or brake and acceleration pedals.
Businesses

Hyundai Reportedly In Talks To Buy Softbank-Owned Boston Dynamics (bloomberg.com) 15

An anonymous reader quotes a report from TechCrunch: SoftBank Group Corp. is in talks to sell robot maker Boston Dynamics to Hyundai, people familiar with the matter said. Proposed terms of the deal would give the South Korean automaker control of the robotics company in a transaction valued at as much as $1 billion, said one of the people, all of whom asked not to be identified because the discussions are private. The terms have yet to be finalized, and the deal could fall apart, said the people.

A sale of Boston Dynamics would mark another twist in the trajectory of a company that spun out of the Massachusetts Institute of Technology in the early 1990s and operated independently until Google bought it in 2013. It was sold again in 2017, that time to SoftBank. At times, Boston Dynamics has functioned more like a research organization than a business, churning out machines that are technologically advanced and whimsical but unprofitable. That includes Spot, a maneuverable dog-like robot. Videos of its creations regularly rack up millions of views on YouTube; however, the company has said it is not currently generating profits. By contrast, Hyundai makes highly practical industrial robots intended for factory use.

Television

Dish To Shut Down Slingbox, Devices Will Become 'Inoperable' In 2022 (variety.com) 52

Dish Network announced that it will permanently shut down all of Sling Media's Slingbox services and end support for the devices in two years, at which point they'll no longer work. Variety reports: On Monday, Dish's Sling Media unit announced that Slingbox servers will be permanently taken offline 24 months from Nov. 9, 2020. "Until then, most Slingbox models will continue to work normally, but the number of supported devices for viewing will steadily decrease as versions of the SlingPlayer apps become outdated and/or lose compatibility," the company said in a message posted Monday.

In an FAQ about the shutdown, Dish said Slingbox is being discontinued because "We've had to make room for new innovative products so that we can continue to serve our customers in the best way possible." Sling will not be releasing any new products; most authorized resellers have been out of stock of the Slingbox devices "for a couple years," according to the company. Sling Media was acquired by EchoStar in 2007 for $380 million, which at the time was Dish's parent company. Years before Netflix became a streaming powerhouse, the Slingbox "place-shifting" devices let customers watch pay-TV channels over the internet. But the products never became a mainstream category in the way streaming-media players like Roku and Amazon's Fire TV have.

The Internet

Alphabet Project Uses Light Beams To Bring Broadband To Remote Regions (newatlas.com) 50

An Alphabet X innovation lab project has been working on a high-speed wireless optical communications network that uses beams of light instead of cables or radio waves, and folks in Kenya will be the first to benefit from the fruits of these labors. New Atlas reports: Project Taara, a part of Alphabet's X moonshot factory, has been working on a wireless optical technology that could deliver high-speed, high-capacity connectivity to remote areas using a network of light emitters and receivers. The initiative has now partnered with the Econet Group to install its technology in Sub-Saharan Africa, starting with Kenya. Rather than rely on cables to carry data, which can prove challenging or costly to roll out in the region, Project Taara will send information at up to 20 Gbps using a narrow, invisible beam of light. The beam is transmitted between Taara terminals to create a network of line-of-sight data links, with up to 20 km (12 mi) between two links possible.

There does need to be a constant flow of data between the links, so engineers place the terminals high above ground on poles, rooftops and towers. The technology has already undergone pilot testing in Kenya (and India) and will now roll out from existing Liquid Telecom (a subsidiary of Econet) fiber optic networks to serve remote areas beyond the reach of traditional solutions -- such as over bodies of water, through forests, national parks and post-conflict zones. It is hoped that the optical network could also help to plug coverage gaps of cell towers and Wi-Fi hotspots.

