I didn't find any links to the actual order, though a number of organizations claimed to have a copy.
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Robert Jordan had amyloidosis, a disease characterized by extracellular accumulation of amyloid in various organs and tissues of the body"
Link to Original Source
Wrong -- the TOS say nothing of the sort. That's really the source of this whole fiasco -- the TOS is not consistent with MS's business plan for Express. Instead of being able to point to a specific clause violation, MS has been forced to Be Evil.