Comment Re:So it's the "tech industry", so what? (Score 1) 287
There's some truth to that, though a lot of things don't actually require a reboot-- even when they say they do. One of the secrets is that sometimes, asking someone to reboot is just a customer support tactic. For example, if I have 5 things to do in the next hour, and only time to do four of them, I might ask one of them to wait until they have time to save all of their work, reboot the computer, and check to see if they're still having problems. I might not expect that rebooting will fix the problem, but if the client is the sort who will refuse to reboot their computer for 3 hours because they're "too busy" to save their work and close their programs, then I've just bought myself 3 hours to sort out the other 4 cases and research what might be the cause of the 5th case. Besides, even if the reboot itself doesn't fix the problem, maybe getting the user to save/close all of their documents will help, if you know it's someone who generally has a billion windows open at one time.
But that's kind of the thing: Formal education doesn't usually train you to think about things like that. Experience does.