Transportation

Uber Will Now Let Users Book Rides 30 Days In Advance and Pick a Favorite Driver (techcrunch.com) 24

Uber is rolling out a new feature this week that will let users reserve rides up to 30 days in advance and pick their favorite driver for the trip as the ride-hailing company seeks new ways to attract customers during the COVID-19 pandemic. TechCrunch reports: The new option, called Uber Reserve, which will begin to show up on the app in the next week, is designed for users who want to book a ride at least two hours in advance. Uber said it will keep its current "schedule a ride" option for those trips that fall under that two hours in advance timeline. Riders who use the Reserve feature will be shown their fare upfront and be matched to a driver ahead of the trip. The company has also folded in a "favorite driver" option. Riders can now add favorite drivers to their app. Once they select the Reserve features, riders will have the option to select one of their "favorite drivers." These favorite drivers will be offered to them first. Uber stressed that drivers aren't penalized for opting not to take the ride.

The ride-hailing company baked in two other perks, an additional 15-minute grace period if the rider is running late and an on-time guarantee that will give users $50 in Uber Cash if their driver is even a minute late to the ride they have scheduled. That Uber Cash will come directly from Uber, not the driver's earnings, the company told TechCrunch. Uber said it's added protection for the drivers as well. If a Reserve ride is canceled within an hour of the trip, the driver will receive the full fare.

Graphics

Apple's New M1 Macs Won't Work With External GPUs (engadget.com) 103

Today, Apple showed off the first Macs powered by its new M1 CPU, delivering impressive performance and excellent battery life, however they won't come without any compromises. According to Engadget, citing Paul Gerhardt's tweet, "tech spec pages for the new machines reveal that none of them are compatible with external GPUs that connect via Thunderbolt." From the report: Only some people would require add-on oomph in any case, but Apple's support for external graphics cards gave it some extra gaming cachet and informed creative professionals their needs would continue to be met. Now, they'll have to wait and see if things change for higher-end models as Apple Silicon spreads throughout the company's PC lineup.

There's also been some focus on the fact that the 13-inch MacBook Pro M1 models only include two USB-C ports onboard instead of four, but whether or not you think that's enough ports, it's consistent with the cheaper Intel models it replaces. A more striking limitation is the one we've already noted, that the MBP is limited to 16GB of RAM -- if you think you'll need 32GB then you'll have to opt for an Intel-powered model.

Crime

Microsoft Engineer Gets Nine Years For Stealing $10 Million From Microsoft (arstechnica.com) 41

A former Microsoft software engineer from Ukraine has been sentenced to nine years in prison for stealing more than $10 million in store credit from Microsoft's online store. Ars Technica reports: From 2016 to 2018, Volodymyr Kvashuk worked for Microsoft as a tester, placing mock online orders to make sure everything was working smoothly. The software automatically prevented shipment of physical products to testers like Kvashuk. But in a crucial oversight, it didn't block the purchase of virtual gift cards. So the 26-year-old Kvashuk discovered that he could use his test account to buy real store credit and then use the credit to buy real products.

At first, Kvashuk bought an Office subscription and a couple of graphics cards. But when no one objected to those small purchases, he grew much bolder. In late 2017 and early 2018, he stole millions of dollars worth of Microsoft store credit and resold it online for bitcoin, which he then cashed out using Coinbase. US prosecutors say he netted at least $2.8 million, which he used to buy a $160,000 Tesla and a $1.6 million waterfront home (his proceeds were less than the value of the stolen credit because he had to sell at a steep discount).

Kvashuk made little effort to cover his tracks for his earliest purchases. But as his thefts got bigger, he took more precautions. He used test accounts that had been created by colleagues for later thefts. This was easy to do because the testers kept track of test account credentials in a shared online document. He used throwaway email addresses and began using a virtual private networking service. Before cashing out the bitcoins, he sent them to a mixing service in an attempt to hide their origins. Kvashuk reported the bitcoin windfall to the IRS but claimed the bitcoins had been a gift from his father.

