Here is the conversation that resulted.
Spencer Jones: Hello, how may I help you?
You: hi im having difficulty enabling port forwarding manually
Spencer Jones: Before we get started, may I have your first and last name, telephone number (with Country and area code) and E-mail Address for documentation please?
You: are u a bot
Spencer Jones: No...:)
You: Erik Lyon (909)xxx-xxxx
Spencer Jones: Hi Erik, thank you for the information.
Spencer Jones: May I have the model number of the Belkin product that you need assistance with?
Spencer Jones: I shall provide you the steps for doing that.
Spencer Jones: 1) Login to the router set up page, by typing "192.168.x.x" at the address bar of the internet explorer.
You: ok one second, im doing this remotely
Spencer Jones: 2) Click on "virtual server/Application gateways"
You: which one?
Spencer Jones: Depends for which you are forwarding the ports..May I know the purpose?
You: i wish to forward for web traffic, but I do not wish to use the default port
Spencer Jones: Are you hosting any server in the network?
Spencer Jones: In that case choose virtual servers
Spencer Jones: 3) Enter the port numbers
Spencer Jones: 4) Enter the IP of the computer
Spencer Jones: 5) Check the box, which says "enable" and then click on "apply changes"
You: at the top or bottom
You: theres one at the top, and one at the bottom of the page
Spencer Jones: the bottom one..
Spencer Jones: If you face any further issues, please contact us. We are available 24/7.
You: i've gone through the steps u told me before and it didnt work
Spencer Jones: I appreciate if you can call us on our toll free number so that we can diagnose the situation more closely and resolve the issue.
You: r u teh b0t
Spencer Jones: Erik, No I told you before...Do you still have a doubt..:)
Spencer Jones: I am not a bot..:):)
You: w311 m4b33 [f i |_|53d som3 real l337 sp34k i'd kno 4 5ur3
Spencer Jones: What's that Erik?
You: ahahahaa444444 de 60tz0r got f0oo00ol4d z0r!
You: 0 \/\/ |\| T
Spencer Jones: Ok I wait..
You: fare thee well Spencer "the b0tz0r" jones, for I will miss your compassionate voice on those quiet nights!
You: good night good night!
Spencer Jones: Thank you for contacting Belkin Technical Support. If you have any further questions please feel free to contact us.
you: harsh words I know all too well