from my post on TFA:
Here's the thing, it doesn't really matter if she is plain old lazy, or truly depressed.
The issue here is that the insurance company is making the call, and it is not their job to make that decision.
The insurance company's job is to collect premiums and pay out when the doctor says "this person has a bad back" or "this person has a broken leg" or "this person is clinically depressed".
It is my assumption that this woman has regular meetings with a doctor at which time she is assessed to see - "is she still depressed?", "Has there been any improvement?", etc.
THAT is the ONLY information the insurance company needs to make their decision.
Anything else, such as info from FACEBOOK, does not tell the whole story, hell, it might not tell ANY part of the story. It may be irrelevant, and it may just be misinterpreted completely by someone who lacks the professional designation to be making decisions and pointing fingers in the first place.
The insurance company no doubt will argue that the have to "protect their assets" and that "people scam insurance co. all the time".
While that is no doubt true, we must not forget that the insurance companies make plenty of cash by ripping people off on a daily basis. It's a two way street.
Bottom line, insurance companies HAVE to take the advice of "trusted" professionals, trusted or not, really. That is why we have doctors and lawyers etc - we must have someone who has the proper knowledge to make the ultimate decision.
If they want to save money so bad, they can start by firing the person that is paid to browse facebook.
