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Comment Re:Soft machines for testing (Score 1) 420

Of *course* they're not 'testers'. Guys like *you* are the real testers, right? And of course the company always hires enough development, right? Beta testers should give your QA team data points to shore up your test cases and scripts in the plan, they ARE NOT substitute or 'free' QA.

'Beta-Testers' are for edge cases, data points and ... wait for it.. 'real life'.. They are the frosting on the cake, not the cake.

Because 'real life' is where your baby is going to be USED and not TESTED. Testing = Practice. Testing != Real Life, unless you have a VERY good SQA Manager who understands the customer experience.

Yes I know that you're specifying 'best testing practices' but it's those 'practices' as well as excessive reliance on automation that have companies like MSFT consistently producing buggy POS software.

I'm in a beta program right now, on the 'other side' as a beta tester after a LONG TIME as a tester. Yeah, I remember the litany, 'please use in your everyday workflow on a 'non production' machine. Nobody has time for that, 'outside'. Just like they don't have time to RTFM, do real net sec, or 'conform to a test case. And they certainly don't have the resources to set aside a production machine for 'dedicated testing'.

If you don't have enough edge, negative, or fuzz cases or make your software resilient enough to perform in those worst case, but all to common scenarios, then your baby needs to stay in the lab.

America Online

AOL Users Will Need to Pay $2 a Month For Phone Support 202

destinyland writes "8.7 million AOL subscribers face a new 20% fee increase next month — unless they agree to never call AOL's technical support lines. They'll have to use AOL chat for support or the online help "portal" unless their issue is a failed connection — and they're being enrolled in the program by default unless they opt out. Ominously, AOL used the exact same wording as when they quietly changed their terms of service to allow them to sell subscribers' home phone numbers to telemarketers. 'Your continued subscription to the AOL service constitutes your acceptance of this change.'"
Security

Lt. Col. John Bircher Answers Your Questions 232

A few weeks ago, you asked questions of Lt. Col. John Bircher, head of an organization with a difficult-to-navigate name: the U.S. Army Computer Network Operations (CNO)-Electronic Warfare (EW) Proponent's Futures Branch. Lt. Col. Bircher has answered from his perspective, at length, not just the usual 10 questions, but several more besides. Read on for his take on cyberwar, jurisdiction, ethics, and more.
Security

AVG Fakes User Agent, Floods the Internet 928

Slimy anti-virus provider AVG is spamming the internet with deceptive traffic pretending to be Internet Explorer. Essentially, users of the software automatically pre-crawl search results, which is bad, but they do so with an intentionally generic user agent. This is flooding websites with meaningless traffic (on Slashdot, we're seeing them as like 6% of our page traffic now). Best of all, they change their UA to avoid being filtered by websites who are seeing massive increases in bandwidth from worthless robots.
Microsoft

The Microsoft Office Rental Program 432

LWATCDR writes "Yes, it looks like Microsoft is going to a rental program for Office. From the article, 'The software bundle, which also includes Microsoft's Live OneCare computer security software, will be sold at nearly 700 Circuit City stores for $70 per year.' Well I for one will be happy to stick with OpenOffice for now. From Microsoft's point of view it means a constant flow of money. For the customer it means you only have to pay a little each year instead of a lot every few years. I don't think this will save the average user any money and I wonder about problems with 'activation.' So will this fly, or will it give a big push to OpenOffice?

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