Facebook

Steve Bannon Caught Running a Network of Misinformation Pages On Facebook (gizmodo.com) 184

An anonymous reader quotes a report from Gizmodo: Steve Bannon has been outed for his involvement in running a network of misinformation pages on Facebook. Who could have possibly seen this coming. Facebook has talked a big game about monitoring election misinformation, and yet the independent activist network Avaaz said it had to alert the company to the pages before it removed them for coordinated inauthentic behavior. The group didn't need an army of 35,000 moderators to figure this out, and yet Facebook consistently fails to spot the troublemakers that journalists and researchers with less funding and staff seem to keep spotting. As they say: makes you think. Avaaz said that it alerted Facebook to the pages on Friday night. By that time, in aggregate, Avaaz says the top seven pages -- Brian Kolfage, Conservative Values, The Undefeated, We Build the Wall Inc, Citizens of the American Republic, American Joe, and Trump at War -- had collectively gained over 2.45 million followers. In some cases, Bannon and Brian Kolfage, co-conspirator in the "We Build the Wall, Inc." fundraiser/alleged scam, were co-admins.

Avaaz campaign director Fadi Quran told Gizmodo that its team identified the Bannon ring by running an "influencer analysis," keeping tabs on frequent guests on Bannon's podcasts and pages affiliated with Bannon's former "We Build the Wall" grift. Avaaz, which is comprised of 40 investigators and data analysts, has kept tabs on habitual misinformers and their coordinated sharing through custom software. They noticed that the Bannon-related pages tended to publish content at the same time and linked to the Populist Press, an even more right-wing Drudge Report copycat trafficking in disproven election fraud claims. The pages avoided warning labels by laundering links through the Populist Press domain rather post the original URLs for stories Facebook had already flagged as misinformation. Avaaz says they'd previously alerted Facebook to a network of 180 Bannon-connected pages and groups which have been sharing misinformation.
"We're a small team run with small donations," Quran told Gizmodo. "If we can spot this stuff, a multi-billion dollar company with tens of thousands of employees focused on the election and disinformation most certainly can. We are tired of doing their job for them."

Quran added that Avaaz has been alerting Facebook to its problems all year. "If 2016 was an accident," Quran added, "2020 has been negligence."
Data Storage

SSDs Are Primed To Get Bigger and Faster With Micron's New NAND Memory Tech (pcworld.com) 48

Micron has announced it's shipping 176-layer TLC NAND flash memory to customers, a move that portends larger, faster and even cheaper SSD drives for all. From a report: The company said its 5th-gen 3D NAND memory should put its density about 40 percent higher than its nearest competitors, which are using 128-layer NAND. Micron said read and write latencies are reduced by 35 percent compared to its 96-layer NAND, and by 25 percent compared its 128-layer NAND. Micron isn't the only NAND memory manufacturer that has 176 layers, but it is the first to start volume shipments. The Micron NAND is TLC, or three-bits per cell, and is said to have 33 percent faster transfer rates, as well as a 35 percent improvement in read and write latencies. And because it's TLC NAND instead of QLC, the new memory should offer better drive endurance, too. The 176-layer design comes from stacking two 88-layer stacks together, which isn't a new thing for Micron. You might think that's a trick, but the end result is still the same: far better density for larger drives. Micron said the new 176-layer NAND is about as thick as one-fifth of a sheet of printer paper, and works out to be as thick its previous 64-layer NAND despite having more than twice as many layers. In the end, this will lead to larger SSDs and potentially cheaper ones, too.
Math

Computer Scientists Achieve 'Crown Jewel' of Cryptography (quantamagazine.org) 69

A cryptographic master tool called indistinguishability obfuscation has for years seemed too good to be true. Three researchers have figured out that it can work. Erica Klarreich, reporting for Quanta Magazine: In 2018, Aayush Jain, a graduate student at the University of California, Los Angeles, traveled to Japan to give a talk about a powerful cryptographic tool he and his colleagues were developing. As he detailed the team's approach to indistinguishability obfuscation (iO for short), one audience member raised his hand in bewilderment. "But I thought iO doesn't exist?" he said. At the time, such skepticism was widespread. Indistinguishability obfuscation, if it could be built, would be able to hide not just collections of data but the inner workings of a computer program itself, creating a sort of cryptographic master tool from which nearly every other cryptographic protocol could be built. It is "one cryptographic primitive to rule them all," said Boaz Barak of Harvard University. But to many computer scientists, this very power made iO seem too good to be true. Computer scientists set forth candidate versions of iO starting in 2013. But the intense excitement these constructions generated gradually fizzled out, as other researchers figured out how to break their security. As the attacks piled up, "you could see a lot of negative vibes," said Yuval Ishai of the Technion in Haifa, Israel. Researchers wondered, he said, "Who will win: the makers or the breakers?" "There were the people who were the zealots, and they believed in [iO] and kept working on it," said Shafi Goldwasser, director of the Simons Institute for the Theory of Computing at the University of California, Berkeley. But as the years went by, she said, "there was less and less of those people."

