By way of example: Our friends at Amazon have a bit over half a million products listed in their DVD section. They manage to make, in most cases, hunting by title, hunting by genre, hunting by 'other people like', hunting by 'people who like stuff I like liked', and any number of other parameters pretty trivial. The checkout process isn't exactly rocket surgery either.
Yeah, I'm not sure what's wrong with Netflix Canada. Maybe it's the fact that I use the Wii client? But the website sucks in exactly the same way... I can search by predefined categories like by genres, 'Netflix thinks I'd like this' which is usually wrong, by 'Recently Added' which is only updated once a month or less, 'New Releases' which is sort of okay but not updated very often, 'Popular on Facebook' wtf?, and 'these are like something you just watched' which is only partly useful since the client/website has no way to distinguish between me, the wife and each of the kids, none of us whom have the same preferences. And ALL of these continue to shows things we've already watched, so they are practically and effectively useless.
I can also search by title text (not quite regex but not keyword either, but only gives me the first 16 or so results).
What I want: to be able to search by title text (with keyword, free form and regex modes), rating classification, year of release, actor, producer, etc, and to be able to do all of them simultaneously. To be able to turn on or off the display of already watched items.
What I'd really like to see is this: every item has a link to IMDB, which links back to Netflix. So this could occur: I've just watched Prometheus in the theater and I know Michael Fassbender looks familiar. My buddy mentions yeah, he was in X-Men. When I get home I pull up X-Men: First Class on Netflix and rewatch his performance as Magneto. Then I use the IMDB link to bring up IMDB's page for First Class, scroll down, click Fassbender, scroll throug his movies, see that Fish Tank is available on Netflix, click and stream. This is totally achievable. Hook it up Netflix!
Also, I'd like to be able to rate something 0 stars. The current interface makes you choose between rating at least 1 star and non-rating. Since I use ratings to keep track of things I've watched, 0 stars needs to be an option.
Also, get on that content horse. I'm >< this close to paying for a VPN to get US Netflix, which is money that could instead go into Netflix's pockets.
... Okay, got off on a tangent there. Sorry.