Comment Abnormal Situation Management (Score 2, Insightful) 421
The chemical processing industry have been working together for at least 15 years on related topics.
http://www.asmconsortium.net/deployment/guidelines/Pages/default.aspx
Might be something in there that help.
Specifically display standards and alarm rationalisation ("every alarm should have a unique action", if there is nothing the operator on shift can do about an alarm it should be journaled).
ZombieEngineer