Yes, you can NOW be burned for trying to skim, dust under the rug, threaten, or even deny accusations that your business, product, or services, is under par.
Thank god we finally have the internet, although businesses still are lagging in accepting this is here to stay, and you should do your best to take care of the client.
If you are a hotel, and have bed bugs, this is a crime... if you are a mehcanic shop and have bed bugs, who the f*ck cares!
Lets keep it real, a hotel with bed bugs is like a mechanic shop with no wrenches! You will not get the job done properly.
Don't cry if you are caught with your pants down.... and I am sure this is the only guy that thought to complain online, but I can bet this is not the only guy to get bitten by bed bugs in that hotel.
Now as a hotel, will you look at this and see the importance of hygiene? I hope so...
I stayed in a hotel in Sault StMarie, where they had replaced the covers as they were before the previous person was there, i opened up the covers and found pieces of cheese, pubic hairs, and some stains on the sheets, all the while having a bed with a middle that sagged 5 inches deep! This was in 1995, and you can bet if I came across this now, I would and WILL do the same as this guy did.
Hotels need to be held accountable, just like any other business taking your money for a service provided.