Comment User Interfaces Need Maturity (Score 2) 180
Some of the distraction I find in my "smart car" features are due to poor user experience--location of hard buttons, layouts on screen of information or touch buttons
Voice activated systems in newer radio systems would seem to offer an advantage over older car radios of keeping the drivers eyes on the road. (Indeed, tuning an older radio was used as a baseline task in these tests.) But according to Mehler, problems arise when the system needs clarification of what the driver wants
It's the clarification that is the problem, not that it is voice activated (i.e. user experience). I find this with Siri when I'm driving (using built-in blue tooth to integrate it like a "smart" car function) when trying to listen to or respond to a text using voice. Approximately 1 out of 5 times Siri misunderstands a word and I have to change the message. This pulls my attention from driving and I usually give up and wait for a light to try again.
This is just one example. In dash systems need more work on user experience.