Now, Jain -- together with Huijia Lin of the University of Washington and Amit Sahai, Jain's adviser at UCLA -- has planted a flag for the makers. In a paper posted online on August 18, the three researchers show for the first time how to build indistinguishability obfuscation using only "standard" security assumptions. All cryptographic protocols rest on assumptions -- some, such as the famous RSA algorithm, depend on the widely held belief that standard computers will never be able to quickly factor the product of two large prime numbers. A cryptographic protocol is only as secure as its assumptions, and previous attempts at iO were built on untested and ultimately shaky foundations. The new protocol, by contrast, depends on security assumptions that have been widely used and studied in the past. "Barring a really surprising development, these assumptions will stand," Ishai said. While the protocol is far from ready to be deployed in real-world applications, from a theoretical standpoint it provides an instant way to build an array of cryptographic tools that were previously out of reach. For instance, it enables the creation of "deniable" encryption, in which you can plausibly convince an attacker that you sent an entirely different message from the one you really sent, and "functional" encryption, in which you can give chosen users different levels of access to perform computations using your data. The new result should definitively silence the iO skeptics, Ishai said. "Now there will no longer be any doubts about the existence of indistinguishability obfuscation," he said. "It seems like a happy end."

Education

Students Have To Jump Through Absurd Hoops To Use Exam Monitoring Software (vice.com) 221

An anonymous reader quotes a report from Motherboard: Last month, as students at Wilfrid Laurier University, in Ontario, Canada, began studying for their midterm exams, many of them had to memorize not just the content on their tests, but a complex set of instructions for how to take them. The school has a student body of nearly 18,500 undergraduates, and is one of many universities that have increasingly turned to exam proctoring software to catch supposed cheaters. It has a contract with Respondus, one of the many exam proctoring companies offering software designed to monitor students while they take tests by tracking head and eye movements, mouse clicks, and more. This type of surveillance has become the new norm for tens of thousands of students around the world, who -- forced to study remotely as a result of the COVID-19 pandemic, often while paying full tuition -- are subjected to programs that a growing body of critics say are discriminatory and highly invasive.

Like its competitors in the exam surveillance industry, Respondus uses a combination of facial detection, eye tracking, and algorithms that measure "anomalies" in metrics like head movement, mouse clicks, and scrolling rates to flag students exhibiting behavior that differs from the class norm. These programs also often require students to do 360-degree webcam scans of the rooms in which they're testing to ensure they don't have any illicit learning material in sight.

Some of the requirements for Wilfrid Laurier students went even further. In exam instructions distributed to students, one WLU professor wrote that anyone who wished to use foam noise-cancelling ear plugs must "in plain view of your webcam place the ear plugs on your desk and use a hard object to hit each ear plug before putting it in your ear -- if they are indeed just foam ear plugs they will not be harmed." Other instructors required students to buy hand mirrors and hold them up to their webcams prior to beginning a test to ensure they hadn't written anything on the webcam. Another professor told students, "DO NOT allow others in your home to use the internet while you are completing your test," presumably because proctoring software can be a nightmare for students without reliable high-speed internet access. That same exam guide also said that students should not sit in front of pictures or posters that contain animal faces because the software might flag them as suspicious for having another person in the room -- not a reassuring requirement, given that one of the chief criticisms of exam proctoring software is that they often fail to recognize students with darker skin tones.
One of the main reasons why this is such an issue is because most universities have chosen not to set standards for how instructors should use proctoring software.

"As a result, campuses that use the programs are increasingly seeing students voice their anger not just with the programs themselves, but with how individual professors use them," reports Motherboard. Students also aren't accepting the excuse universities and proctoring software companies often make: that professors decide how to use the tools, so they're the ones responsible for the harms they cause.

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